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Sheraton on the Falls Hotel

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Traveller (4329)
Room & Suite (1955)
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Overview
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5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7 Canada See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Go to hotel website
Offers from Sheraton on the Falls Hotel
Special Offer: Fall In Love: Niagara
Hotel deals
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,017)
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7,286 results
Traveller rating
3,583
2,158
844
383
318
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LanguageEnglish
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3,583
2,158
844
383
318
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All reviews clifton hill hard rock cafe corner suite rainforest cafe great view resort fee small balcony starbucks coffee buffet restaurant indoor waterpark valet parking rainbow bridge water park self park floor to ceiling windows waterpark package city view
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1 - 5 of 7,286 reviews
Reviewed 2 days ago

We drove from Watkins Glen to here . First don’t forget that this is Canadian side of the falls and you need passports etc. Scenery along the way stunning. Hotel easy to find as its right on the front. Valet parking $55 . Check in...More

Thank busymumCheshire
Response from TeamMarriott, Manager at Sheraton on the Falls HotelResponded yesterday

Dear busymumCheshire, First and foremost, thank you for being our guest and for leaving an honest review. We were disheartened to read that you left us feeling disappointed; we hope you will accept our sincerest apologies for falling short of your expectations. Providing guests with...More

Hotel's Favourite
Reviewed August 23, 2018 via mobile

Stayed at the Sheraton from August 20-23. What an excellent hotel. Location is right at the heart of the falls. We got the 1 king bed looking right at the American Falls. Right from our window we got a perfect view of the falls. It...More

2  Thank David K
Response from TeamMarriott, Manager at Sheraton on the Falls HotelResponded August 24, 2018

Dear David K, Thanks so much for choosing to stay at the Sheraton on the Falls Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area, and connected to the largest indoor waterpark we offer something for everyone! We love...More

Reviewed 2 days ago

HORRIBLE SERVICE in particular room service. Ordered 2 peices of toast and pot of coffee and waited over an hour. Unacceptable and insane. Don't offer room service if you can't get it there within an hour. Hotel is too big, and nobody takes any ownership...More

Thank edithcowanu
Response from TeamMarriott, Manager at Sheraton on the Falls HotelResponded yesterday

Dear edithcowanu, Thank you for being our guest and for bringing this matter to our attention. We are so sorry for the long wait you experienced; this is absolutely not up to our usual standards, and we hope you will accept our apologies for this...More

Reviewed 3 days ago

We had a very nice view of the American Falls from our room, which also had a fireplace - nice touch. Check in for a large and busy hotel went reasonably well. The main downside is that parking is an extra $35 a night and,...More

Thank Tom P
Response from TeamMarriott, Guest Services at Sheraton on the Falls HotelResponded 2 days ago

Dear Tom P, Thank you for choosing our hotel and taking the time to provide feedback. While we were delighted to see you enjoyed many aspects of your stay with us, we are sorry that our parking fees came as a shock to you. We...More

Reviewed 4 days ago via mobile

With a Myriad of room classifications, we were upgraded for free but declined to pay for the really spectacular views over the falls. Rooms are well equipped and beds are comfortable and the ‘view of the air conditioning units ‘ was quite forgettable! Attention to...More

1  Thank AndyM4136
Response from TeamMarriott, Guest Services at Sheraton on the Falls HotelResponded 3 days ago

Dear AndyM4136, Thank you for choosing our hotel and taking the time to provide feedback. We were delighted to see you enjoyed many aspects of your visit! However, we are sorry for not providing you with the "wow" experience you deserved, and we apologize for...More

View more reviews
About
Description
The AAA/CAA 4-Diamond Sheraton on the Falls Hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Ontario, Canada. Located directly across from Niagara Falls and in the More heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton on the Falls Hotel is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Casino
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
669
Price range
US$107 - US$302 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton On The Falls Hotel Niagara Falls, Ontario
,
Sheraton Hotel Niagara Falls
,
Sheraton Falls
,
Sheraton Niagara Falls
,
Niagara Falls Sheraton
Location
Canada > Ontario > Niagara Falls
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
669
Price range
US$107 - US$302 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton On The Falls Hotel Niagara Falls, Ontario
,
Sheraton Hotel Niagara Falls
,
Sheraton Falls
,
Sheraton Niagara Falls
,
Niagara Falls Sheraton
Location
Canada > Ontario > Niagara Falls
Photos
Traveller (4,329)
Room & Suite (1,955)
Dining (119)
Pool & Beach (57)
Amenities (13)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
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Windows by Jamie Kennedy Fresh Grill & Wine Bar
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Nearby AttractionsSee all 285 nearby attractions
Niagara SkyWheel
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The Great Canadian Midway
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Fallsview Indoor Waterpark
1,998 reviews
.17 km away
Questions & Answers
Ask a question
christine h
October 7, 2018|
AnswerShow all 12 answers
Response from gctaylor9784 | Reviewed this property |
It is a short walk to the falls from the Hotel and when you get the adventure pass be sure to get the We-Go ride pass this solves your parking your vehicle and covers rides to all of the attractions as well as around the... More
0
Votes
marcneedle
October 3, 2018|
AnswerShow all 2 answers
Response from Jeff J | Reviewed this property |
Yes, you can have your choice of a voucher for the restaurant (and) ..you may eat at the club level buffet
1
Vote
Cindy C
October 2, 2018|
AnswerShow all 4 answers
Response from ikol_22 | Reviewed this property |
Not yet during my stay... Unfortunately. I asked and they said that leaf change around 2 week of October
0
Votes
Room Tips
"Go and stay in Niagara on the lake"
busymumCheshire
2 days ago
Read review
"Don't stay here"
edithcowanu
2 days ago
Read review
"Falls view room essential"
389elizabeth
4 days ago
Read review
"We stayed on the 16th floor. Great views."
Louiedafly
5 days ago
Read review
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