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Sheraton on the Falls Hotel

5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5382)
Room & Suite (2544)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton on the Falls Hotel
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#12 of 125 hotels in Niagara Falls
Travellers' Choice
GreenLeaders GreenPartner
The AAA/CAA 4-Diamond Sheraton on the Falls Hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Ontario, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton on the Falls Hotel is also home to outstanding guest services & amenities which include two fallsview dining experiences; Massimo's Italian Fallsview Restaurant and the Fallsview Buffet. In addition, the hotel offers the #1 Spa in Ontario Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. The Hotel also now features a Free Casino Shuttle between Casino Niagara and Fallsview Casino Resort from 5pm-2am daily, Guests are required to show their Hotel Room Key Card or Casino Players Advantage Member Card.
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Room & Suite (2,544)2,544
Full view
Property amenities
Valet parking
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids pool
Taxi service
Paid private parking on-site
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Flatscreen TV
On-demand films
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Park View
Great View
Languages Spoken
Hotel links
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9,055Reviews202Q+A100Room tips
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Popular mentions
saikoxpooh wrote a review Yesterday
Los Angeles, California61 contributions15 helpful votes
We were looking for a place with a great view of the fireworks at night since our kid's bed time was earlier than the fireworks. Thankfully we had an amazing view of the falls and the fireworks so the adults were able to enjoy it while the kid slept. We had a glass of wine and gazed out the window. It was raining/cold so it was even more perfect that we were cozy in our room. Getting here was a bit of a confusing maze. My husband mistakenly crossed the border again! Be careful and make sure you have your ID/passport at all times. The hotel was walking distance to the tour the next day. Overall very convenient. The "when did you travel" goes back only so far. I actually went in the summer of 2019!
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Date of stay: April 2020
Jackie J wrote a review Feb. 2021
1 contribution1 helpful vote
We needed to go to Niagara Falls for work. Always loved this hotel. The stay was safe and relaxed. Staff polite and made us feel welcome. Would definitely go back for a staycation. Cannot wait for everything to be open again. Stay safe amd remember to social distance.
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Date of stay: February 2021Trip type: Travelled on business
1 Helpful vote
John P wrote a review Feb. 2021
12 contributions1 helpful vote
I often stay in this excellent hotel as I have business clients in the Niagara Falls area. The staff are attentive, friendly but professional and the service I would rate as excellent. The main receptiopn area has been fully refurbished and looks great. Rooms I have stayed in have good decor (the corner suites are superb) and are always clean. The beds are very comfy, I always get a good nights sleep. Breakfasts are amazing (halted because of Covid) and well worth the price. One negative, the room key system is old, I've been locked out of my room because the key card did not work. Make sure you carry two with you. My favourite hotel in the Falls.
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Date of stay: January 2021
Trip type: Travelled on business
ZYALO1 wrote a review Jan. 2021
Mississauga, Canada16 contributions4 helpful votes
My wife and I stayed at the Sheraton in Novemeber for our birthdays. We were there for 4 nights. The check-out process was easy and we felt very safe and secure (all staff members were wearing face-masks, there were plexi around counters etc). We were able to upgrade from our initial room, to an executive suite. This definitely was a bonus since it was our first time staying at the hotel, let alone in an excutive suite. All-in-all, it was great stay in the hotel. Bed was comfy and the soaker tub was fabulous! We hope to stay in the Sheraton again when the lockdowns are lifted.
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Date of stay: November 2020
Sleep Quality
Jelena V wrote a review Jan. 2021
2 contributions1 helpful vote
Our first time staying at the Sheraton was a 10 out 10. Even in a pandemic the hotel looking over the falls was a perfect way to spend a weekend getaway/New Years Eve. From the cleanliness of the room to the bed, the view, the comfortable chair in the corner with the fireplace looking out to the falls, which I have to say was my favourite spot all weekend hahaha...to the beautiful bathroom with a relaxing jacuzzi tub with great water pressure....didnt want to ever get out of the tub or shower hahaha and great delicous food that was brought right to your door. Hotel service was great even through a pandemic you can still ask for things like more towels etc, by just a text and it comes right to your door within minutes. We have already booked our next stay for Valentine's weekend and cant wait!!!
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
US$95 - US$271 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Sheraton on the Falls Hotel
Which popular attractions are close to Sheraton on the Falls Hotel?
Nearby attractions include Bird Kingdom (0.4 km), Niagara SkyWheel (0.2 km), and Zombie Attack (0.3 km).
What are some of the property amenities at Sheraton on the Falls Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton on the Falls Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton on the Falls Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton on the Falls Hotel?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton on the Falls Hotel?
Conveniently located restaurants include Prime Steakhouse Niagara Falls, Massimo's Italian Fallsview Restaurant, and Weinkeller.
Are there opportunities to exercise at Sheraton on the Falls Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Sheraton on the Falls Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton on the Falls Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton on the Falls Hotel?
Many travellers enjoy visiting Queenston Heights Park (7.7 km), Lundy's Lane Battlefield (1.9 km), and Chippawa Battlefield Park (5.9 km).