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Sheraton on the Falls

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6,247 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton on the Falls
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Showing 5,651: English reviews
Toronto, Canada
Reviewed 2 weeks ago

My wife and I went for a one night get-a-way and book at the Sheraton on the Falls. I did call in to inquire and we decided to book the Deluxe Fallsview suite with JACUZZI. This was our only problem. It is with the description. The room was very nice, the view was great, but I assure you, the term...

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Thank CdnMoose99
Darwin, Australia
Reviewed 2 weeks ago

We booked this property as a recovery destination after running the New York marathon. Four of us booked massages on the day of check in. Our rooms were fine, spacious and clean. The issue we had with the hotel was at the spa. I arrived for my treatment and was told that unless my husband wanted a male masseuse, we...

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1Thank BubbleGirl13
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Hotel is well located and In walking distance to pretty much everything. Nice breakfast buffet and clean rooms. Beds are not that great but decent. Swimming pool is also very handy to have on site. I would stay here again.

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Thank Skye_angmo
Windsor, Canada
Reviewed 2 weeks ago

Was in town for business and wanted to stay at another hotel on the night leading into my conference - and I couldn't beat the thought of the view from the Sheraton. Checkin - was okay. A Little complicated with the packed lobby but I was checking in on a busy Friday. They didn't seem to have a ton of...

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Thank Jason T
Reviewed 2 weeks ago via mobile

Enjoyed our stay in the hotel to the fullest. Great view... great breakfast... great location... it was a step out to Clifton hill sorrounded by all the fun places in Niagara Falls. The view of the fall was so breathtaking from our room.

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Thank Atefeh1348
Clanfield, United Kingdom
Reviewed 2 weeks ago

You will stay here for the view (ensuring you get one on the Falls side of the hotel). Rooms themselves are OK (but without safes!) and include - bizarrely for us - a fireplace. The Falls are only a 2 minute walk from the hotel so you really cant get any more central

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Thank Andy S
Reviewed 2 weeks ago via mobile

Amazing amazing amazing!!! The rooms are pretty standard but what makes up for the wow factor is the staff. The valets, bellhops, and concierge staff were just incredible. They went out of their way to make a stressful day easy for me. When I forgot things in my car, they got it with no complaints. Yes, it's called doing their...

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Thank Linda E
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Linda E, Thank you for taking the time to share your experience of your stay at the Sheraton on the Falls. We always love hearing when are amazing team of staff were able to completely make your stay something special! Guest satisfaction is our number one priority so all of our staff members strive to create a lasting impression...

Drumnadrochit, United Kingdom
Reviewed 2 weeks ago

Had lunch in the restaurant here whilst visiting Niagara Falls. The buffet lunch was excellent with plenty of choice, both hot and cold. Good honest food with helpful staff. To top it all the views were brilliant making another happy memory to look back on. (NB this is a late post due to technical hitch!)

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Thank ABC123Wakefield
Sydney, Australia
Reviewed 2 weeks ago via mobile

The hotel is very popular and well located if you have children or like the fun park attractions that are located directly behind the hotel. I booked it for the view of the Falls and it didn't disappoint. A bonus was the ability to open the glass door onto a very small balcony to hear and see the Falls. If...

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Thank Robyn C
Reviewed 2 weeks ago

Flew up from New York for a couple of days stay here and we were greeted by a lovely receptionist who checked us in & was very sympathetic to our tale of woe from the flight from hell ! The hotel is clean,very bright lots of natural daylight in the rooms plus they are huge! Great bathroom facilities, Starbucks coffee...

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Thank Ronniegirlie

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $133 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Priceline, Travelocity, Odigeo, Starwood and Jetsetter so you can book your Sheraton on the Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Niagara Falls, Ontario
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#3 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
78 questions
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Questions? Get answers from Sheraton on the Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a falls view”
 of 5 bubbles Uli2013, 3 Dec 2016 | Read review
“Book a 'fallsview' room. It's worth the extra money.”
 of 5 bubbles andy139, 29 Nov 2016 | Read review
“I wouldn't worry about the view from your room, unless you plan on spending a lot of time there - we didn't!”
 of 5 bubbles jusmy2centz, 28 Nov 2016 | Read review
“If you wish to pay a suplement you can have a Falls view room,but not neccesary”
 of 5 bubbles gburfield2016, 28 Nov 2016 | Read review
“If your going out of season book a basic room then ask the cost of an upgrade on arrival”
 of 5 bubbles Jifta, 27 Nov 2016 | Read review
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