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BEST WESTERN PLUS Cairn Croft Hotel

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1,179 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
Dundas
Reviewed yesterday NEW

This is our go to hotel when we are in the Falls, the rooms are clean and spacious. Having said that, the purpose for our stay was a late Christmas family getaway with our children and grandkids. We booked seven rooms in the courtyard, and as you can imagine with organizing that many people it was a bit of a...

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Helpful?
Thank Cheryl W
Toronto, Canada
Reviewed 3 days ago NEW

Every year we do a trip to Niagara, sometimes with the kids and other times just the hubby and I. Whenever we're travelling as a family this is our 'go-to' hotel in Niagara. The amenities and value just can't be beat. We always book a main floor patio room to be closer to the beautiful pool.

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Helpful?
Thank ShariAshbyTO
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Good Morning, We are thrilled to see that you love our hotel. As you mentioned, our hotel accommodates kids and adults alike. Our resort style hotel is set up in such a way that there is always something for all different age groups to enjoy. Thank you so very much for pointing this out to potential travellers. Regards, Paul Cade

Toronto, Canada
Reviewed 1 week ago NEW

My family and I went there mid-December to celebrate my dad's 70th birthday. We were looking for a hotel that would accommodate dogs and this place was great for it! We booked a couple of rooms for 5 and they gave us one with an outside door (for my dog) and one in the tower. When checking in, we asked...

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Helpful?
Thank TLatina
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Good Afternoon, Thank you very much for choosing to stay at our hotel for a milestone occasion such as your father's 70th Birthday. What really impresses me (but not surprised) is that Joe went over and above to deliver you superior customer service, which is what we like to brag about around here. Rest assured i will be letting him...

Barrie, Canada
Reviewed 1 week ago

Currently the hotel has just begun to renovate its lobby so a temporary lobby has been set up along the back. There is lots of parking and the restaurant attached has great food at reasonable prices. The staff at the restaurant are wonderful and service is good. The pool and hot tubs are of good size but the chlorine/shock in...

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Helpful?
Thank diane g
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Good Morning, Firstly I want to thank you for being our guest. We are so thankful for your business and appreciate you telling us what you liked and perhaps disliked about your stay. The feedback, which we receive on a daily basis helps us improve for future guest experiences. Regarding the sports teams, I can understand how this could have...

Brampton, Canada
Reviewed 1 week ago

Our king suite was roomy with lovely decor. The restaurant (Doc Magilligans) in the hotel has excellent and reasonable food. We enjoyed dinner and breakfast there. The courtyard pool and hot tubs are also a plus for this hotel. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank lindacW439XA
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

HI There, Thank you for the review. I am very happy to see that you loved your room. We have recently completed our renovations, which included all of our 167 of our guest rooms. I hope that you will come back to see us again soon. Regards, Paul Cade

Reviewed 2 weeks ago via mobile

I would not recommend this hotel! From the research I did beforehand this hotel isn't close to the falls so you need a car to get there and pay high prices for parking. I did like the ample parking this hotel offered except on weekends. The pool was also nice but the niceties were quickly outweighed by the overall experience...

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Helpful?
1Thank Denis A
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Denis, We are very thankful for each and everyone of our guests who stops and takes the time to let us know how their stay was. I will admit, if there are issues you encounter during your stay would much rather hear about them at that point so that I can fix them and in turn perhaps your TripAdvisor...

Halifax, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for a brief trip to Niagara and was a little worried as we drove to the location. It wasn't picturesque at all in terms of location. That said, great rooms, good sized car park and on the red route for an easy bus to and from the mayhem of the falls.

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Helpful?
1Thank JennieAJ
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Jennie, Thank you for giving our hotel a chance during your brief trip though Niagara. We are very proud of our hotel and the improvements we continue to make. We are nearing the end of our 5 million dollar renovations. Please come back again soon to see the finished product. Warm regards, Paul Cade

Clinton, Canada
Reviewed 2 weeks ago

Friendly staff, clean rooms and courtyard area. We had a room in the courtyard area and we were pleasantly surprised of how quiet it was (not sure if it was just the time of year as we seen other comments about it being noisy). The room was nice and clean. It was great to have a pool, hot tubs, and...

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Helpful?
1Thank Huber74
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hi Huber74, As long as you continue to stay at our hotel when visiting Niagara Falls, we promise to continue to provide you with the same level of superior service you have come to expect. Thank you for pointing out how clean our guest rooms are. We pride ourselves on our cleanliness and customer service. I will also pass your...

Hamilton, Canada
Reviewed 4 weeks ago

I took my daughter to Niagara Falls as we have before this time to see the Christmas lights . We picked the best western for the nice courtyard which had a nice pool 2 hot tubs a jungle gym for kids and lots of nice trees and seating we got a courtyard room for easy access and my daughter loved...

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Helpful?
1Thank B M
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

Hello, I am happy to see that you were very satisfied with your stay. The Festival of Lights are such a magnificent sight to see and one of Niagara's most beautiful winter attractions. Our indoor Courtyard is unlike anything else you will find in the city, which proves to be a wonderful tropical escape during these cold winter months. Please...

LONDON
Reviewed 4 weeks ago

Excellent helpful and friendly staff. Clean facilities. Excellent attractive restaurant. Great location. Minutes to the falls. Nearby shopping. Would strongly recommend. Have stayed there annually for many years and they continue to improve.

Review collected in partnership with Best Western
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Helpful?
Thank Maria V
Paul C, General Manager at BEST WESTERN PLUS Cairn Croft Hotel, responded to this review

HI Maria, We are thrilled to have you as one of our repeat customers. We are also very happy that you have taken the time to write a nice review so that other travellers can book our hotel knowing that our staff are friendly, we have clean facilities, and we have a wonderful restaurant on site. Merry Christmas! Paul Cade...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 

Additional Information about BEST WESTERN PLUS Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $85 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Cairn Croft Hotel 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com and TripOnline SA so you can book your BEST WESTERN PLUS Cairn Croft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western
BEST WESTERN PLUS Cairn Croft Hotel Niagara Falls, Ontario
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cairn Croft Hotel staff and other travellers.
22 questions
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Questions? Get answers from BEST WESTERN PLUS Cairn Croft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoy the courtyard rooms”
 of 5 bubbles 905cherylw, 17 Jan 2017 | Read review
“Get a room that faces the pool, it makes everything so much easier!”
 of 5 bubbles TLatina, 11 Jan 2017 | Read review
“For a quiet time stay away from the courtyard.”
 of 5 bubbles dianeg731, 7 Jan 2017 | Read review
“Get a courtyard room”
 of 5 bubbles bm228, 20 Dec 2016 | Read review
“Stay in the tower part.”
 of 5 bubbles CoachAdventures, 3 Dec 2016 | Read review
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