Best Western Plus Cairn Croft Hotel

Best Western Plus Cairn Croft Hotel

Very comfortable bed and pillows
Traveller (384)
Mr and Mrs Swan
Room & Suite (368)
Pool & Beach (65)
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Fully refundable before Sat, Jun 1
C$170
Fully refundable before Sat, Jun 1
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C$170
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About

4.0
#4 of 113 hotels in Niagara Falls
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Cairn Croft Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Cairn Croft Hotel will stand out among other hotels in Niagara Falls,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Cairn Croft Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Vending machine
Poolside bar
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Buffalo Niagara Intl Airport
34.3 km
See all flights
Niagara Falls Intl Airport
12.4 km
See all flights
4.0
4.0 of 5 bubbles2,042 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled amidst a vibrant locale, the Best Western Plus Cairn Croft Hotel is lauded for its cleanliness and well-liked amenities such as the pool and arcade, which contribute to its family-friendly reputation. Guests commend the attentive staff and enjoy the festive atmosphere, though opinions diverge regarding the value, with some balking at additional fees. While the rooms are generally found to be clean with welcome amenities, a handful of visitors have commented on the need for updates in decor and maintenance.
Location
Convenient
Atmosphere
Inviting
Rooms
Basic
Value
Mixed
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed

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2,042Reviews47Q+A100Room tips
Traveller rating
  • 929
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  • 97
  • 63
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Detailed Reviews
Liz B wrote a review Jul 2023
2 contributions
Hotel's Favourite
5.0 of 5 bubbles
great stay, people were really friendly , clean, nice pool and hot tub. I liked that it was next to a grocery store. even had live music and a small bar. I would recommend this hotel for anyone going on a budget or with families .
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Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Cade, General Manager at Best Western Plus Cairn Croft Hotel
Responded Jul 19, 2023
Hello, Thank you for sharing your feedback, I will be sure to pass along your compliments to the team here! Take care, Myriah Best Western Plus Cairn Croft Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc C wrote a review Jun 2020
Courtenay, Canada68 contributions44 helpful votes
5.0 of 5 bubbles
We are still here but have to leave soon as PEI is opening up to travelers. This hotel is just a block from the Luddy Lane area. We love this place and are on our 4th day here. It is during Covid 19 and the pool, hot tubs and exercise room are closed but the hotel is open. The staff here are very nice and helpful to all your needs. The court yard area is very pretty and opens from the rooms which makes the living area big as you can expand into the court yard iff you have company coming to visit. I would stay here again anytime. It was very competitively priced during Covid 19 and I see a staff member spraying down the whole court yard area everyday, so you know they care about the customers.
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Date of stay: June 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: stay off the court yard, much better than the main building. See the photo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from paulcV6730FD, Manager at Best Western Plus Cairn Croft Hotel
Responded Jun 16, 2020
Hello Marc, I am glad we were able to provide you with a convenient and comfortable stay during this difficult time, we pride ourselves in quality service and cleanliness and we appreciate you sharing this feedback! Myriah Culp Duty Manager Best Western Plus Cairn Croft Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
ivywilson66 wrote a review Sep 2020
12 contributions
3.0 of 5 bubbles
My daughter and grand daughter stayed here over night, this is an older Best Western Plus, I have stayed in many Best Western Plus and was disappointed in this one. Room was dark and not the cleanest room, on the bathroom vanity there were 3 shampoo 3 conditioners and 3 body wash,1 bar of soap, just thrown on the counter. No big deal I guess as there was dispensers in the shower. But when I took a shower before dinner there was no body wash the container wasn't even in the dispenser. Anyway reported it at the desk as we only had 1 BAR of soap and was told they removed the dispensers due to covid, I said really why only 1 BAR of soap for 3 guess and I said but the shampoo and conditioner is full, he seem lost for words and said really, and said how many soap do you want. No I'm sorry no explanation, nothing. I guess when you use points to book a room they give you the worst room in the hotel, seriously disappointed in this hotel would not recommend it at all.
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Review collected in partnership with Best Western
Date of stay: September 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Cade, General Manager at Best Western Plus Cairn Croft Hotel
Responded Sep 21, 2020
Hello, Thank you for taking a moment to share your review, I am very sorry we didn't exceed your expectations during your recent stay. I apologize for the issue you experienced with our shower dispensers, we are currently in the process of phasing them out and going forward with single use containers. To minimize the impact on the environment we are using the remaining product and removing the dispenser refills when each is empty, I understand why it can be frustrating to be met with indifference and not offered an explanation or apology. I appreciate you providing insight on what we can do to better meet your needs going forward. Take care, Myriah Best Western Plus Cairn Croft Team
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harderjc wrote a review Mar 2020
Owen Sound, Canada5 contributions2 helpful votes
3.0 of 5 bubbles
This hotel has a lot of potential but it dropped a big surprise on me, and I hate surprises. I booked our room online and was told that the $82.50 was non-refundable. I provided a credit card number and was led to believe the room was pre-paid and the total included all fees and taxes. After checking in, I was notified by my credit card that the hotel had just charged my account for $144.50. When I went to the front desk to ask why, I was told the room was not pre-paid, that they had added a $12.00 parking fee (despite the fact that the property is surrounded by free parking) and another refundable $50 deposit in case I smoked in the room. The hotel may well be within its rights to charge those fees, but I don’t think it’s fair not to tell me first. As I said, I hate surprises and that was a big one.
Also, if, like me, you have mobility issues, the entrance has a significant incline and when it’s wet or snow covered, it looks treacherous. It didn’t help that there were cars (staff?) parked under the entry canopy overnight, even blocking the handicapped parking spot. I had to drag my luggage out between the cars and down the incline to my car. Shame!
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Date of stay: March 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah St-Pierre wrote a review Sep 2020
1 contribution
5.0 of 5 bubbles
I rarely do any reviews but this hotel is worth my time. I cant explain how happy I was with my stay. The staff was so amazing even for the room service to the man at the pool. I travel a lot and rarely have I seen good service like this. Also the receptionist upgraded us to a junior suite which we were more than happy. I also liked the fact that the pool was still open and that the man who would supervise the pool kept it clean at all times and disinfected after everyone came out of the hot tubs to let everyone have their turns.

I would only have liked over the week for the pool to stay open until 10 pm like the week-ends rather than 8 pm but still very pleased.

The location for us was perfect! Around 30 mins walk to the falls but worth the walk since you don't hear all the main busy streets late at night.

I come to Niagara falls often and I will always come to this hotel now.

Thanks to all the staff and your service. Keep your smiles its contagious :)
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The rooms are very clean!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan R wrote a review Feb 2022
Orillia, Canada2 contributions
4.0 of 5 bubbles
Staff we interacted with were great. Room was clean and fixtures were all in working order. Shower had good water pressure. It's definitely worth paying an extra $100 for their 'Fun Pass'. I didn't see it advertised anywhere but read about it on another trip adviser review. For the extra $100 you get parking included ($15 each night) $25 arcade pass for each child, made to order breakfast each moring, and a $25 per night dining credit.
Lows: Atrium lounge area was not cleaned during our visit( some people are slobs unfortuneatly, and leave their garbage lying around) The carpetting should have been vacuumed and the lounge couches should have been brushed free of food particles etc
Our room 216 had the worst mattresses we've ever had the displeasure of trying to sleep on. They had no give and we could feel the springs in them. Our friends had a similar room on the same floor but we learned at check out time after the second night that their room was equipped with upgraded pillow-top mattresses. The beds were definitely a deal breaker for us, and we would not stay again as we were both very sore after 2 nights- backs and shoulders
The pool area was kept very clean and the the temps of the pool and hot tubs were ideal. I liked the location with grocery stores etc a 3 minute walk away.
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Review collected in partnership with Best Western
Date of stay: February 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JerseyTex98 wrote a review Aug 2022
Houston, Texas75 contributions70 helpful votes
3.0 of 5 bubbles
Not our favorite hotel stay. The location is further from Clifton Hill and away from the noise and crowds (although the area is a bit sketchy a couple of blocks from the hotel). The rooms are showing signs of age and are very basic as far as comfort and necessities go. I figured this would be a family-based hotel due to the pool area, but it was full of very loud adults. Also, the rooms all surround an indoor pool which actually makes the room very humid. We did enjoy the on-site restaurant, but this hotel does not provide a complimentary continental breakfast. In all, this hotel met our very basic needs of needing a place to sleep and shower, but I would not return to this hotel nor recommend it to anyone.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
World Trotter Here and Beyond wrote a review Jan 2020
Atlanta, Georgia2,165 contributions14,121 helpful votes
+1
5.0 of 5 bubbles
This is a complete hotel in Niagara Falls. They have the basic things you need for an enjoyable vacation. One outstanding feature is the pool. In the freezing cold outside the hotel, family and friends can enjoy the bonding moments in the pool. This might be the cheapest hotel in Niagara Falls. Their restaurant has an Irish concept and serves a fantastic menu and drinks at affordable prices. You can’t walk from the hotel to the falls - a little bit far. You might use the red line of WEGO Bus to reach this place. They have laundry, gym, pool, mini bar, restaurant, and business center. Next time you need a cheap but high end service and facilities in Niagara Falls, you must consider this. Definitely, highly recommended to all!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from paulcV6730FD, Duty Manager at Best Western Plus Cairn Croft Hotel
Responded Jan 10, 2020
Hello, Thank you for taking a moment to share your thoughts about your stay with us, I am happy to hear you enjoyed our amenities and location. Our pub is popular with locals and travelers alike and it sounds like you had a wonderful time, I hope that you will come see us again soon! Best, Myriah C
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crazypalm wrote a review Mar 2020
Hamilton, Canada9 contributions1 helpful vote
5.0 of 5 bubbles
I stay in Niagara Falls usually once a week at hotels year round just to get away. We just Live in Hamilton I have never stayed here before, just because I never really looked into it. But last week I called around and pool was open so we came here for 4 nights . Was very very pleased with decission,super awsome staff and manager even guy who was looking after pool which we lived in our stay was awsome. Housekeepers nice.They opened restaurant for take out with smaller menu we have not tried before either. We ordered one of everything food was really good so we will definitely now frequent when they reopen. Came back yest and same great accommodating staff. Got an awsome room for great price due to everything. Had a free room voucher and let me stay in same room. That was awsome of them. My husband works out here right now his job is necessity so as long as they stay open and we are corona free we may come weekly. And the day pool and hot tubs open back we will be here and stay for awhile. I am glad we got to see different room types during our stay as well so we can decide in future what we feel like I had courtyard room 204 and 104 both awsome to walk out for families. And whirpool room also awsome separate shower for husband while I soak.
If have any dought about booking here don't. They have awsome facilities awsome staff and food from Restaurant.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from paulcV6730FD, Manager at Best Western Plus Cairn Croft Hotel
Responded Apr 2, 2020
Hello, Thank you so much for sharing your review and for staying with us. Our hotel has a lot to offer and we have many different room types suited to each guests needs, I am glad that you enjoyed each of them during your stay. It was our pleasure to be your host, we look forward to seeing you again soon! Best, Myriah C
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ama916 wrote a review Nov 2020
Oakville, Ontario3 contributions2 helpful votes
5.0 of 5 bubbles
We stayed at this hotel for 1 night for a quick get away to Niagara Falls. Our entire experience was excellent! From check-in to the room, using the pool, the restaurant and then the surprise of getting complimentary full hot breakfast vouchers was the icing on the cake. We will definitely be coming back here again.
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Review collected in partnership with Best Western
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah P asked a question Jul 2022
11 contributions1 helpful vote
How much is parking? Is there free breakfast?
Answer from STEPHANIE K
Stratford, Canada1 contribution
I believe there is a fee for parking, however No Frills is right next to Cairn Croft, I don't know how strict they are with parking in that lot. As well, McDonalds is located directly on the other side where you may or may not be able to purchase breakfast some what more affordable.
sweetz_12 asked a question Dec 2020
Oshawa, Canada
Is the pool and waterpark open with COVID
Answer from SaoMai20
Toronto, Canada1 contribution
It was open when we were there first week of November. However you had to book the time when you want to use the pool. They asked you at check in.
Andre C wrote a tip Feb 2024
4 contributions
3.0 of 5 bubbles
"The pool gets pretty busy and the floors could be a bit dirty."
Read full review
rubiocanada wrote a tip Dec 2023
Ontario, Canada227 contributions153 helpful votes
4.0 of 5 bubbles
"Have the marketing destination fee removed from your bill. This is not a mandatory tax."
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Della L wrote a tip Oct 2023
Circleville, Ohio2 contributions
4.0 of 5 bubbles
"Get there early for a good parking spot"
Read full review
Wilma T wrote a tip May 2023
London, Canada3 contributions
4.0 of 5 bubbles
"Definitely try the on-site restaurant, it’s awesome! The servers are so personable and the front desk especially Erin really go out of thei"
Read full review
Nicole The Prof Mom Project wrote a tip May 2023
Toronto, Canada56 contributions37 helpful votes
3.0 of 5 bubbles
"ask for a room that’s not on the first floor"
Read full review
Not the right property for you?
There are more places to choose from in the Niagara Falls area.
PRICE RANGE
C$154 - C$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western niagara falls, niagara falls best western
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
167
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Cairn Croft Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Cairn Croft Hotel
Which popular attractions are close to Best Western Plus Cairn Croft Hotel?
Nearby attractions include Lundy's Lane Battlefield (0.5 km), Battle Ground Hotel Museum (0.4 km), and Drummond Hill Presbyterian Church (0.4 km).
What are some of the property amenities at Best Western Plus Cairn Croft Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Cairn Croft Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Cairn Croft Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Best Western Plus Cairn Croft Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Plus Cairn Croft Hotel?
Conveniently located restaurants include Doc Magilligan's Irish Pub & Restaurant, Red Lobster, and Blind Pig Niagara.
Are there opportunities to exercise at Best Western Plus Cairn Croft Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Cairn Croft Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Cairn Croft Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Cairn Croft Hotel?
Many travellers enjoy visiting Lundy's Lane Battlefield (0.5 km), Chippawa Battlefield Park (7.5 km), and Toronto Power Generating Station (2.9 km).
Is Best Western Plus Cairn Croft Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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