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Courtyard London

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#15 of 41 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard London
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316 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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Windsor, Canada
Reviewed yesterday NEW

I travel frequently for work and made a reservation for 3 nights. After a long day work I went to check in only to find out they cancelled my reservation that I made two days before. The front desk service was extremely poor, the hotel was sold out and they would not help me look for another hotel. I got...

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Helpful?
Thank Karl Z
London, Canada
Reviewed 5 days ago NEWvia mobile

Excellent hotel, very clean and close to all major stores and restaurants. Indoor pool area small but we had a blast playing and splashing. Look forward to having Starbucks in the morning located inside the lobby. Called front desk for two extra pillows and new batteries for tv remote and unfortunately nobody came. It was getting late so I put...

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Helpful?
Thank Lori H
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Lori H, Thank you so much for sharing your experience with us on Trip Advisor! I really happy to hear that you enjoyed your stay but disappointed that you did not receive your extra pillows and batteries. We look forward to seeing you again whenever your travels bring you back to London. Please feel free to contact me directly....

Manchester, New Hampshire
Reviewed 1 week ago

Marriott Courtyards always meet expectations. Rooms were clean, comfortable and quiet. Staff was courteous. The young lady trying to handle breakfast crowd all alone could have used a little help, but she was kind and courteous and did her best.

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Helpful?
Thank christinem3812015
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear christinem3812015, Thank you so much for writing a review on Trip Advisor. Thank you for choosing our Courtyard for your accommodations. We hope to see you again in the future. Warm Regards, Zita Graham Front Office Supervisor

Howell, Michigan
Reviewed 4 weeks ago

I have stayed at this hotel the last few times that I have been to London. The rooms are small but comfortable, the restaurant bar is nice and the staff is fantastic to deal with. The price at this hotel is well worth it.

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Helpful?
Thank movinit
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear movinit, Thank you for writing a review on our Courtyard. I'm happy to hear that you have stayed with us a few times. Thank you for the recommendation to our future guests! Warm Regards, Zita Graham Front Office Supervisor

Kingsville, Canada
Reviewed 20 January 2017 via mobile

We stayed at Courtyard for a couple nights while in town for a kids basketball tournament. We were impressed with the decor and overall look of the property. Lots of parking, clean comfortable rooms and reasonable prices. There are no shortage of choices in London but we were pleasantly surprised with this hotel.

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Helpful?
Thank James F
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear James F, Thank you for taking the time to share your experience with us on your recent stay. I am happy to heart that you enjoyed your stay. Looking forward to your return the next time you are in the London area. Warm Regards, Zita Graham Front Office Supervisor

Hagersville, Ontario
Reviewed 30 December 2016

The Courtyard by Marriott Hotel on Exeter Road in London South is right off the Highway 401 at Wellington Road. It has a number of room styles available from King/Queen Suites with Kitchenettes to a standard Queen Double or a King Size bed only. All rooms have compact refrigerators and microwaves available. But for me the best feature is the...

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1Thank Diane H
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Diane H, Thank you so much for your feedback on your recent stay with us. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back. Warm Regards, Zita Graham Front Office Supervisor

Honey Harbour, Canada
Reviewed 29 December 2016 via mobile

The room was clean, the bed comfortable and the free internet was fast. Check in and out was quick and efficient. The bistro has Starbucks coffee and a good selection for breakfast and lunch. I will be staying here on my visits to London.

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Thank Vagbond_Islanders
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Vagabond_Islanders, We really appreciate you taking the time to write a review on our Courtyard. I am really happy to hear that you will be staying with us again, we look forward to seeing you. Warm Regards, Zita Graham Front Office Supervisor.

Fort McMurray, Canada
Reviewed 21 December 2016 via mobile

This place was great to stay at. The room was very clean and comfortable. It was a reasonable rate. Accommodating because we had a date change and moved our missed date for free. Pool was closed for maintenance but did post the reopen date so we're convinced it's not closed all the time like other hotels. I would definatly stay...

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Helpful?
Thank Captain119
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Captain119, Thank you for sharing your feedback on your recent stay with us. I am really happy to hear that you enjoyed your stay and that you will be returning. I do apologize for the pool being closed at the time of your stay. We look forward to welcoming you back. Please feel free to contact me if you...

Toronto, Canada
Reviewed 20 November 2016

This was the hotel that I wanted to stay at for our Hockey tournament as I am a Marriott Gold Member and prefer the brand to all others. I was hesitant when I heard that the hotel had three other hockey teams staying on the same weekend and that there was only one hospitality room that needed to be shared...

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Helpful?
Thank aquick18
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear aquick18, Thank you so much for writing such a great detailed review on your recent stay with us! I have shared your review with staff and we are all pleased that you enjoyed your stay with us. We do our best to accommodate all our guests. Great suggestions about breakfast, the pool and room assigning, definitely something for us...

Ajax
Reviewed 16 November 2016 via mobile

Our second time here :) Convenient location near the 401 with adequate parking. Lovely, clean, modern room with large tv easily visible from both beds. Comfortable bed and quiet room temperature control. Very quiet in front corner overlooking north parking area. Staff were friendly and efficient. Unusually large lounge and bar area with private sitting for business and family functions....

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Helpful?
Thank BigBlue01
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear BigBlue01, Thank you so much for writing such a great review on our Courtyard Marriott and thank you for choosing us for your accommodations. I am happy to hear that have enjoyed your stays with us and hope to see you again in the future. Warm Regards, Zita Graham Front Office Supervisor.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel in London, Ontario Boasts Convenient Location Well-appointed rooms and a friendly staff are waiting to welcome you to the Holiday Inn Hotel & Suites of London, Ontario. Our hotel's location near Highway 401 makes it easy to access downtown London, and we offer complimentary transport to London International Airport (YXU). London is an energetic city with many famous attractions, from the WesterFairRaceway to The Grand Theatre in the heart of downtown London, Ontario. Our hotel's guests can cheer for the London Knights hockey team at the John Labatt Centre, picnic at the Storybook Gardens or shop at White Oaks Mall, the largest shopping Centre in London. Our rooms are ideal for business travelers, and our hotel is located minutes from Victoria Hospital, London Health Sciences Centre, the University of Western Ontario, Siemens, 3M, Ford and the London Convention Centre. Lodging here also gives you easy access to our 2,000 sq. ft. of meeting space and 24-hour Business Centre. From the on-site restaurant to the free high-speed Internet access, we offer the amenities you need for your stay in London, Ontario. Our hotel rates include complimentary access to the 24-hour Fitness Centre, indoor, heated pool and whirlpool. Every room features comfortable bedding, a 25' TV and a spacious work area; rooms with Jacuzzi tubs and suites with living rooms, sofa beds and additional amenities also available. ... more   less 

Additional Information about Courtyard London

Address: 864 Exeter Rd, London, Ontario N6E 1L5, Canada
Region: Canada > Ontario > London > Westminster
Price Range: $104 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard London 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard London Ontario
Hotel Style:
#3 Business Hotel in London
#6 Family Hotel in London
#10 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard London staff and other travellers.
3 questions
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Questions? Get answers from Courtyard London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed here 10+ times and never had a bad room”
 of 5 bubbles movinit, 17 Feb 2017 | Read review
“For a quiet night, ask for a room on a floor that is away from the hockey tournament players and their families whenever they are in town.”
 of 5 bubbles dianeh903, 30 Dec 2016 | Read review
“Ask the staff.”
 of 5 bubbles David876, 2 Nov 2016 | Read review
“ask for a quiet room away from sports teams”
 of 5 bubbles advisorfromthenorth, 13 Oct 2016 | Read review
“Any floor is good”
 of 5 bubbles Melicoop123, 13 Sep 2016 | Read review
5 of 5