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Crowne Plaza Niagara Falls - Fallsview

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Traveller (962)
Room & Suite (411)
Dining (48)

About

Location
Cleanliness
Service
Value
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at Prime Steakhouse Niagara Falls, the #1 Rated Steakhouse & Restaurant in Niagara Falls.
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Property amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room service
Restaurant
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
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2,274Reviews
1,035Photos
43Q+A
100Room tips
Traveller rating
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  • 217
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Popular mentions
Great weekend. Great balcony room over looking the falls. Small old rooms but quaint and with character. Nice staff. Very friendly but busy area. Used coupons for beer and restaurant and certainly took edge of cost off
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Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview
Responded today
Der TanyaDion, Thank you for taking the time to write us a review. We're deleted to hear that you enjoyed your stay with us and were able to enjoy your Balcony and the perks that were offered. We hope to have the pleasure of welcoming you back soon! At your service, TanyaF
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Great hotel, nicely done rooms that seem freshly renovated. We had a balcony room. Great view of the falls. Comfy, luxurious beds with fluffy pillows. Staff was super friendly. Expect older but charming decor. Great location by Clifton Hill.
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Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview
Responded 3 days ago
Dear seanmcc45, Thank you so much for your 5 star review. We're delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future! At your service, TanyaF
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+1
The hotel locates in a very convenient location and without going outside we had access to coffee shop, arcade, restaurant, water park etc. The Crown Plaza is built right next to the water park which is way better for stay in the winter/ spring time than Skyline/ Sheraton/
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Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview
Responded 3 days ago
Dear Wai-Ping T, Thank you for taking the time to leave us a very detailed review. Please accept my apologies that you experienced shortcomings with your accommodations for which is truly regrettable. Your feedback has been shared with the appropriate teams for follow up. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to make your stay as best as it can be. At your service, TanyaF
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Beautiful building that has been kept up over the years with great finishes. Awesome location near the falls and the hill. Lots to do. Great having the ability to go to the casino without going out doors. Pool is awesome for kids with the slides and fun for all.
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Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview
Responded 3 days ago
Dear stacy p, Thank you so much for your 5 star review. We're delighted to hear that you enjoyed your stay with us and that you enjoyed some of the benefits of our location! We look forward to welcoming you back soon. At your service, TanyaF
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The rooms are dated and small. The outside window is small and you have to put your face up to the glass to see the falls. Don’t bother paying extra for the falls view room. The air conditioning/ heating is from one of those units that sits under the window - like hello
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Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview
Responded 3 days ago
Dear Bluedogger, Thank you for taking the time to leave us a review. Please accept my sincerest apology that we did not exceed your expectations while staying with us for which is very disappointing. Your feedback is very important and has been shared with our team for future improvement areas. At your service, TanyaF
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12345683
Hi does have a hotel swimming pool?
Don’t know. We did not stay there.
0 votes
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What is the parking like? Is it close by?
There is a parking garage directly behind the Crowne Plaza. It was expensive ($35 for 24 hours) but extremely convenient. I am sure there are other less expensive places but that will require a big walk.
2 votes
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Is the balcony king room with the price for New Year’s Eve?
Our room was great view was fantastic.
0 votes
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Is the balcony king room with the price for New Year’s Eve?
There were no bed bugs in the hotel room so don’t let the previous comment put you off staying here. It was cleaned every day to a high standard
2 votes
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What are the beds like. I have a bad back and need a supportive mattress that doesn’t sag?
Yes, I agree with others that the bed was very comfortable.
1 vote
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1234569
"Note that not all rooms have a view of the falls but they are still lovely."
"Just don't stay here"
"keep a paper trail of the type of windows/view when you book. Just because it says 'falls view' doesn't mean you get good view."
"12th floor king with view of the falls"
"best views"
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PRICE RANGE
US$71 - US$263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza niagara falls - fallsview hotel niagara fallsniagara falls crowne plaza
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
234
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