We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London Ontario

Doubletree.comUS$93*
View Deal
#8 of 41 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
DoubleTree by Hilton Hotel London Ontario
DoubleTree by Hilton Hotel London Ontario
Panoramas (71)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

402 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel London Ontario
See the most recent reviews
Showing 392: English reviews
Jarvis, Canada
Reviewed 4 January 2016

The Double Tree is a very nice hotel. Excellent staff. It looked like it was close to major attractions downtown. However the room (king suite) has no fridge or clock and no vending that I could find on our floor. The parking fee is too much for an open 2 level garage with no elevator that is beside the hotel

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
2Thank 95gordont
Reviewed 29 December 2015 via mobile

Pool is great. Check in was awesome. The parking absolutely stinks on bad weather. It's next door and sometimes full. The room was clean. Only downfall? Do not go there with a hockey team. The management wanted to throw us out a dozen times for noise although we were in our rooms. I cannot control other kids. Only my own....

 Report
Helpful?
Thank Jeff K
London, Canada
Reviewed 28 December 2015

My husband and I have stayed at this hotel multiple times, usually following a Christmas party at the London Convention Centre. We were impressed by the changes made as the property has now come under the Doubletree banner. We still enjoyed the covered parking and the direct connection to the convention centre, and the buffet breakfast remains worthwhile. The service...

 Report
Helpful?
Thank Hams17
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

London, Canada
Reviewed 25 December 2015

We decided to leave the dishes to someone else this year. We called long ahead to find out what was on the buffet. We were very pleased with the selection and especially with fact they had roasted potatoes (other places we called only had mashed - not my husband's favorite). We made a reservation. We arrived and were pleasantly greeted,...

 Report
Helpful?
2Thank Pat T
Ontario
Reviewed 20 December 2015 via mobile

Stayed here with my son during a recent hockey tournament. The rooms are spacious and clean, the only real issue was the water temperature in the bathroom. Even with the nozzle to hot, the shower was chilly and you could not get "fully clean." In comparison to the other hotels and offered by the tournament organizers this one was more...

 Report
Helpful?
Thank tanjo1
Columbus, Ohio
Reviewed 18 December 2015

Great location in downtown London, On with access to many restaurants. Staff was obliging and the rooms were very nice. My only complaint would be breakfast. As a gold member i was given a continental breakfast, only to find out that includes items on the "cold" table (cereal, yogurt, fruit) etc. Not terrible but misleading. For $5 upgrade I could...

 Report
Helpful?
Thank Shogunpat
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I am glad you enjoyed your stay and I sincerely apologize for your breakfast experience. We truly value all our loyalty members and strive to ensure our agents remind guests of the benefits that are associated with their member status. I have provided your comments to other departments to ensure we deliver a rewarding experience...

london, Canada
Reviewed 16 December 2015

everything was lovely except the temperature of the shower water. even at full hot it was tepid at best. attempted to resolve on check out, but got asked if we'd checked with the engineering dept. uh, no, thats why im telling YOU at the front desk. hoping someone contacts me to resolve. ideally theyll get it fixed on-site soon for...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Adam B
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback regarding your experience at our hotel and I sincerely apologize for the issue that you experienced. I have reviewed your comments with the respective departments for necessary action. We endeavour to make it right for our guests when problems are brought to our attention and I regret that we did not meet your expectations. Your...

London, Canada
Reviewed 16 December 2015

Quick check-in, clean rooms and very efficient restaurant experience. Staff friendly and helpful. Only minor issues were the fact that the parking was located to the side of the hotel and was a bit of a walk (although the hotel lets you load and unload in the front) and the room was a bit noisy as various heating / cooling...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Tara T
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for taking the time to share your experience at our hotel. It is rewarding to hear when we have exceeded our guests' expectations so that we can recognize the Team for a job well done! We hope to be your hotel of choice when travelling to London again.

Ottawa, Canada
Reviewed 10 December 2015 via mobile

Stayed at the Hilton one night. The room was quite spacious and the bed was comfy. I was impressed with how clean the shower was as often times you find tiles starting to get a little grimy in large chain hotels. It looked like new which was great! One negative was the water temperature. Turned as high as possible, the...

 Report
Helpful?
Thank BrassyBelle
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you so much, for the kind words. We are proud of the updates and a lot of our guests had voiced the same regards. Your experience with the water service had been shared directly with our engineering team and had resolved the matter...sincere thanks for taking the time to inform us. I wish you the best of the holiday...

London, Canada
Reviewed 9 December 2015

I enjoyed a nice lunch with my colleagues at the DoubleTree however, upon leaving I fell and sprained my ankle because of a poorly marked landing. I didn't see that I needed to take one more step to be on level flooring. Fine. My mistake however I did not even receive a single solitary phone call or follow up of...

 Report
Helpful?
Thank Ellie C
Fernando M, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

While we do sincerely appreciate your visit to our restaurant, I do regret that you had an accident and felt we had not reached out. This is actually a normal process for us to contact and follow up on any guests that had an unpleasant experience. I request, at your convenience, to please kindly call Fernando or Susan at the...

408 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Other (8)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (339)
Viewed
Amenities (23)
Viewed
Executive Suite (57)
Viewed
Pool (16)
Viewed
Prime Minister Suite (59)
Viewed
Other (50)
Viewed
Dining (50)
Viewed
Standard Double Room (22)
Viewed
Standard King Room (22)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (2)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Central London
Delta Hotels by Marriott London Armouries
Hotel Metro
#4 of 41 in London
441 reviews
Show Prices
Show Prices
Show Prices
Idlewyld Inn & Spa
#1 of 41 in London
297 reviews
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King St, London, Ontario N6B 1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: $162 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Priceline, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
5 questions
Ask a question
Ancaster, Canada
9 months ago
7 months ago
11 months ago
11 months ago

See all questions (5)

Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room. Most are old and out dated!”
MannySoraza, 14 May 2017 | Read review
“Choose the west side if you do not want the sun to wake you up!”
  • South east view from 15th floor
  • Huge room!
  • Great desk
  • Fridge in cabinet - no microwave
  • Great counter - lots of room
1946HappyCamper, 27 Apr 2017 | Read review
“Excellent views and great service”
SamuelA999, 14 Mar 2017 | Read review
“Rooms facing North have a little nicer view”
bonky48, 1 Mar 2017 | Read review
“Away from elevators”
hannahl727, 26 Feb 2017 | Read review
5 of 5
Doubletree.com
US$93* /night
View Deal
PricelineUS$93
Orbitz.comUS$93
TravelocityUS$93
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates