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Sheraton on the Falls

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Traveller (3911)
Room & Suite (1834)
Dining (120)
Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“clifton hill”(748 reviews)
“hard rock cafe”(189 reviews)
“corner suite”(182 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,513)
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Traveller rating
3,367
2,041
780
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288
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3,367
2,041
780
355
288
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2,991 - 2,995 of 6,831 reviews
Reviewed 11 March 2015

The staff at this hotel were very welcoming and helpful. Facilities were clean but basic. The swimming people was nothing to write home about; no sauna or whirlpool. We got this hotel as part of a 4-star bid on Priceline so were disappointed that there...More

1  Thank Ndoy
Reviewed 11 March 2015

Stayed at the hotel (at a discounted price so no view) on a week night for a quick trip to Niagara. Two negatives were that we had to wait for our rooms to be cleaned when we got there and the heating was very high.This...More

Thank foodenator88
Response from GuestExperience1330, Guest Relations Manager at Sheraton on the FallsResponded 23 March 2015

Hello foodenator88 Thank you for the great review of our hotel! I apologize for the heat in the room next time do not hesitate to contact our guest services department and we would be more than happy in assisting you fixing the issue or finding...More

Reviewed 10 March 2015

Honestly a great visit. Their front of house staff is amazing... Upgraded us when asked and were so pleasant, concierge bent over backwards to help me with the business centre, housekeeping staff so friendly and helpful, the bar staff very friendly and let me watch...More

Thank jennlb
Reviewed 10 March 2015

If you are looking for a great hotel, located in the heart of Niagara Falls and close to all the attractions, then this is your hotel!, The staff at the Sheraton are welcoming and very accomadating. The view of the Falls is breathtaking and you...More

1  Thank Mschuetz
Reviewed 10 March 2015 via mobile

Our 2 night stay exceeded my expectations. The staff were friendly and accommodating at the hotel. The room was clean and inviting. I will definitely stay at the Sheraton on the Falls again and recommend this hotel to anyone looking to be in the centre...More

1  Thank 1974traveller
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Best Value Properties in Niagara Falls, Canada
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$119 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (3911)
Room & Suite (1834)
Dining (120)
Pool & Beach (52)
Amenities (13)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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TeamLees
18 April 2018|
AnswerShow all 2 answers
Response from fiona s | Reviewed this property |
I am sorry we did not use the club room at this hotel. Fiona Smith
0
Votes
Kenneth C
11 April 2018|
AnswerShow all 3 answers
Response from Linda M | Reviewed this property |
All rooms are non-smoking. I don't believe that you will find a smoking anywhere in Ontario anymore.
1
Vote
quadirah45
21 March 2018|
AnswerShow all 4 answers
Response from Thea O | Reviewed this property |
on deluxe you can see both water falls
0
Votes
Room Tips
"Fallsview rooms are worth the extra cost."
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"Mine was listed a "partial view" but it was still gorgeous and cozy, in it's own corner of the..."
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"Room with a view"
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"The higher floors have the best views both sides of the hotel you dont get the noise from the falls on the..."
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