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We stayed at the Four Points while in Niagara to see a show. From the check in to the check out we were impressed. Check in was fast and we were allowed an early check in. Daria, was extremely pleasant and amazing to deal with....More
Arrived at 8pm on Friday. Used the Valet for parking. Valet is $35 CAD per night plus all taxes. Self park in their lot is $21 CAD plus taxes. Don't act surprised when you see this on your bill. Check in process took 5 minutes....More
Been to Niagara Falls many times and always had the falls view rooms. So, this time we decided to skip the view and try Four Points.
Price - totally reasonable
Hotel staff - friendly and helpful
Location - right opposite the Fallsview Casino and tons...More
This is the oldest of the Hotels in the "Fallsview Casino cluster", along with The Resort and The Hilton; and it shows.
We had no problem with the level of cleanliness, or with the friendliness of the staff that we interacted with, however, the furniture...More
Thank Peter K
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 2 weeks ago
Dear Peter K,
Thank you for your honest feedback with regards to your recent stay. Please accept my sincere apologies for the disappointment you've expressed and have used this as a teachable moment to ensure that the highest form of guest satisfaction is achieved. I...More
Stayed on a cold weekend in February, and besides going out to see the falls up close, we were able to stay inside to dinner, breakfast, the pool, the casino, the stores. It was a great location for hanging out.
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.