We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London Ontario

Expedia.comUS$92*
View Deal
#8 of 41 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
DoubleTree by Hilton Hotel London Ontario
DoubleTree by Hilton Hotel London Ontario
Panoramas (71)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

401 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 391: English reviews
Start your review of DoubleTree by Hilton Hotel London Ontario
 Click to rate
London, Ontario, Canada
Reviewed yesterday NEWvia mobile

We were here for a convention. The facilities were top notch, the staff friendly and very helpful. It is conveniently located in downtown London. All the rooms have been recently renovated and are very spacious and comfortable. For business or pleasure this is a top choice!!!

 Report
Helpful?
Thank Brian H
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This is simply one of my favorite hotels to stay at, doesn't matter what the occasion, I've always had a great stay here. I think we started staying here about 10 years ago and they've always maintained their level of service. It is also one of the last hotels in the area to offer smoking rooms. On this particular stay...

 Report
Helpful?
Thank dambanker
About Hotel's Favourite Review
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

ESSEX, Canada
Reviewed yesterday NEW

Excellent stay in London. I was extremely happy with our stay, our room was clean and bathing supplies were readily available and food was excellent. We will stay at this hotel for any future business or pleasure trips.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank gayleb304
Shediac, Canada
Reviewed 3 days ago NEW

Visited the hotel during a conference. Had a nice clean room, very comfy bed and great service. Front desk was very helpful. Also provided a warm cookie at check-in...nice touch. Visited the restaurant for breakfast - fast, courteous service. I took the buffet, but the brought me two fried eggs at no extra charge (wasn't in buffet. Only scrambled).

 Report
Helpful?
Thank Michel d D
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Richards Landing, Ontario,, Canada
Reviewed 5 days ago NEW

This hotel went out of it way to make your stay the most pleasant they could. They explained the parking arrangements at the hotel and at nearby private lots. Staff offered help with any special requests that you had.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank I1867HUcharlesf
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Sarnia
Reviewed 6 days ago NEW

Enjoyed a 3 night stay at DoubleTree for the Royal Canadian Legion Convention.We were greeted at the front desk with a complimentary DoubleTree, warm, chocolate chip cookie! Very nice treat. The rooms are comfortable, clean and convenience of close to elevators. We always dine at the great restaurant, and the catered lunch was great. The staff are friendly, courteous and...

 Report
Helpful?
Thank Louise O
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Caledon East, Ontario, Canada
Reviewed 1 week ago via mobile

As soon as we walked in the door to register the staff were friendly and courteous. Our family of 5 were handed 5 warm cookies. What a fantastic way to great guests. There was a Starbucks in the main lobby. The rooms were nice and quiet. The pool was a big hit with our kids and it was also salt...

 Report
Helpful?
Thank Dave J
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Newmarket, Canada
Reviewed 1 week ago

We were only at the hotel for a dance competition. Overall the rooms were average. I would point out that once you book rooms for this hotel you can't change the reservation at all. I didn't know this going in but was then told that I could not cancel my last nights stay. Parking for the hotel is also not...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank wendyt68
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Toronto, Canada
Reviewed 1 week ago

I stayed overnight May 13, and when I attended the restaurant for breakfast this morning at 9:30am I was advised that the restaurant was closed to prepare for Mothers Day lunch! No advance notice or warning!! This is pathetic and inexcusable!! I stay at Hilton Hotels across Canada and the U.S. for business and after today's incident I think it...

 Report
Helpful?
Thank MannySoraza
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Peterborough, Canada
Reviewed 1 week ago

This was a great location to have the dance competition and a lovely place to stay at. The staff were polite and the hotel presents well. Parking was a slight issue due to the volume of people perhaps the hotel can negotiate with surrounding lots for hotel guests to have parking privileges and perhaps valet park those people for free...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank lorettam438
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

408 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Other (8)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (339)
Viewed
Amenities (23)
Viewed
Executive Suite (57)
Viewed
Pool (16)
Viewed
Prime Minister Suite (59)
Viewed
Other (50)
Viewed
Dining (50)
Viewed
Standard Double Room (22)
Viewed
Standard King Room (22)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (2)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Central London
Delta Hotels by Marriott London Armouries
Hotel Metro
#4 of 41 in London
441 reviews
Show Prices
Show Prices
Show Prices
Idlewyld Inn & Spa
#1 of 41 in London
296 reviews
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King St, London, Ontario N6B 1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: $164 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
5 questions
Ask a question
Ancaster, Canada
9 months ago
7 months ago
11 months ago
11 months ago

See all questions (5)

Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room. Most are old and out dated!”
MannySoraza, 14 May 2017 | Read review
“Choose the west side if you do not want the sun to wake you up!”
  • South east view from 15th floor
  • Huge room!
  • Great desk
  • Fridge in cabinet - no microwave
  • Great counter - lots of room
1946HappyCamper, 27 Apr 2017 | Read review
“Excellent views and great service”
SamuelA999, 14 Mar 2017 | Read review
“Rooms facing North have a little nicer view”
bonky48, 1 Mar 2017 | Read review
“Away from elevators”
hannahl727, 26 Feb 2017 | Read review
5 of 5
Expedia.com
US$92* /night
View Deal
TripAdvisorUS$93
CancelonUS$101
Doubletree.comUS$93
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates