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Crowne Plaza Niagara Falls - Fallsview

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Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
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AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
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3 Star Hotel
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Reviews (2,086)
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641 - 645 of 1,873 reviews
Reviewed September 30, 2015

What an experience and one I'm not too keen to relive. We were a group of 30 and on arrival were shown to our tables. Minutes later two more large groups arrived and we all had to eat from one buffet with other diners from...More

Thank auntieshaz21
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded October 1, 2015

Dear auntieshaz21, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Please accept my sincerest apologies for your disappointment in our restaurant. Your feedback gives us the opportunity to follow up with our team and improve our hotel moving forward. At...More

Reviewed September 29, 2015

I was disappointed in this hotel. I've stayed in other Crowne Plazas in the past, and always looked forward to their beds and well appointed rooms. We booked a room with a double bed, not with a falls view. It was tiny, and the bed...More

1  Thank Elizabeth W
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded September 30, 2015

Dear Elizabeth W, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I apologize that you were disappointed in our vintage hotel. All guest concerns are taken very seriously. Given the age of the hotel, some of our rooms indeed are...More

Reviewed September 29, 2015

The view from the room was fabulous. This is not a cheap hotel, but none of them in this area are. There are also a lot of charges not included in the room. Parking is $25 per day. They have a resort fee that is...More

Thank Ribdaddy1
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded September 30, 2015

Dear Ribdaddy1, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was happy to read that you enjoyed your stay with us. I sincerely hope we have the opportunity to host you again in the near future. At your service,...More

Reviewed September 28, 2015

Location is very good, right at the corner of Clifton Hill, the hotel is very old, small rooms, small windows, no exhaust in the bath room. Hotel need major renovations of the rooms and hall way. Does not qualify for four plus star rating.More

Thank Yousuf H
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded September 29, 2015

Dear Yousuf H, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview I apologize that our vintage hotel was not to your liking. Given the age of the hotel, some of our rooms indeed are modest in size. Your feedback is...More

Reviewed September 26, 2015

We had a good stay here in Sept the weekend after Labor Day in the US. This is a lovely older building with some fun quirks about it. The management has done a nice job working with what they have and I'm sure there are...More

Thank furens
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded October 5, 2015

Dear furens, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was delighted to read that you enjoyed your stay with us and thank you for your feedback and recommendation. I sincerely hope we have the opportunity to host you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$89 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (853)
Room & Suite (383)
Dining (48)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Krishna J
May 19, 2018|
AnswerShow all 7 answers
Response from Meetoohere | Reviewed this property |
Don’t believe so only bugs
1
Vote
Kenneth C
April 12, 2018|
AnswerShow all 7 answers
Response from BigBlue01 | Reviewed this property |
Sorry for the delay. No, I don’t think they have balcony’s, even the normal size room doors looking out to the falls did not open. Some rooms do have jacuzzis and probably fridges. It depends on the upgrades selected.
1
Vote
dabawenyo
Hi. In terms of cost and accessibility to Fallsview Waterpark, would it matter if I will buy the water park ticket at the hotel instead of booking a hotel + water park package? We want to stay here for 2 nights but only want one day water park ticket. However, if i book a waterpark package for 2 nights it will automatically charge me 2 days water park tickets which is more expensive when we only want to use the waterpark for a day. My option is to book the hotel for 2 nights and buy the one day water park ticket at the hotel. Another question, we'll arrive at the hotel before the check in time do they have a luggage storage where we can leave our luggages for free or for a minimal fee? I am travelling with 2 children aged 10 and 16. My 16 yo daughter has got special needs. Thank you in anticipation for any reply and advise.
March 20, 2018|
AnswerShow all 8 answers
Response from Lovella S | Reviewed this property |
Hi there, Yes that’s a good option buy the water park tickets separately. As for ur luggages, ask reception if ur room is already available. They would usually give it to you if available. Another option is you can... More
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Room Tips
"The higher you go, the better view of the falls. You are there for the falls so it is worth the view."
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"Ask for a Falls View - I just got one! It was worth it."
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"See my review about room 1102"
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"We were on the 7th floor with a fallsview room, excellent views!"
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