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Sheraton Gateway Hotel in Toronto International Airport

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Sheraton Gateway Hotel in Toronto International Airport
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1,802 Reviews from our TripAdvisor Community

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Showing 1,718: English reviews
Erie, Pennsylvania
Reviewed yesterday NEW

We had an overnight stay here before flying out the next day. The room was beautiful, the king size bed very comfortable and the room clean and quiet. Our dinner the night before was excellent, we both had burgers at the lobby side restaurant. Breakfast the next morning was outstanding too. Highly recommend this hotel if you are looking for...

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Thank Cpelk
Reviewed yesterday NEW

The property itself was fine, nothing special, but fine. The gentleman who checked us in was delightful and the waiter in the restaurant was friendly. We easily walked back into the airport (yes we had to change terminals but we likely would even if we were dropped in a cab). Definitely the most efficient use of time to catch an...

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Thank Emilie K
Timmins, Canada
Reviewed 3 days ago NEW

There is something to say about staying inside the Airport and not having to go outside the next morning to catch your flight. Especially if you are going to the tropics and want to be dress appropriately for your trip and arrival. This Sheraton is clean, very quiet and with the mono rail at your door there is nothing more...

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Thank SchumacherJack
Whitby, Canada
Reviewed 4 days ago NEW

We stayed at the Gateway the night before an early morning flight to St. Lucia. You cannot believe the convenience factor especially if flying from Terminal 3. Literally hours are saved on a very busy travel day. You get up, shower, dress and within two minutes you are on the departures level. Time is so important, so why spend the...

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Helpful?
Thank stewrobb2611
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I was happy to read your review and know that you enjoyed the convenience and comforts of our hotel. Thank you for your recommendation. We look forward to welcoming you back when your travels bring you through Toronto Airport again. Kind regards Catherine Velie General Manager

St. Catharines, Canada
Reviewed 5 days ago NEW

My husband and I decided to stay overnight at the airport as we were flying back to Fort Myers Beach the following morning. It happened to be New Year's Eve. The most important benefit to mention was that this hotel was so easy to Terminal 3, which is where we were flying from...IF you were flying from Terminal1 there is...

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Helpful?
Thank ItalianRoadRunner
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I was happy to know that you enjoyed the incomparable convenience of our hotel prior to your flight to Fort Myers Beach as well as your dining experience in the Mahogany Bar. Thank you for taking the time to post your review and acknowledge the service of my staff. We look forward to welcoming you back when your travels bring...

surabaya
Reviewed 1 week ago via mobile

Best hotel for transit or early flight from Terminal 3 Pearson Toronto International Airport. Restaurant ready for breakfast at 5 am. We can even bring trolley from airport to our room when needed. Quick respond from guest service by phone from our room. Price is higher than same level airport hotel at Pearson Toronto.

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Thank eljees
Bosco D, Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing our hotel during your recent travel through Pearson Airport. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back. Warm Regards. Bosco D Guest Services Manager

Right Here
Reviewed 1 week ago

Good hotel right at the airport, not meticulously left for us though. The bath tub was not cleaned thoroughly and was very slippery. I slipped and hit the tub edge with my left leg but luckily didn't completely fell over. The edges of comforter seemed to have dirt linings.

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Thank rajbhanu
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review. I am very sorry that we fell short on our cleanliness standards. I have shared your feedback with my Housekeeping Manager for immediate follow up. I would appreciate if you could provide us with details of your stay so that we can take the necessary immediate action. We look forward to welcoming you back. Kind...

Canada
Reviewed 1 week ago

What is the reason one goes to an airport hotel? To get a good night's sleep before catching another plane. We booked the room months in advance. We were put in a room with an adjoining room. We didn't think anything of it until our neighbours arrived at 1:40 a.m. They were loud but not exceptionally so. The sound proofing...

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Thank leon F
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your feedback. I am truly sorry for the noise disturbance from the guests next door. We understand our guests stay with us in order to have a restful night and I am very sorry we failed to meet your needs. Please understand that this is not the experience we want you to have and this is...

Whitby, Canada
Reviewed 1 week ago

Great hotel from the moment we walked in Fantastic service Beds were very comfortable Rooms were large enough to have a king sized bed plus cot for our child with plenty of room left. Check out was fast and easy. It was a fantastic stay and highly recommend it to anyone

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Thank SurfDj
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I was happy to know that you had a fantastic stay with us and you enjoyed the comforts of our Sheraton Signature Bed. Thank you for your recommendation. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager

Regina, Canada
Reviewed 1 week ago

We were recommended this hotel for an overnight stay on a connecting flight. We were so happy. It was for a surprise birthday vacation for my husband and the staff at Sheraton - specifically Raashid at checkin and Shiva in the lounge - helped in making the overnight stay so special. My husband was overwhelmed with the treatment he received....

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Helpful?
Thank TRU_2_U_11
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing a special event with us; I am very happy that we were able to make your stay extra special and you and your husband enjoyed a memorable visit. I have shared your feedback with my team so that Raashid and Shiva receive proper recognition for their services. We look forward to welcoming you back. Kind regards...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: $210 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we needed a rollaway and were easily able to fit it in the room”
 of 5 bubbles 662emiliek, 15 Jan 2017 | Read review
“Ask for a room not facing the terminal. It's a lot quieter and you don't hear the airport train.”
 of 5 bubbles stewrobb2611, 12 Jan 2017 | Read review
“We stayed on fifth floor facing north and it was quiet and convenient”
 of 5 bubbles SurfDj, 8 Jan 2017 | Read review
“Ask for a quiet room away from airport side if you are a light sleeper.”
 of 5 bubbles Ontheroad5056, 6 Jan 2017 | Read review
“Rooms that face the runway have a great view.”
 of 5 bubbles FunintheSun1110, 6 Jan 2017 | Read review
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