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Sheraton on the Falls Hotel

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Traveller (4514)
Room & Suite (1979)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
GreenLeaders GreenPartner
The AAA/CAA 4-Diamond Sheraton on the Falls Hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Ontario, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton on the Falls Hotel is also home to outstanding guest services & amenities which include two fallsview dining experiences; Massimo's Italian Fallsview Restaurant and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Winter savings in Niagara
Hotel deals
8,240Reviews
4,716Photos
154Q+A
100Room tips
Traveller rating
  • 4,011
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  • 957
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  • 349
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Popular mentions
The only reason I'm giving this hotel that great of a rating is the location. It's in front of the falls, at the bottom of Clifton Hill and it has an attached arcade and Starbucks inside. However the room itself was outdated and dirty. The bathroom had cracked tiles and I was
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Great location, we had a fab room 17 floor, on the corner over looked the falls and the big wheel. Large comfy room, well appointed. The whole hotel was clean, staff friendly. It was noisy on the ground floor they are doing work on the elevators so cant be helped
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Booked this hotel for the weekend before March break for 2 nights. Bought the Waterpark package. Self-parking is $35 a day and is located behind the Crown Plaza. Valet is like 55$ a day I think. Got there around 1 pm. Check-in was done on my phone app, but the lineup was
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Response from TeamMarriott, Guest Services at Sheraton on the Falls Hotel
Responded 3 days ago
Dear greekmom99, We appreciate you choosing our hotel for your visit to Niagara Falls, and we are sorry you were disappointed in some aspects of your Spring Break Stay. Our focus is on the comfort and satisfaction of our guests, and we apologize for the problems that inconvenienced you. We hope you will give us another chance to provide you with a more enjoyable stay. Zach Guest Services
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It was great stay for us at the Sheraton on the falls this March break 2019. From check-in to check-out. The BonVoy line got us into our room in no time. Check in staff Pardipha provided us with a room upgrade and info regarding the Waterpark, thank you. Our room had a great
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We took our Grandson to this hotel because of the Indoor water park . From the time we arrived, despite it being Avery busy place we were very pleased. The receptionist, porter, valets, were all great. We were pleased with the water park. Additionally the rooms were very good,
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Response from TeamMarriott, Manager at Sheraton on the Falls Hotel
Responded 4 days ago
Dear loadie49, Thank you for being our guest at the Sheraton on the Falls Hotel. We are charmed to know you had an excellent stay and that our devoted team and comfortable accommodations along with the energizing views left a great impression. We appreciate the review and look forward to having you as our guest again. Zach Guest Services
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Photo provided by managementSheraton on the Falls Hotel
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123456396
Is the Club lounge open during the May long weekend?
Yes it is. Only close it when not busy or hotel is very quiet.
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Is it pet friendly?
Service animals only I believe.
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I was a single traveller,had no sofa in my room.
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i'm sorry i can't help in this. no idea
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Is the pool heated?
Pool indoor and outdoor pool is heated to 84F. Outdoor is seasonal.
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12345631
"Great view of the falls. The rooms were not noisy"
"Book somewhere else"
"Riverview rooms have beautiful views of the Falls"
"Falls view rooms are definately worth the cost."
"Get a room away from the elevator and conference rooms if you want peace & quiet"
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12345620
PRICE RANGE
US$103 - US$365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton on the falls hotel niagara fallssheraton hotel niagara fallssheraton fallssheraton niagara fallsniagara falls sheraton
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
669
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