Sandman Hotel & Suites London Downtown

Sandman Hotel & Suites London Downtown

Traveller (73)
The view from Dundas
Room & Suite (42)
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.5
#18 of 37 hotels in London
4.2 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
For your pleasure, our excellent London accommodations offer you free high-speed wireless Internet access and a complimentary hot breakfast. Our hotel amenities also include a fitness centre & a business centre. We hope you will explore our exceptional London hotel deals and rates as you start planning your trip to London, Ontario today.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Business Centre with Internet Access
Meeting rooms
Baggage storage
Car park
Wifi
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French
Hotel links
Special Price:Auto Club Rate | Save Up To 25%

Location

374 Dundas St, London, Ontario N6B 1V7 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Metropolitan Area Airport
Toronto Pearson Intl Airport
151.6 km
See all flights
376Reviews5Q+A65Room tips
Traveller rating
  • 95
  • 144
  • 79
  • 27
  • 31
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
TravellerfromtheD wrote a review Jul 2023
Sterling Heights, Michigan
Hotel's Favourite
4.0 of 5 bubbles
I splurged on a suite on the top floor. Very roomy and comfortable, with the bedroom separated by French doors.
The only thing I didn't like was that the clock radio was broken. I was able to use my IPod to wake up.
I first thought there was no hair dryer in my room, but when I closed the bathroom door it was hanging on the door in a bag and worked just fine.
Normally I am not a fan of firm support beds, but this bed was surprisingly comfortable, and as I had spent the entire day at the Home County Music and Arts Festival, I slept very well.

There is a Keurig coffeemaker, a refrigerator and microwave. If you're staying long term, bring your own utensils.

The shower head is adjustable, which I loved.

Free breakfast includes your standard breakfast buffet, which even included chocolate chip cookies and chocolate chip muffins.

Safe underground parking is available for a fee, but you must enter through the main lobby.

The staff is super friendly and ready to assist when needed.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: My bathroom had the hair dryer in a bag hanging on the door on the inside. Check there if it's...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
16jamesdoc wrote a review Jun 2022
London, United Kingdom
4.0 of 5 bubbles
As three people from London, England, we were curious about its Ontario counterpart. It's well off the Visit Canada beat and we enjoyed being perhaps the only tourists in town.

Contrary to some reports, the Allure seemed to be well maintained and our suite, twin with sofa beds, was spacious and comfortable. The reception staff were helpful and welcoming. The take-away breakfast was basic but acceptable; the girl who served us on the first day was friendly but the guy on the second day was dismissive to the point of rudeness. Apart from that, a decent stay.

The neighbourhood itself didn't seem to be rough but a few of the bystanders were. Best to ignore them totally.
Read more
Date of stay: May 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andreas M wrote a review Jun 2023
4.0 of 5 bubbles
My wife especially lived the layout, though we only spent one night, room was very large with kitchen and separate bedroom. Bed was comfortable, breakfast not quite there, but good enough, still a fair selection. All in all we enjoyed our stay and would gladly stay again.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keith B wrote a review Sep 2023
Sarnia, Canada
2.0 of 5 bubbles
The exterior of the hotel was in need of maintenance and lacking an identifying sign. The carpets throughout the building were soiled/stained and in need of replacement. The rooms were surface clean, lack of shelf space in the bathroom due to missing shelf, windows were in bad need of cleaning. The bed was clean and comfortable. Breakfast was defined as "grab and go" but you'd be better off just go elsewhere for a good breakfast. The ice machine on the 8th floor was out of order. One elevator only, the other was not operating, out of order. This hotel is obviously been made available to newcomers entering the country and in need of housing. There are better options close to this hotel.
Read more
Date of stay: September 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RJTO wrote a review Apr 2024
Toronto, Canada
2.0 of 5 bubbles
Located on the north side of Dundas Street between Colborne & Waterloo Streets, I picked the place because it was within walking distance to the library & some vegan restaurants. I had come for research & was hoping for a quiet place to relax. I had heard from others that the area was a little sketchy, but I thought that the location of the Delta across the street & the Marriott nearby would mean it would be ok.

First the good: The complimentary breakfast was nicely laid out & the water in the bathroom was good and hot. The location, while sketchy was close to the public library & buses for getting around & some really good restaurants.

The bad: When I arrived to check in, the lobby was full of new Canadians & piles of their clothing & supplies littered all over the lobby in garbage bags. There was also a security guard seated in the lobby. It was a disconcerting first impression.

When I asked about what was happening I was informed that the hotel was also a long term stay facility. There is no doubt that such spaces are needed, but renting out rooms to travellers, for an expensive fee, in the same facility where immigrants are being housed left me feeling that I had been duped. It seemed dishonest to advertise the place to travellers as a hotel when in reality it was a long term stay facility.

Later that day I was able to check-in, only after 3:00 (which was odd) I was further dismayed to see the state of the place, it had seen better days. While there were two elevators, only one was working, which was made more difficult when they were commandeered for support for the immigrant families. Everything about the place was tired & used & certainly not what one would expect for the price quoted. While attempts had been made to dress up the actual room (I was on the 7th floor) to make it seem like a regular hotel, a coffee maker, bottled water, a fridge & microwave, there was little attention paid to actual comfort. The beds were lumpy & uncomfortable with no structure, the window, which faced onto the bright lights of Dundas Street only had sheers & no blackout blinds or drapes which could block out the light & the space had not been cleaned properly after its last use. Everything was either tired, shabby or stained. The lack of transparency about the facility and its current use makes me unable to recommend it.
Read more
Date of stay: April 2024
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: The place operates as a long-term stay hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christina H wrote a review Feb 2024
2.0 of 5 bubbles
I went to the front desk late at night to ask for a couple pillow cases, because I didn't recieve any from housekeeping and didn't notice, The staff member at the desk told me she couldn't give me a pillow case and that I would have to wait until the next day.

90% of the linens and towels I have recieved are either stained heavily or ripped, burned, or fraying. It is also not uncommon to have a long black hair attached to your towels. The shower curtain is stained, and the tub itself has rough patches and nail polish stains.

The comforter I recieved had tears in every corner and the fluff was coming out, so I asked for a new one. I was given one that had a giant rip in it, probably 6-7inches in length. I asked for another one and was told that they didn't have any more that were not ripped so I was basically stuck with the one falling apart.

Long-term stay guests are treated with far less respect than the 'regular' short stay guests, even though they are still paying guests... and can leave reviews.
Read more
Date of stay: November 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian J wrote a review Apr 2022
2.0 of 5 bubbles
The photos online are very deceiving. This used to be a holiday inn express. Rooms are very basic. The carpets need to be removed because there is an unpleasant odour coming from them. Beds are very comfortable. There is not enough lights in the room and the curtains are very difficult to close. Good for a quick one night stay.
Read more
Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excursion586929 wrote a review Feb 2020
2.0 of 5 bubbles
We stayed in this hotel for a hockey tournament. There are no parking available on premises. They have very limited parking spaces. We ended up parking across the street and paid for the parking. They promised to reimburse our parking fee. Despite of discussing and requesting with the front desk staff several times, I still did not see the reimbursement on the credit card. We stayed for two nights. The room is dark and old. I cannot see if it is clean due to the lighting. No room service on the second day.

Although the location is great, I won't recommend the place for the price.
Read more
Date of stay: February 2020
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany F, Front Office Manager at Sandman Hotel & Suites London Downtown
Responded Feb 25, 2020
Thank you for your recent stay at the Holiday Inn Express. We truly appreciate your taking the time to review our hotel and we are elated that you enjoyed your overall visit. Feedback from guests such as yourself helps us to appreciate everyone’s hard work and make every effort to improve where we can. We value your insight.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomad826018 wrote a review Feb 2023
Vancouver, Canada
4.0 of 5 bubbles
The room was clean and comfortable, with plenty of room to store our luggage. When we arrived the front desk staff was helpful. Although located downtown- the rooms were quiet for a restful stay. The location is convenient for visiting Western University and access to the highway or the airport.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vader1000 wrote a review May 2022
Meaford, Canada
4.0 of 5 bubbles
While this hotel is in need of updating, it was clean and comfortablewith a great location. We had a king suite and enjoyed the extra space. The bathroom was clean and had fine water pressure. The bed linens were clean and very soft. The climate control was superb.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Parking is in the back or underground and is an additional cost.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemarie G asked a question Jan 2020
1 contribution5 helpful votes
Is the parking underground
Answer from Vegas2007
Toronto, Canada1,004 contribution71 helpful votes
From what I know they have above ground as we parked at the back of the hotel.
Laura Megan B asked a question Jul 2018
8 contributions1 helpful vote
Is parking Free?
Answer from Brittany F
London, Canada
Parking is currently $14.00 plus HST (13%) per night.
MackBuffalo asked a question Jul 2018
Buffalo, New York289 contributions82 helpful votes
What time is breakfast available on weekends?
Pat B asked a question Oct 2017
Dundalk, Canada1 contribution
do you have room service
Answer from Jeanette Lugg
London, Canada
Hi Pat, Unfortunately we do not have room service.
Rimma S asked a question Apr 2016
1 contribution
Is there pool in your Hotel?
Answer from Brittany F
London, Canada
Thank you for your inquiry. We do not have a pool onsite but we offer complimentary YMCA passes that is a 2 minute walk from the hotel. They offer two pools and a hot tub. Hope to see you in the near future.
RJTO wrote a tip Apr 2024
Toronto, Canada54 contributions38 helpful votes
2.0 of 5 bubbles
"The place operates as a long-term stay hotel. "
Read full review
TravellerfromtheD wrote a tip Jul 2023
Sterling Heights, Michigan113 contributions19 helpful votes
4.0 of 5 bubbles
"My bathroom had the hair dryer in a bag hanging on the door on the inside. Check there if it's not installed on the wall. "
Read full review
Vader1000 wrote a tip May 2022
Meaford, Canada6 contributions1 helpful vote
4.0 of 5 bubbles
"Parking is in the back or underground and is an additional cost."
Read full review
Melissa D wrote a tip May 2019
London, Canada3 contributions1 helpful vote
1.0 of 5 bubbles
"go somewhere else"
Read full review
RIB wrote a tip Apr 2019
Woodstock, Canada38 contributions13 helpful votes
4.0 of 5 bubbles
"You may not want a room by the elevator. If there are people having conversations there for any length of time you can hear it in your room."
Read full review
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
C$133 - C$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites london downtown, holiday inn express london, holiday inn london, london holiday inn
FORMERLY KNOWN AS
Allure Hotel & Suites
LOCATION
CanadaOntarioLondonCentral London
NUMBER OF ROOMS
109
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Sandman Hotel & Suites London Downtown - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Sandman Hotel & Suites London Downtown
Which popular attractions are close to Sandman Hotel & Suites London Downtown?
Nearby attractions include The London Music Club (0.2 km), White Oaks Mall (0.4 km), and Joanne and Peter Kenny Theatre (0.4 km).
What are some of the property amenities at Sandman Hotel & Suites London Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Sandman Hotel & Suites London Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sandman Hotel & Suites London Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Sandman Hotel & Suites London Downtown?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Sandman Hotel & Suites London Downtown?
Conveniently located restaurants include Addis Ababa, The Morrissey House, and Zen Gardens.
Are there opportunities to exercise at Sandman Hotel & Suites London Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Sandman Hotel & Suites London Downtown located near the city centre?
Yes, it is 0.4 km away from the centre of London.
Are any cleaning services offered at Sandman Hotel & Suites London Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandman Hotel & Suites London Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Sandman Hotel & Suites London Downtown?
The staff speaks multiple languages, including English and French.
All London HotelsLondon Hotel DealsLast Minute Hotels in LondonHotels near Sandman Hotel & Suites London Downtown
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars