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Sheraton on the Falls

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Sheraton on the Falls
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6,408 Reviews from our TripAdvisor Community

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Showing 5,801: English reviews
Montreal, Canada
Reviewed 3 June 2014

I will definitely stay in the same hotel if I go back to Niagara Falls. All the other hotels are somewhat removed from the waterfront but this one sits right on the edge and has an unobstructed view. Pros: - view - location (in-door access to arcade, waterpark, Rainforest Cafe; everything else is whithin walking distance) - surprisingly good value...

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1Thank Axel108
Accord, New York
Reviewed 3 June 2014

The hotel accommodations were excellent. The hotel was close to many attractions. Staff was wonderful and solved issues quickly and efficiently. The area around the hotel was beautiful and well kept. I will definitely use this hotel again and recommend to family and friends.

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Thank raejar73
Norfolk, United Kingdom
Reviewed 3 June 2014

We travelled here a while ago. Food in restaurant was excellent with a fantastic view of the falls. The room was good and clean and had a really lovely jacuzzi bath. We took a helicopter tour of the falls as well as the 'maid in the mist' tour by boat. We enjoyed both, the flight over the falls being especially...

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Thank Deb A
North Finchley, London
Reviewed 3 June 2014

If you are looking for a busy hotel with lots to do then this is for you. In the heart of the commercial tourist area there is lots to do especially if you have a young family. However my wife and I would have preferred more of a tranquil stay and location such as Niagra on the lake. When we...

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Thank PG123_13
Regina, Canada
Reviewed 3 June 2014

I stayed for 7nights and the overall experience was excellent. The room had a breathtaking view of the Falls and was gorgeous. Great service, great restaurants, and the best location possible. I highly recommend this hotel.

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Thank AngeY0204
Rochester, New York
Reviewed 3 June 2014

Our stay at the Sheraton on the Falls was absolutely wonderful. We were treated like honored guests by everyone, from the check-in desk to the women who cleaned the rooms. It was a fantastic experience for all of us, and left a positive impression on my kids. We'll definitely be back to stay at this hotel again.

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Thank Jewels6399
Menangle, New South Wales, Australia
Reviewed 2 June 2014

Wow first thing you have to book a Falls View Room- it's only a small price extra and WELL WORTH IT! Buffet breakfast is also good! Comfy beds and quiet rooms- we were in 1572. Love the little door opening onto a verandah railing- lovely fresh air and great for photos!!! Fireworks over the falls are a regular event- you...

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1Thank Michelle C
Saint Augustine, Florida
Reviewed 2 June 2014

Okay, this hotel has a fabulous view of the Falls but that is where fabulous stops. The check in process was focused on giving us a "better" room for, of course, more money. We bit - it wasn't a better room, just more money. We purchased the couples package has it had discount coupons for the restaurants overlooking the Falls....

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2Thank smg_11
Indianapolis, Indiana
Reviewed 2 June 2014

This hotel is situated directly across from the American Falls. My husband and I stayed in a Falls View suite, room 1973, for our anniversary and enjoyed breathtaking panoramic views of the falls from all rooms, even the bathroom. Perfect for relaxing and watching the boats cruise back and forth to the falls. You can open the glass doors, listen...

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Thank scTraveler7
Hackensack, New Jersey
Reviewed 2 June 2014

This is a hotel that really believes the customer is the most important part of their business, and that's how all their personnel behave . A very refreshing environment to be in. No question the Falls View dining room is the place for all meals, breakfast, lunch and dinner. An extraordinary buffet is presented for each meal which is second...

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Thank Michael M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $138 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Niagara Falls, Ontario
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the starwood preferred guest program for benefits”
 of 5 bubbles MisterMarks, 19 Feb 2017 | Read review
“Insist on a FULL falls view when booking”
 of 5 bubbles MickC755, 19 Feb 2017 | Read review
“The higher, at the front the better to view the falls.”
  • Room with fireplace & sofa on 2nd floor
 of 5 bubbles 62MQ, 19 Feb 2017 | Read review
“Ask for an upgrade on arrival if you havn't got a falls view”
 of 5 bubbles faythompson, 19 Feb 2017 | Read review
“Ask for a room at the front of the hotel as these overlook the falls.”
 of 5 bubbles 603janinef, 18 Feb 2017 | Read review
5 of 5