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The staff at this hotel were very welcoming and helpful. Facilities were clean but basic. The swimming people was nothing to write home about; no sauna or whirlpool. We got this hotel as part of a 4-star bid on Priceline so were disappointed that there...More
Stayed at the hotel (at a discounted price so no view) on a week night for a quick trip to Niagara.
Two negatives were that we had to wait for our rooms to be cleaned when we got there and the heating was very high.This...More
Response from GuestExperience1330, Guest Relations Manager at Sheraton on the FallsResponded 23 March 2015
Thank you for the great review of our hotel! I apologize for the heat in the room next time do not hesitate to contact our guest services department and we would be more than happy in assisting you fixing the issue or finding...More
Honestly a great visit. Their front of house staff is amazing... Upgraded us when asked and were so pleasant, concierge bent over backwards to help me with the business centre, housekeeping staff so friendly and helpful, the bar staff very friendly and let me watch...More
If you are looking for a great hotel, located in the heart of Niagara Falls and close to all the attractions, then this is your hotel!, The staff at the Sheraton are welcoming and very accomadating. The view of the Falls is breathtaking and you...More
Our 2 night stay exceeded my expectations. The staff were friendly and accommodating at the hotel. The room was clean and inviting. I will definitely stay at the Sheraton on the Falls again and recommend this hotel to anyone looking to be in the centre...More