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Holiday Inn Niagara Falls - By The Falls

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Holiday Inn Niagara Falls - By The Falls
Holiday Inn Niagara Falls - By The Falls
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859 Reviews from our TripAdvisor Community

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Showing 787: English reviews
London, Canada
Reviewed 2 days ago NEW

This hotel was clean and a very comfortable hotel and right now is undergoing renovations. We were on the 5th floor so the noise of the renovations didn't really bother us but I am looking forward to next year's stay. This year was the first year in the 8 years we have been going that their Christmas decorations were still...

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Thank Lynda C
Oshawa, Canada
Reviewed 1 week ago

We were going to a concert at the Avalon Ballroom Theatre, and maybe a little gambling at the casino, and wanted a place for an overnight stay. Thought about the Hilton, but found it way too expensive for just a place to sleep for one night, so we booked the Holiday Inn By The Falls. Great choice!! The reception staff...

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Thank CubasCallingMe
Oakville, Canada
Reviewed 2 weeks ago

Booked last minute and ended up being very pleasantly surprised. Free parking, very clean, fantastic location (across street from casino), very comfortable mattresses and pillows, flat screen TV. Would have been a good deal if I had to pay more.

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Thank GrahamKerr_12
ny
Reviewed 3 weeks ago

Overall a great location, rooms are spacious, but no mini fridge or a safe. Travelers would have to carry their valuables with them. The cleaning crew in the 6th floor , specially Eva , are amazingly friendly and attentive. Nice size indoor pool and a sauna. Close to the Falls and all attractions and restaurants. would definitely stay here again

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Thank NyStar
AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your comments we are so glad you enjoyed your stay with us. Eva especially will be happy to read your review. Mini Fridges are coming and safes are available behind the front desk. We look forward to seeing you again.

Reviewed 3 weeks ago via mobile

Spent the night at the Holiday Inn by the falls with friends and had a great stay along with amazing service. Free parking with fast check in/check out. Didn't feel well in the AM and they extended my check out without a fee. Close to all attractions; 10 minute walk to everything.

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Thank Taylor R
Reviewed 19 December 2016 via mobile

Stayed here while on Christmas vacation visited family. Loved the location had a great stay. Love that it close to falls and close to casino. Also parking was free with your stay. Would stay here again.

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Thank Doris R
Mississauga, Ontario
Reviewed 16 December 2016

With my wife and 15 month old baby, we had an excellent stay. Enjoyed the staff who were all very pleasant and accommodating. Breakfast and dinner at Coco's was more than adequate and the staff were great. This may sound weird but I really liked the decor in the hallways from the brick walls to the carpet. Very attractive. Room...

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Thank skyservice
Thornhill, Canada
Reviewed 11 December 2016

My wife and I stayed two nights here. Friendly staff and spacious rooms hilite the stay. Hotel features indoor and outdoor pool, hot tub and sauna. Coco's restaurant and bar is attached to it. Easy to get to with easy access to the Falls. We left the car in the lot and bought public transpotation passes (WeGo) right from the...

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Thank Neal W
Vaughan, Ontario, Canada
Reviewed 11 December 2016

My husband and I recently stayed at the Holiday Inn Niagara Falls - By The Falls. The location was excellent as it was right near everything. It was right across the street from the casino and there were many places to eat nearby. The hotel had a really nice pool inside and during the summer months there is also one...

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Thank Debbie K
Toronto, Canada
Reviewed 7 December 2016

My son and I stayed one night. We chose it because it's close to the falls - really close - and we are points collectors with IHG Rewards. Also close to the casino, the Skylon Tower and a Starbucks. Positives: The beds were actually very good, and the room had a really great bathroom. Parking included in room rate. Negatives:...

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1Thank Cathy W
AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for taking the time to review our hotel. We apologize that the meals were not up to your expectations. We will review your comments with our staff and work on the areas that need improvement. We appreciate your comments so that we can serve you better in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn by the Falls. The perfect location to see it all. We are as "close as it gets" to the mighty "FALLS", only one block. The new Fallsview Casino is located directly across the street, the Imax Theatre is behind us, the Skylon Tower is beside us and many sites and attractions are within walking distance. Parking is absolutely free to our guests. Our hotel features spacious guest room with private balconies. We are one of the few hotels with BOTH an indoor pool and outdoor pool. Relax in our whirlpool or sauna. Coco's Terrace Steakhouse and Pizza Bar are located just off our lobby. Steaks cooked to perfection on our wood fired or gas grill. We are famous in Niagara Falls for our Wood Fired Pizza Oven and gourmet pizza's. On our terrace we feature local entertainment nightly. Our location is the centre of all the action. ... more   less 

Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $95 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Niagara Falls - By The Falls 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls - By The Falls Ontario
Hotel Style:
#23 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Niagara Falls - By The Falls staff and other travellers.
17 questions
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Toronto, Ontario, Canada
over a year ago

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Questions? Get answers from Holiday Inn Niagara Falls - By The Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that is away from the elevator & parking lot as you can hear the elevator noise and people talking out in the parking lot.”
 of 5 bubbles dolphingirl240, 11 Dec 2016 | Read review
“Definitely check out the packages. More than two per room, ask about add-ons.”
 of 5 bubbles JaneA427, 3 Nov 2016 | Read review
“Ask for a room with a balcony so you can enjoy the evening sky”
 of 5 bubbles luddyl, 17 Oct 2016 | Read review
“Do not book with this hotel, they will take your money if you have to cancel!”
 of 5 bubbles K3979CAmichellem, 17 Oct 2016 | Read review
“Top floor (6th), king bed was great for us.”
 of 5 bubbles sharronw339, 5 Oct 2016 | Read review
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