We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
It was a great getaway! Had an awesome short stay at this hotel . Staff are very friendly and courteous. Room was very clean and when we ask for an additional supply they were able to give right away. I highly recommend this place. If...More
Since we couldn’t get away for an actual week-long vacation, we opted for a one night getaway to Niagara, a destination we have always been fond of, no matter the time of year. We had never stayed at the Four Points by Sheraton, but found...More
Thank Dorothy F
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 4 weeks ago
Dear Dorothy F,
Thank you for choosing to stay with us on your recent visit and we truly appreciate your feedback. We sincerely apologize that we did not meet your expectations as well as ours. We hope we will be able to service you in...More
I come once a year for a hockey weekend with friends. Never disappointed. Elevators can be a little confusing (there are three and each go only to certain floors) but the rooms are clean and it's convenient (and all indoors) to the casino, with a...More
got there for two nights, very well connected to the city center and fairly nice walk distance to falls and attractions. hotel parking is a little far, you need to cross a main street and also not so cheap per day.
over all: suggested for...More
I rarely complain or even take the time to write a review. However, my stay at this place for one night was enough for me to do so. I will stick to the facts and not embellsih anytihng.
Took the kids to watch the LEAFS...More
1 Thank 98Maxima
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 19 March 2018
Thank you for your honest feedback regarding your recent stay. Please accept our sincere apologies for the disappointment you have expressed as this is not the level of service we promise to provide our valued guests. Please be assured that your frustrations will...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.