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Sheraton on the Falls

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Sheraton on the Falls
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6,355 Reviews from our TripAdvisor Community

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Showing 5,750: English reviews
Waterloo
Reviewed yesterday NEW

We stayed at the Sheraton on the Falls and were checked in by Katie, who upgraded our room to a Fallsview room at no charge. Wow! We had a package deal that gave us a free bottle of wine that my wife enjoyed and said was excellent(white) and we got many coupons. We went to Casino Niagara and played the...

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Helpful?
1Thank Perry K
North Huntingdon, Pennsylvania
Reviewed yesterday NEW

My fiancée and I loved the stay at the Sheraton. From the moment we walked into the hotel until the moment we walked out it was an excellent experience. I personally was lost and accidentally parked in the valet section. The gentleman helped me check in and guided me to the correct spot and that was extremely appreciated. I received...

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Thank taylortrump1097
Reviewed yesterday NEWvia mobile

What an awesome time we had the hotel staff was on their game from check in to check out the room was spotless the view priceless the food at the restaurant out of this world . The waterpark was really cool a lot of fun for my daughter she had a blast and didn't want to leave and to be...

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Thank John M
Guelph, Canada
Reviewed yesterday NEW

Just a one night stay at the Sheraton. We had a room on the 18th floor with a fireplace, one person Jacuzzi, an awesome view of both falls (if it hadn't had been so foggy, and a king bed. Pretty pricey and they get you with resort fees and other taxes on taxes but with a little research you are...

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Thank MBDoyle
East Aurora, New York
Reviewed yesterday NEW

Staff when checking went out of their way to make sure are stay was very nice.When I told women at check in desk I would love a city view room she said let me check she said there was one on twenty floor so she moved us from floor 3 to floor 20. Room was perfect wish I would have...

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Thank Bob M
Ontario, Canada
Reviewed yesterday NEW

Had a confirmed booking through Air Miles Travel. When I arrived at the Hotel they told me that the booking is not valid. They gave me the option to pay for a walk on reservation with highly inflated prices. Will not consider this place again!

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Helpful?
Thank rainerfuerst
rye, ny
Reviewed 2 days ago NEW

We did not stay at this hotel, but visited the spa for a couples treatment and had an amazing experience. The view is stunning as you wait for your treatments. The couples room was warm and inviting, and the massages lovely. The highlight of the experience though was the couples bath. The oversized tub is directly overlooking the falls, where...

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Thank alexandrasmom
Toronto, Canada
Reviewed 2 days ago NEW

First off this is a modern clean hotel with nice size clean rooms. The bed linens are excellent although I found the beds soft compared to what I have at home. What bothered me the continuous chargeable items; $30 per night for parking , 10 minutes away, in a parking lot that seems to be continually 95% full. $15 for...

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Thank Dany L
Guelph, Canada
Reviewed 2 days ago NEW

Our package included a room with a fireplace, one person jacquzzi and a breath taking view of both falls!!! So close you can hear the rumble of the falls, a great way to fall asleep. The New Years Gala, was not quite as expected. Service was poor. Except the amazing Chef you cooked my husband a beautiful steak, after being...

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Thank KreatKismet
Reviewed 3 days ago NEWvia mobile

Super small room for $150, mid January Bathroom was so narrow I had to PRESS UP AGAINST the counter to get into the shower stall A shower stall in a $150 hotel room Wow I know it's not reasonable to get the most luxurious room for that price but staying at the Hilton up the road for the same price...

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Helpful?
Thank Faisal L

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $140 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Niagara Falls, Ontario
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
82 questions
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Questions? Get answers from Sheraton on the Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Falls view room was excellent we could see both Falls, close to US border, can walk to the Water park & Casino Niagara in doors.”
 of 5 bubbles Helpful121, 23 Jan 2017 | Read review
“Falls view and higher floors are good but avoid the 14th where the pool is”
 of 5 bubbles MBDoyle, 23 Jan 2017 | Read review
“ask for high floor”
 of 5 bubbles bobmK6583IJ, 23 Jan 2017 | Read review
“prepare yourself for endless upgrades”
 of 5 bubbles rainerfuerst, 23 Jan 2017 | Read review
“Ask for the room with full floor to ceiling view of BOTH falls...it exsists!!!”
 of 5 bubbles KreatKismet, 22 Jan 2017 | Read review
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