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Quality Inn Airport West

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Quality Inn Airport West
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287 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Stoney Creek, Canada
Reviewed 23 July 2015

I liked this hotel, it was clean, it smelt nice and it was in a great location. I found the staff to be very friendly and helpful. I stayed here for a week for work. No parking fee included, free wifi, close to Square One (where I was working) and close to other great shopping areas as well. I'd stay...

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Helpful?
Thank Candice265
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for...

Kitchener-Waterloo, ON
Reviewed 19 July 2015 via mobile

We did a stay, park and fly here and found the Quality Inn staff and accommodation to be just fine. However you need to understand that the hotel's airport shuttle is run by a third party. Our trip to the airport had stops at three other hotels and turned a ten minute trip into over half an hour. On our...

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Helpful?
Thank Ceilidh53
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Ceilidh53, Thank you for taking the time to submit feedback about your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. You are correct, our shuttle is a third party company and we continue to seek solutions to the distance to the airport and time it takes. I hope...

Markham, Canada
Reviewed 10 July 2015 via mobile

This isn't fancy, but it's conveniently located right off the 401. They have a continental breakfast and open wi-fi. There's a Wendy's and Timmies walking distance from the hotel. Service was good, but the bathroom could use a strong scrubbing.

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Helpful?
Thank deschweizify
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Deschweizify, Thank you for your feedback and for your business. We hope to see you again soon. Your comment about bathtub scrubbing duly noted. Warm Regards Melissa Barban General Manager

Trinidad and Tobago
Reviewed 6 July 2015

I stayed from June 8th to 14th. The first room I was placed in was good but the toilet leaked overnight and after I called to have it checked the front desk staff very willingly moved me to another room. The A/C in the second room I stayed in worked but the temperature knob was broken so I only had...

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Helpful?
Thank Marcus_tt
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Marcus, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Newport, United Kingdom
Reviewed 23 June 2015

I made a booking from the UK to stay at this hotel for 4 nights in June. Upon arrival my booking had not been made (NOT the fault of the hotel) but the reception staff at the time (especially Alex) went out of their way to accommodate me with the minimum of fuss and delay to myself. They were friendly,...

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Helpful?
Thank rush_hammer
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

London
Reviewed 16 June 2015 via mobile

Stayed there from June 3rd to 6th, then did the reverse park and fly from the 6th to the 13th. Hotel rooms are a bit outdated but nicely cleaned on a daily basis. Stay included continental breakfast, which was a pleasant surprise. In regards to the shuttle back to the hotel, reception at the hotel couldn't find them, but they...

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Helpful?
Thank alexycla1
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Guest Thank you for your recent feedback. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel as we are always striving for improvement. We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are certainly doing something right. I am...

Detroit, Michigan
Reviewed 26 May 2015

nice one. simple and clean. the font desk could have been a little nicer ....He did not give me a room that suits my taste. He said he was fully booked and this was the only room. The room was fine but far away from the lobby since the outside access door was not working which would have provided easier...

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1Thank fromdetroitwithlove
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Thank you for taking the time to share your opinion, we certainly want to know how we can continue to improve our service. I am sorry you were disappointed on this occasion; I have shared your comments with our team and have used this as a training opportunity. We hope to have the opportunity to provide accommodations for you in...

Reviewed 13 May 2015

When I arrived they could not find my reservation (somebody at Quality Inn had not updated the system. Even thought they were almost completely sold out, the staff found me a room and made sure I was taken care of after a long drive. I will fly out of Toronto again and I will stay at the Quality Inn.

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Helpful?
Thank Dwmoore
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Guest, Thank you for taking the time to write a review about our hotel. We are most happy that you enjoyed your stay and that everything was to your satisfaction, I will share your feedback with my team so that they feel appreciated and continue to deliver excellent service. We hope you had a great trip/vacation and that you...

Brockville, Canada
Reviewed 6 May 2015

I been a guest at this location since the end of March, here on business the staff have been outstanding and have gone out of their way to make me feel at home. they have gone over and above to make sure that I am comfortable. I would highly recommend this location to anybody who is travelling or in the...

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Helpful?
Thank Kevin L
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Mr. Kevin, Thank you for taking the time to tell us about your recent stay. We love hearing from our guests because we value your patronage and certainly want to know how we can continue to improve our service. We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that...

Reviewed 29 April 2015

- general cleaning is almost non-existent - the state of the rooms is acceptable maybe for one night, if you are desperate and have no other place where you can stay - in reception they are friendly and helpful - there is no breakfast! Better to choose another facility!

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1Thank Maurizio P
QIAWManagement, General Manager at Quality Inn Airport West, responded to this review

Dear Maurizio P, Thank you for taking the time to share your opinion, we certainly want to know how we can continue to improve our service. I am sorry you were disappointed on this occasion. We have made some changes and now run our own breakfast in the morning. We also no longer have an on-site restaurant. I would like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
108 rm hotel offering a mix of traditional, business executive and Jacuzzi suites. We offer spacious modern rooms renovated in 2013. On Site Viet-Thai Junos restaurant, Fitness Centre with Dry Sauna and Business Centre. Guests will appreciate several dining options within walking distance as well as being close to Playdium, Square One Shopping Centre and Hershey Centre Arena. All Choice Priveleges guests receive extra perks including welcome snack baskets.. Come visit us today. ... more   less 

Additional Information about Quality Inn Airport West

Address: 50 Britannia Rd East | East Mississauga, Mississauga, Ontario L4Z 2G2, Canada
Region: Canada > Ontario > Mississauga
Price Range: $96 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Airport West 2.5*
Number of rooms: 108
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Also Known As:
Quality Inn Airport West Hotel Mississauga
Quality Inn Mississauga
Mississauga Quality Inn
Quality Inn Airport West Mississauga, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Airport West staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay $10 more per night to get a bottom floor room. There is no elevator at this location.”
 of 5 bubbles debit7, 3 Feb 2017 | Read review
“Maybe ask for a 2nd floor room at the back (South). Brittania is noisy on ground level at front.”
 of 5 bubbles 584jeffs, 15 Nov 2016 | Read review
“Long hallways to breakfast in large lobby, Some rooms have Frig/microwave, Ask if needed when reserving room”
 of 5 bubbles y0nus, 10 Aug 2016 | Read review
“205 was alright”
 of 5 bubbles LynnMondoux70, 7 Jun 2016 | Read review
“if you want to park and fly maybe but if you want pick up from airport DON'T STAY HERE!”
 of 5 bubbles Bonne8, 12 Mar 2016 | Read review
5 of 5