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I booked through a booking club and had the receipt which said all taxes were included, etc. but the hotel tried to charge me near $100.00 more on my three day stay of $926.00. when I was booking out. I had to argue and be...More
Management response:Responded yesterday
Thank you for your review of your past stay with us. We always appreciate hearing from our guests – including places of improvement. We always aim to ensure every guest leaves our property feeling 100% satisfied with the service they received. Your feedback...More
My husband wanted a quick getaway to niagra falls, which is his favorite place! A huge thanks to Nick at the front desk for upgrading us to a falls view, we lived that extra touch!
Our 2nd day we napped in the afternoon and during...More
Thank amy m
Management response:Responded 2 July 2017
Dear amy m,
We are so happy to hear that Nick was able to upgrade your room, what a nice surprise!
Thank you for taking the time to share your wonderful experience with us.
We look forward to your next vist!
Have a great day!
My husband and I stay at Four points Sheraton several times a year..
We had a booking today for 1 night a package with a 72 hour cancellation policy.
We had been in Niagara for the weekend staying with friends. Unfortunately this morning my husband...More
We Stayed one night in a Falls view room. The so called falls view is only river view because even our room is on 12th floor, we can't see the falls. It was all blocked by trees. I don't mind this is an old hotel,...More
Management response:Responded 2 days ago
We appreciate you taking the time to share your experience with us and other travellers. I apologize that the hotel did not meet your expectations. I will share your feedback with our team in the hopes of making necessary improvements.
I assure you...More
Hotel was okay. The guys at valet parking were amazing as were the people at the desk, but booking agents were dreadful. Was calling the hotel, but got central booking and they pushed so hard they booked the room before I even said okay. $198...More
Management response:Responded 2 days ago
We appreciate your review from your recent stay. We apologize that you did not experience the personalized service we aim to provide to our many guests - starting with the booking process.
We do tell our guests to book directly with us to...More
US$87 - US$317 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Casino Hotel in Niagara Falls
Non-Smoking Rooms ,
Number of rooms
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Also Known As
4 Points By Sheraton Niagara Falls Fallsview ,
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls ,
Fallsview Plaza Niagara Falls ,
Hotel Fallsview Plaza ,
Fallsview Plaza Hotel ,
Four Points By Sheraton Niagara Falls Fallsview Ontario
Response from Nikandrea F | Reviewed this property |
I would pay the extra for the view of the falls, it is nice to be able to see them from your room and up high, I think it's worth it! I would mention in your booking for a clear view as the fallsview hotel is in across the... More
I would pay the extra for the view of the falls, it is nice to be able to see them from your room and up high, I think it's worth it! I would mention in your booking for a clear view as the fallsview hotel is in across the street and you wouldn't want to pay significantly more for only a partial view