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TownePlace Suites London

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#9 of 41 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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TownePlace Suites London
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230 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed yesterday NEWvia mobile

Our stay at TownePlace Suites, London has been perfect. The hotel is spotless, breakfast is excellent. Most impressive are the staff from the front desk, Jimmy Stewart, through to housekeeping. Staff are super friendly, knowledgeable and seem very happy. What a joy!

Thank twingirl1
Harriston, Canada
Reviewed 2 weeks ago

Early check in, friendly,courteous front desk staff.Room was large,suite with 2 Queen beds(very comfortable) Washroom very modern with glass walk-in shower. Shopping is very close. Would recommend this hotel.

Thank Martha148
Orangeville, Canada
Reviewed 2 weeks ago

We stayed two nights, Friday and Saturday. The rooms are decorated nicely and are very functional, especially the closets. We really liked the amount of storage available with so many drawers. There were lots of TV channels, the bed was comfortable and the sitting area had a couple of small tables for setting down your dinner. The kitchenette was clean,...

1Thank jess R
Firass I, Manager at TownePlace Suites London, responded to this review

Dear Traveller, Thank you for choosing TownePlace Suites London by Marriott and for providing us with your feedback. We have shared your breakfast experience with the appropriate staff to look into initiating some changes to our selection and layout. We are hoping to see you back at TownePlace Suites London soon !

Hamilton, Canada
Reviewed 2 weeks ago

I wanted to like this hotel as it is convenient for my work travel but felt it was only average for the reasons that follow. Check in was quick but unfriendly. This is in stark contrast to the morning breakfast attendant who was the most welcoming employee I have encountered in a while. In addition, the hallway carpet was dirty....

2Thank vanyieck
Firass I, Manager at TownePlace Suites London, responded to this review

Dear Guest, Thank you for your valuable feedback in regards to your recent stay at the TownePlace Suites London. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We hope to have an opportunity to better your experience with us whenever your travels bring you back...

Halifax, Canada
Reviewed 2 weeks ago

This is an amazing place to stay mostly due to the incredible staff. We arrived very early in the morning. Check-in is 3pm. The staff at the desk ,Firass and Jimmy, had a room ready and waiting at 10am so we could grab a short nap as we had been up since 3am. These two guys also picked up a...

Thank lynne1993
Brampton, Canada
Reviewed 3 weeks ago via mobile

Stayed here for two night during my kids basketball tournament with the entire team. My family enjoyed this property because the rooms are good size, very well kept, large area to socialize and free breakfast. I am very particular with the washrooms, and ours was in great shape. The property is also walking distance to restaurants and shopping and a...

Thank Sameer S
Brendon A, General Manager at TownePlace Suites London, responded to this review

Dear Sameer S., I want to thank you for reviewing our property, and sharing your recent experience with us at the TownePlace Suites Marriott London! Your feedback is very important to us! We are very happy to hear that you had an enjoyable stay while visiting with your group, and that you enjoyed our clean and comfortable suites! Each member...

Sudbury, Canada
Reviewed 3 weeks ago

We arrived late to find a place to stay. (no reservations) When we got to our room, It was very large. A suite. Very nice. With a full kitchen. We settled for the night in the very nice beds. The next morning I was so stuffed up that I couldn't hear or breathe. I realized that the pillows were feather...

Thank Bob373
Brendon A, General Manager at TownePlace Suites London, responded to this review

Good day Bob373, Thank you so much for taking the time to share your feedback regarding your most recent stay with us at TownePlace London! We are thrilled to hear that you would recommend our hotel, and that you had an enjoyable experience with us. As you can see from our previous reviews, our team here at the hotel are...

Port Elgin, Canada
Reviewed 4 weeks ago via mobile

I stayed here on business in March 2017. I was impressed with the hotel rooms and facilities. The large walk in shower was a nice option rather then the standard hotel bathtub. The rooms were large and well equipped with nice kitchens. I was very happy with the workout facilities which included several treadmills, exercise bikes, free weights and machines....

Thank JR6442
Firass I, Front Office Manager at TownePlace Suites London, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites London. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. Upholding our commitment to...

Canton, Michigan, United States
Reviewed 4 weeks ago

This hotel was clean, quiet and comfortable. Hotel staff was very welcoming and helpful. It was a little strange that they are located behind a restaurant and do not have their own driveway but I would definitely stay here again.

Thank Kate R
Brendon A, General Manager at TownePlace Suites London, responded to this review

Dear Kate R., Thank you so much for your feedback, and for sharing your most recent stay experience with us at TownePlace Suites by Marriott London. We are happy to hear that you had a great stay experience, and enjoyed the clean, comfortable rooms, and welcoming service that our staff work hard to provide! It is much appreciated that you...

Ontario, Canada
Reviewed 23 March 2017 via mobile

I stayed here a couple of nights for business. The room was quiet, clean, modern and I enjoyed a good nights sleep. The included self-serve breakfast was just average, but appreciated.The staff were friendly and efficient. The only minor hiccup was that there was no hot water for a shower one morning (at 6:30 a.m.!). Management was notified and the...

Thank Don437

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Management photos: Courtesy of the property manager

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Hotel & Grounds (7)
Room/Suite (12)
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Business Centre/Function Rooms (3)
Dining (5)
Other (18)
07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The TownePlace Suites by Marriott(R) is London, Ontario's newest hotel. It is an extended-stay retreat, designed for you to work and live with the comfort, flexibility and affordability you need. Relax and feel at home with a fully equipped kitchen, high-speed Internet access and a state-of-the-art Fitness Centre. Enjoy our complimentary hot breakfast each morning in our spacious breakfast lounge. Ideally located off Highway 401 and 402, the TownePlace Suites by Marriott(R) is centrally located between Windsor and Toronto. ... more   less 

Additional Information about TownePlace Suites London

Address: 800 Exeter Rd, London, Ontario N6E 1L5, Canada (Formerly Travelodge London South)
Region: Canada > Ontario > London > Westminster
Price Range: $103 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites London 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Travelodge London South Hotel London
Travel Lodge London
London Travelodge
London Travel Lodge
TownePlace Suites London Ontario
Hotel Style:
#1 Romantic Hotel in London
#3 Best Value Hotel in London
#7 Business Hotel in London
#9 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites London staff and other travellers.
6 questions
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Questions? Get answers from TownePlace Suites London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are colder.”
jessr576, 13 Apr 2017 | Read review
“If you are elergic to feathers, ask for a different filled pillow.”
Bob373, 2 Apr 2017 | Read review
“My room was on the first floor in the back and it was very quiet”
KateR723, 29 Mar 2017 | Read review
“A room beside a side door exit is great for quick and easy access to your car instead of always using the main lobby entrance.”
ElisaGraziano, 10 Feb 2017 | Read review
“Ask for a quiet room they'll put you on the end of the hallway. No issues with this.”
747mooney, 12 Jan 2017 | Read review
5 of 5
US$71* /night
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Prices are for 1 room, 2 adults
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