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Sheraton Gateway Hotel in Toronto International Airport

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1,849 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gateway Hotel in Toronto International Airport
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Showing 1,764: English reviews
BOS
Reviewed 26 July 2014

I involuntarily stayed at this hotel a few weeks ago when a flight went mechanical and we had to stay over night in Toronto. Check-in was a bit slow but overall o.k., however, at 10 p.m. I would have thought they'd have more than 1 person available to check in guests. The room was pretty standard and resembled an older...

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Helpful?
1Thank cfischer
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your experience at our hotel following your unplanned stay over in Toronto. We have noted your feedback and I will share your comments with my team. We look forward to your return. Kind regards Catherine Velie General Manager

Calgary, Canada
Reviewed 24 July 2014

So I paid like usual for the business floor, for the free internet the lounge no bar in this one you have to go to Lobby. Sorry if you don't agree on this comment for me a business floor should not allow kids, I have kids and loved them but when I travel for business and want to do business...

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Helpful?
1Thank Pat L
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to provide valuable feedback on your recent stay with us. We apologize that the Club experience didn’t deliver for your needs on this particular trip and that the lounge wasn’t as quiet as normal for you to be productive. We hope you’ll return again and that you’ll connect with the executive office after you’ve...

British Columbia, Canada
Reviewed 24 July 2014

We stayed here last year, and again mid-July this year, and both times we have been more than happy with our stay. We choose to stay on the club floor, which costs a bit more, but is totally worth the price in my opinion. You get access to the club lounge which has canned pop and water bottles, nice coffee/cappuccino...

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Helpful?
1Thank Claudia F
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your loyalty to our hotel and for taking the time to share your experience. I am glad that you chose to upgrade to our club floor and enjoyed the club lounge offerings. We look forward to your return. Kind regards Catherine Velie General Manager

Laval, Canada
Reviewed 22 July 2014

We booked this hotel through Hotwire during our stay for Canada Day for $80/Day which seemed like a great deal, the Hotel is hard to find even with a GPS, no signs as to how you can get in to the hotel from Airport parking. Once you do find the entrance, you then find out that you absolutely have to...

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1Thank SamyBoy74
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your review – I understand that you have been in contact with my team regarding these charges. I apologize that you were not provided with the proof you requested, I will follow up with my team and ensure that this matter is resolved. Kind regards Catherine Velie General Manager

Singapore, Singapore
Reviewed 20 July 2014

Had an extended layover so stayed here, as it's located in the airport. It's a bit of a walk and short rail ride from Terminal 1 to Terminal 3, where the hotel is - but it wasn't too cumbersome, and easier than shuttling to and from other airport hotels, especially for a one night stay. Stayed in a club deluxe...

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Thank grumpykins
Niagara-on-the-Lake, Canada
Reviewed 19 July 2014 via mobile

Great for early departures. I have stayed here a few times. They do nickel and dime you but the convenience is top notch. Staff have been very accommodating and the facility has been maintained to a standard you would expect. Some complain about airport noise in other reviews but you have to realize your in the middle of an airport.

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Thank Travel4FunCDN
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your loyalty to our hotel and for your review. We are glad that you enjoy your visits and look forward to welcoming you back soon. Kind regards Catherine Velie General Manager

Toronto
Reviewed 17 July 2014

Had a super-early flight a few days ago, so stayed over the night before. Was pleased it wasn't as expensive as I'd expected, though you are mostly paying for the convenience. (Beware the restaurant, though - through past visits with friends, I learned the prices are just silly.) I can't speak much to the facilities since I was there such...

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Thank Valerie27
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your feedback following your visit. I was pleased that you enjoyed the convenience and quiet comforts of our hotel. We have noted your feedback on our Wi-Fi charges and as indicated by our agent at the front desk, guests on our club floor enjoy complimentary Wi-Fi among other benefits, including breakfast and evening hors d’ouevres. We hope...

Trenton, Canada
Reviewed 17 July 2014

Stayed at this facility for a conference. The conference went smoothly, and staff was most helpful. We got great value for our money, the rooms were outstanding and we could not hear the jets flying overhead. the restaurant was well staffed and we felt well taken care of. Prices were good too.

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Thank Gail C
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for hosting your recent conference at our hotel; I was pleased to know that everything went smoothly and you enjoyed the quiet comforts of our hotel and my team was on hand to assist you. We look forward to hosting you and your guests again. Kind regards Catherine Velie General Manager

Reviewed 12 July 2014

We love staying at this hotel as a family. We stay here often and we are always very happy with our decision. The hotel seems always to be extremely busy but we never feel rushed. The continued excellence of the club lounge at the property is also very welcome. We also appreciated the hotel reaching out to us in advance...

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Thank 5fredw
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your loyalty to our hotel and for sharing your experiences. I am glad that you and your family enjoy your visits and we are included in your travel plans. We look forward to welcoming you back many more times! Kind regards Catherine Velie General Manager

Los Angeles, California
Reviewed 12 July 2014

The rooms here are nothing special, and they smell pretty old. However, I highly recommend this hotel for its incredibly convenient location and its club lounge. The hotel is connected to both airport terminals via tram, which was convenient for both our outbound and inbound layovers in Toronto. For the inbound layover, we took advantage of their offer to upgrade...

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Helpful?
Thank BETH V
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel; I am glad that you enjoyed the privileges of our club floor and the convenience of our location. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager

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Near Sheraton Gateway Hotel in Toronto International Airport

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: $189 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose elsewhere”
 of 5 bubbles Angie19662016, 19 Feb 2017 | Read review
“the airport view is lovely”
 of 5 bubbles lizsH2523VE, 13 Feb 2017 | Read review
“Check with a travel agent for a stop-over rate before booking on the website. Often its cheaper, and cheaper by quite a bit.”
 of 5 bubbles Caribe-Harlequin46, 6 Feb 2017 | Read review
“Stay here for convenience of being attached to Terminal 3”
 of 5 bubbles tomsgoodgirl, 4 Feb 2017 | Read review
“Don't pay for an upgeded room or view.”
 of 5 bubbles B5449HRdavidd, 2 Feb 2017 | Read review
5 of 5