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Comfort Inn Toronto Airport

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Traveller (134)
Room & Suite (122)
Dining (30)
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Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“ziva zahler”(34 reviews)
“pearson pub”(31 reviews)
“pizza restaurant”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Multilingual Staff
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,390)
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Traveller rating
491
428
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103
73
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491
428
224
103
73
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All reviewsziva zahlerpearson pubpizza restaurantpark and flysales managershuttle serviceon demandfree breakfastparking spottoronto airportgreat parknext morningfree shuttlefront desk staffchecking inyogurtwake up call
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11 - 15 of 1,319 reviews
Reviewed 5 weeks ago

Stayed here after a late flight. The customer service at the desk wasn't the greatest but overall a decent place to stay. The bathroom was super small and the room was a little out dated but comfortable enough. The shuttle was fast, the breakfast was...More

Thank Alyson M
Response from ComfortTO, General Manager at Comfort Inn Toronto AirportResponded 4 weeks ago

We are sorry to hear that you felt the customer service didn't serve you. This is extremely disappointing to hear. We do appreciate your kind words about the fast shuttle, tasty breakfast and ideal location. We hope to see you again soon. Sincerely, Jenny Fraser...More

Reviewed April 17, 2018

The hotel itself is mostly fine. It is basic and clean. However, the reception staff are just terrible. First, when I arrived I called for a shuttle pick up. I was put on hold for 20 minutes. I'm pretty sure the receptionist just forgot about...More

Thank Grace B
Response from ComfortTO, General Manager at Comfort Inn Toronto AirportResponded 4 weeks ago

We are so sorry to hear about your experience. You are absolutely right, we can do better. First, let me start off by apologizing for the lack of service you received from our guest service staff. It is the job of guest services to make...More

Reviewed April 13, 2018

Completely unacceptable. Not enough parking, disinterested desk clerks, shuttle van far too small, rooms were clean but in desperate need of renovating. On our return there were 20+ people waiting for a small shuttle van. The wait was over an hour. Price was OK but...More

Thank StrugglingGolfer
Response from ComfortTO, General Manager at Comfort Inn Toronto AirportResponded 4 weeks ago

We are so sorry to hear about your experience while staying at our hotel. This is extremely disappointing to hear and very uncommon. We were having issues with multiple flights being cancelled or delayed which was causing issues with guests coming back to pick-up their...More

Reviewed April 6, 2018

This place was easy to find, room was clean, onsite restaurant provided good food at a reasonable prices. Check in went smoothly, even upon our return at 0530am. Car was secure and found exactly as we left it.

2  Thank travelling_addict30
Response from ComfortTO, General Manager at Comfort Inn Toronto AirportResponded 4 weeks ago

Thank-you for staying with us and for providing us feedback about your stay. We appreciate your kind words about the clean room, ideal location and reasonably priced on-site restaurant. We hope to see you again soon. Sincerely, Jenny Fraser General Manager

Reviewed April 6, 2018 via mobile

My 6th time staying. Parking is free but limited so plan to arrive early if you are able. Location is great, directly across from the airport. Rooms are clean but definitely no frills. Free breakfast is included but doesn't start until 7pm on weekends

2  Thank LorettaBoy
Response from ComfortTO, General Manager at Comfort Inn Toronto AirportResponded 4 weeks ago

Thank-you for staying with us and for providing such wonderful feedback about your stay. We hope to see you again soon. Sincerely, Jenny Fraser General Manager

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Restaurant
Details
Price range
US$95 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Mississauga
#10 Family Hotel in Mississauga
#20 Business Hotel in Mississauga
Room types
Non-Smoking Rooms
Details
Price range
US$95 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Mississauga
#10 Family Hotel in Mississauga
#20 Business Hotel in Mississauga
Room types
Non-Smoking Rooms
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Traveller (134)
Room & Suite (122)
Dining (30)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
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_dmdean1
January 26, 2018|
AnswerShow all 8 answers
Response from AlpineExploreNepal | Reviewed this property |
two hours before the flight you have to be in airport.
0
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blue_eyes_chat
December 5, 2017|
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Response from Lainie B | Reviewed this property |
Sorry. Can't help you.
0
Votes
JNE37
December 4, 2017|
AnswerShow all 3 answers
Response from Courtney S | Reviewed this property |
a play Pen
0
Votes
Room Tips
"fourth floor (top floor) is quiet and the elevator ensures accessibility for all."
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"Any room we have had is great"
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"suggest lower floor at rear back area"
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"Stay at one of many other hotels around"
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