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All reviews east side marios ruth chris city view self parking indoor walkway fun zone covered walkway ihop restaurant casino parking through groupon players card clifton hill corner room higher floor per day free parking jacuzzi tub
Very nice hotel! Check in was great, room was great. Parking is an issue, I recommend parking at the casino which is almost the same distance as their parking lot, but at least $20 less!
Don’t eat at Ruth’s Chris or IHOP in this hotel...both...More
Get a “falls view” room. That really is the best thing about this hotel. The corridors and rooms are in need of a facelift. They are shades of brown and look quite dowdy. Our air con had a mind of its own and would not...More
Date of stay: October 2018
Thank Peter F
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 1 week ago
Dear Peter F,
Thank you for taking the time to provide your honest feedback regarding your past stay with us.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More
easy to find, excellent service, clean rooms, was a nice gift to my mom for Christmas/Birthday. Nice shops, restaurants, Casino, we got a package deal that included dinner and breakfast. Was a very fun mother and daughter 2 night stay
Our room was large with two queen beds, large tv but very weird shower head!!
We choose 18th floor for the view of the falls. It was amazing day or night. They have a shuttle to take you to other places free but we tipped...More
Four Points by Sheraton Niagara Falls Fallsview is a 4 Diamond AAA approved property located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the …MoreFallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Christine L | Reviewed this property |
This is a very old and outdated hotel. Just another disappointing that they don't care about customer's satisfaction. They said that they would write to me regarding the parking lot stolen, which they never did. I doubt the... More
This is a very old and outdated hotel. Just another disappointing that they don't care about customer's satisfaction. They said that they would write to me regarding the parking lot stolen, which they never did. I doubt the front desk will accommodate your tea light candle request. Will not stay in this hotel again.
Response from unclestones | Reviewed this property |
I have no idea but think not. Many of the guests while checking in were given vouchers for the IHOP located in the complex. Found out later they were included with their package when booked thru other travel sites.