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DoubleTree by Hilton Hotel London Ontario

Doubletree.comUS$93*
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#8 of 41 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London Ontario
DoubleTree by Hilton Hotel London Ontario
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402 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Toronto, Canada
Reviewed 10 April 2017

In March, I stayed at the DoubleTree Hilton for one night. It was not my first choice of hotels in London, Ont., but I was in town for a business function at the nearby Convention Centre. I had an Executive king room on the 19th floor. My room had large windows with an expansive view of the London area. The...

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1Thank J_M_S_Toronto
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Sudbury, Canada
Reviewed 8 April 2017

Quick and friendly staff I would recommend this hotel for anyone! Price was a little high but definitely worth every penny. Parking would be an issue if going on a busier week or weekend but aside from that great hotel!

Review collected in partnership with DoubleTree by Hilton
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Thank alecb234
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Toronto, Canada
Reviewed 6 April 2017

There's definitely not enough parking and wifi don't work well at all. Once logged on, it would knock you out. We had to park across the road and hotel wouldn't reimburse was for the cost when out package came with parking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rowenal642
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Sarnia, Canada
Reviewed 4 April 2017

Beginning to show its age but excellent place to stay if attending a function at the Convention Centre. The breakfast staff was outstanding, the food superior quality. Using hotel parking costs $15/day and you need your key card to swipe to get in or out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sergeg457
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for taking the time to complete a review of our Hotel. Our team members strive to provide each guest with a caring experience, and I will be sharing your comments with the appropriate team members. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice...

Nashville, TN
Reviewed 3 April 2017

Right in the middle of everything and easy to get to. I was there the same night as a local hockey game and wanted to go, but to be got in a little late. Found a whole lot of bars right around the corner and watched the game there. I found the room to be updated with everything I needed,...

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Helpful?
Thank setcarp
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for taking the time to complete a review of our Hotel. Our team members strive to provide each guest with a caring experience, and I will be sharing your comments with the appropriate team members. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice...

Port Elgin
Reviewed 3 April 2017

This facility was very clean, however the actual building was very noisy - not guest noise, building noise. For the fee charged it was not near as good as other Hilton's we have stayed at. Also.... poor electronic applications - desk only had one plug and certainly not well set up for business use

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank P B
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again in the near future.

Ottawa, Canada
Reviewed 1 April 2017

Very brief stay and I was completely satisified. reception staff were very pleasant and efficient on both arrival and departure. Room was nice with an incredible bed - I could've sailed down the Amazon on it. Location is close to the Convention Centre and great restaurants on Richmond St. 4 rating would probably be a 5 if I had the...

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1Thank ILikewhatILike
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for taking the time to complete a review of our Hotel. Our team members strive to provide each guest with a caring experience, and I will be sharing your comments with the appropriate team members. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice...

Orillia, Canada
Reviewed 27 March 2017

My wife and I enjoyed this hotel very much. It was clean, quiet, and reasonably priced. Rooms were large and freshly modernized. Service upon check in and check out was excellent. We will be back when back in town.

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1Thank Garry M
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Northville, United States
Reviewed 24 March 2017

Very nice staff Helpful and Accomoding Did my fax no charge Received my email no charge Gave me cookies for the road at the restaurant Just a good feeling all around PS Its a rare find in todays market

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 791esterf
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Crystal Beach, Canada
Reviewed 23 March 2017

The staff were very friendly and helpful, the room was clean and the beds were very comfortable. I ordered food from room service and it was quick, hot and excellent! There was also a small Starbucks so it was nice to get a fresh coffee. I enjoyed my stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Wendy H
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King St, London, Ontario N6B 1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: $162 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, Expedia, Hotwire, Priceline, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
5 questions
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Ancaster, Canada
9 months ago
7 months ago
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11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room. Most are old and out dated!”
MannySoraza, 14 May 2017 | Read review
“Choose the west side if you do not want the sun to wake you up!”
  • South east view from 15th floor
  • Huge room!
  • Great desk
  • Fridge in cabinet - no microwave
  • Great counter - lots of room
1946HappyCamper, 27 Apr 2017 | Read review
“Excellent views and great service”
SamuelA999, 14 Mar 2017 | Read review
“Rooms facing North have a little nicer view”
bonky48, 1 Mar 2017 | Read review
“Away from elevators”
hannahl727, 26 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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