Courtyard by Marriott Niagara Falls
2,353 reviews
#15 of 124 Hotels in Niagara Falls
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Room & Suite (328)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 21-01-13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Niagara Falls
Updated 21-01-13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 124 hotels in Niagara Falls
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Chase your next adventure from Courtyard Niagara Falls, a perfect home base for your Ontario, Canada business and outdoor adventures. Seamlessly explore nature and city thrills with our hotel's close proximity to Scotiabank® Convention Centre, local casinos and the enchanting falls. After savouring our area's beauty, get a good night's slumber in our spacious rooms with thoughtful amenities such as flat-panel TVs and plush linens. Easily take care of work obligations with our ergonomic workstations and free high-speed Wi-Fi. Dine in casual style at The Keg Steakhouse & Bar offering mouthwatering dishes on-site. Looking to maintain your exercise goals during your trip? Get your blood pumping with a workout in our fully equipped fitness centre, then take a refreshing dip in our outdoor pool when the weather allows it. Infuse your travels with a splash of excitement when you book accommodations at Courtyard Niagara Falls, providing the ideal blend of style and substance you deserve.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Game room
Bowling offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Tennis court offsite
Kids pool
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Fireplace
Safe
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Italian
Location
Full view
96Great for walkers
Grade: 96 out of 100
68Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
2,353Reviews40Q+A100Room tips
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Popular mentions
I would like to start off by saying Ryan was amazing when we checked in at the Courtyard by Marriott. He went above and beyond our entire stay. Very friendly and welcoming. After the first night noticed the heat wasn't working. Went down to the front desk the next morning and was greeted by Ryan. We mentioned to him about the heat not working. He immediately sent maintenance up to get the problem resolved. The hotel was very clean and sanitized. We booked a king suite with jacuzzi and got upgraded to a Jr. Presidential suite with a fireplace. Was upgraded due to how quiet they were. I would also like to mention the rest of the front desk staff were also very friendly as well. Keep up the great work. Stay safe and healthy during these crazy times. Will definitely be back again soon.…
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Stayed on the Canadian side of the Falls this year - totally due to Covid for our anniversary. Hubby choose the Courtyard by Marriott Junior Presidential Suite as it offered the same amenities as our yearly anniversary spot across the Niagara River on the US side. The front desk person Dan was more than helpful and friendly. He is perfect for his position - or any other Client Services/Relations role. We took our own sanitizers and sprays for the room and did spray everything down. Took our own Air Fryer to cook meals (best idea I have had!) Cooked all our own meals in the room to minimize any contact. We asked for a microwave to be in the room prior to our arrival. With the mini fridge, air fryer and microwave along with the room supplied coffee maker we did not have to leave the room until check out! Front desk staff are attentive and responsive along with service staff. (Behind the scene staff never get the ratings but in this case I have to cheer out to the housekeeping! They rock!!) Our coffee maker did not work and within 5 minutes of calling the desk we had a new coffee maker at our room door - covid friendly delivery - social distance and masked delivery. Shower would not work at first - called the desk and found out it is because the hotel has such a low capacity the hot water takes a while and so does turning on the taps till water arrives. PRO'S: Dan at the front desk person - personality plus! Covid Protocol - Great. hand sanitizing stations located around the hotel and by elevators, must buzz in to front desk to get into the hotel upon arrival. Security & Safety - must use key card or call front desk to get into the hotel Room cleanliness is good. Décor should be updated. Con's: No late check out - given Covid reduction in bookings and even though we were told there were only 7 other rooms occupied in the hotel (10 floors approx. 30 rooms per floor - do the math) and we asked for a late check out we were denied. We were also told that rooms sit empty for 72 hours after each guest but when asking for late check out was told the room was booked - so if that was the case a late check out should have been accommodated. Let's do math - 7 Rooms all check out at 11am (with social distancing and allowing a 10 minute check out that is over 1 hour of check out time taking us to noon - that would also mean that 7 housekeeping staff cleaning simultaneously (which they can not as it would take over an hour to check out the 7 booked rooms) and then leaving the room empty for 72 hours. Not sure that was the case as we only saw the same housekeeping staff of 2 fpr the entire weekend. Room temperature way to hot! Even when furnace set at 16 degrees it was overly hot! I would have rated this a 4 star other than the following: 1. If there is only limited bookings (as mentioned only 7) why give a room that over looks the back parking lot??? Seriously- the back parking lot??? If bookings are down - give the best possible room with the best possible view! I would think that would go a long way in giving great reviews! 2. Late check out denial 3. Hair that was not ours in a shower that was supposed to be sanitized, cleaned and empty for 72 hours 4. If there are only 7 bookings and 10 floors - why did I run into more than 10 people in my hall on my floor? I had to wait as they did not wear mask in the public areas or social distance or allow me to pass by moving off to one side or back into their rooms while they got organized as they were a group in 2 rooms. Not the hotel fault for the lack of awareness on the guest fault - but seriously if there are only a few bookings why would you put groups on the same floor as others during a pandemic? 5. Heat or Air adjustment - not very user friendly. Will I be back - perhaps! Hubby liked it (so most likely until the border reopens - as he books the rooms). I do not personally think it was any different than the Ramada by Wyndham - but not sure about price differences. Rooms with spa tub are the same. Added bonus at Courtyard by Marriott a gas fireplace. Another added bonus with Courtyard by Marriott is hotel parking is less expensive. Added bonus at the Courtyard by Marriott is Dan at the front desk with personality!…
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Date of stay: December 2020
Rooms
Location
Service
Room Tip: Go with any room that ends in a 26 (ie: 626) or even numbers.
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Helpful
Response from Laura M, General Manager at Courtyard by Marriott Niagara Falls
Responded Dec. 15, 2020
Your feedback is greatly appreciated and has been shared with our Management Team, as the guest experience is our top priority.
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First time staying at this location. Pretty good so far. Thought we would check this place out as rates are so cheap because of the bs Covid. Super clean and really quiet. Most things are open on the hill but no crowds or lineups .
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: Big rooms for cheap crates
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Helpful
We really enjoyed our stay here, we felt very welcome and the front desk staff were very accommodating. Our room was clean, the bed was comfy (soft) and whenever we needed something the front desk was happy to help. Nice to have the keg right in the hotel as well. The hotel is very close to Clifton Hill and a short walk over to the falls...perfect location! Happy to see security cameras in the parking lot as well! Great hotel, great prices! Thank you!
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Helpful
One of the best option to stay in Niagara Falls for Marriott Bonvoy properties . $17 nightly parking is one of the cheapest option around - no valet service however. Pros: - Superb location - large parking area (shared with Keg and Starbucks) - one of the least expensive Starwood/Marriott property near the Clifton Hills area - almost always get the 1 level room upgrade as a lifetime gold elite Cons: - Old decor and furnishing - not a single Usb port in the room - old tv and programing (not reliable) - must request in room coffee (no coffee ready in the room)
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Date of stay: September 2020
Helpful
PRICE RANGE
US$94 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott niagara falls hotel niagara falls, courtyard niagara falls, marriott niagara falls, niagara falls marriott, niagara falls courtyard
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
258
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Niagara Falls
Which popular attractions are close to Courtyard by Marriott Niagara Falls?
Nearby attractions include Edward Stone's Mind Trix (0.3 km), Greg Frewin Theatre (0.3 km), and Queen Victoria Park (0.5 km).
What are some of the property amenities at Courtyard by Marriott Niagara Falls?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Niagara Falls?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Niagara Falls?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard by Marriott Niagara Falls?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Niagara Falls?
Conveniently located restaurants include AG Inspired Cuisine, Napoli Ristorante & Pizzeria, and Antica Pizzeria & Ristorante.
Are there opportunities to exercise at Courtyard by Marriott Niagara Falls?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Courtyard by Marriott Niagara Falls offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott Niagara Falls?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Courtyard by Marriott Niagara Falls?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.2 km), Chippawa Battlefield Park (6.2 km), and Carillon Bell Tower (0.8 km).