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Hilton Niagara Falls/Fallsview Hotel & Suites

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About

#69 of 113 hotels in Niagara Falls
Location
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Value
Daily Mandatory Charge includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breath-taking views over the Horseshoe and American falls. Just 90 minutes from downtown Toronto and Pearson International Airport (YYZ). Guest rooms provide spacious family accommodations sleeping up to six guests. Suites in the North Tower feature classic wooden fittings providing an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Located on the 33rd floor with spectacular views of Niagara Falls, The Watermark restaurant offers an international inspired menu. Relax with champagne and live music at Myst Lounge. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano's Macaroni Grill.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer
4.0
11,340 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hilton Niagara Falls/Fallsview Hotel & Suites boasts an enviable location that many guests praise for its convenience to nearby attractions, including the falls and local dining options. However, reviewers often express disappointment in the rooms, describing them as outdated with temperature control issues and in need of better maintenance. Cleanliness receives mixed reviews, with some areas well-kept, while others fall short. The hotel's value is frequently questioned due to high parking fees and unexpected costs. Although the staff is noted for being friendly, service can be inconsistent, and the atmosphere is generally considered to need a refresh. Amenities garner mixed feedback; guests appreciate the views, but not the extra charges.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Costandiiia wrote a review Feb 20
Toronto, Canada1 contribution
Stayed 2 nights in King size bed with whirlpool and falls view on the 47the floor. Would not stay at Hilton Fallsview again. Not worth at $300CAN per night plus $164 for parking and extra taxes at check out. The couch had permanent dirty residue on it, I found hair in the bed, the whirlpool had a poor repair job done to it, not to mention the dirt and hair that came out of the whirlpool jets. We were not out of our room by 10am the first night, so they did not come back to service the room. I had to call to get fresh towels brought to us. The second night when we got home, our cards didn't work to get into the room, so we had to go to the front desk to get new ones. The worst part is their hotel was sold out and the elevators were not working fast enough. We waited for just under 1 hour one of the days to get into an elevator to get out in the morning. I would not recommend this hotel to anyone.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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685alany wrote a review Jul 2022
Hanover, Pennsylvania47 contributions
Hotel's Favourite
Thhis was a great pick to celebrate our 56th Anniversary. the room was great and the view of the falls exceptional. The Watermark restaurant is Five Star. The service was great. Darren was our waiter. The food quality was great and the preparation perfect.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Rachel H wrote a review Feb 20
3 contributions
I would never stay here again. And here’s why you shouldn’t stay here either. We chose a family trip to Niagara Falls for Presidents’ Day…a federal holiday in the US/family day in Canada. The goal was to swim at the hotel and enjoy the view. I will say the view is perfect 🤩 but that’s about it. 1. The hotel is old and outdated. We stayed in a premium two bedroom suite. Our couch had a rip in it. The corners of the bathroom were dirty. The lamp shades stained. Our ice bucked was filled with garbage from previous guests. The shampoo and conditioner in the shower were empty. 2. The POOL. UGH. They have a BEAUTIFUL infinity pool and family pool. (Literally the reason we chose this hotel). The family pool is ONLY OPEN ON WEEKENDS. And only for select hours on weekends. This is hidden on the website. The infinity pool (main pool) doesn’t open until 1pm. So with our 4pm check in for 1 night-we were able to swim once. 11am check out so we weren’t able to use the pool again. Oh, and the water was cold. 3. The Hot tub was broken. It was like sitting in a luke warm bath with a bunch of adults. No thanks. 4. Check-in. Like others mentioned-it takes forever. We did a mobile check in and we just had to show our license at the priority check in lane. It took 40 MINUTES!!!!!! Also, the cleaning staff chose this as the time to clean the carpets and furniture in the lobby so we had to stand around and wait. Who cleans the furniture at check in time?!? For the sake of time-my advice. Just stay somewhere else. My poor review could go on and on.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Avoid this hotel!!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 3 days ago
Hi Rachel, thank you for taking the time to share your experience with us. We work hard to provide great amenities and a relaxing experience for our guest, but we missed the mark. We are sharing your feedback internally and encourage you to reach out to us at info@niagarafallshilton.com. We hope to have the opportunity to welcome you back for a more enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cmcmcm1 wrote a review Feb 16
Hong Kong, China70 contributions
Really average hotel but location is very good. Room was adequate and not particularly clean with cushions hiding behind the sofa. Diamond was upgraded to a small room that they called a suite. Stayed only 2 nights so nothing too memorable at all.
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Date of stay: July 2023
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Location
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Trip type: Travelled as a couple
Room Tip: Diamonds get a bottle of water at check in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 3 days ago
Thank you for taking the time to share your experience with us. Thank you for bringing these issues to our attention, and we apologize for the inconvenience. We're glad to hear you enjoyed our location. We hope to have the opportunity to welcome you back for a more enjoyable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meggyn T wrote a review Feb 15
Collingwood, Canada10 contributions
This is probably one of the nicer places to stay if you have to visit Niagara Falls. Everything was very clean, from the lobby to the rooms to the connected casino and convention centre. I was here on business and was given a two bedroom suite. The layout of these rooms is a bit odd, with one bedroom directly inside the front door, and the door to second bedroom also housing the bathroom with its peek-a-boo bathroom, and a small corridor with wet bar and mirrors. I don’t think there would be much privacy if sharing this type of room with someone else, but it worked fine for me! I only used the second bedroom closets to the window and enjoyed the view of the falls. The large bathtub and the electric fireplaces are a nice touch. You can tell the hotel is a little older, the rooms are just slightly dated but honestly very well kept and very clean. The only real negative was that only 3 of 6 elevators that serviced our tower were typically operational during our stay. One of them was completely out of order and blocked off during our whole visit, and two others seemed to say they were undergoing maintenance much of the time. With a large conference in-house and hundreds of people moving around the facilities at the same time, this certainly wasn’t well-timed, however I assume it was somewhat unavoidable. Overall, cannot complain. It was a generally pleasant stay and a nice hotel to be in if you must be in the Falls for whatever reason.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Just be aware it’s a very big hotel and it will take a lot of time to get around. If you want...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 3 days ago
We appreciate your positive feedback Meggyn. We value your feedback and hope to welcome you back for another memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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biztrav77 wrote a review Feb 15
Toronto, Canada48 contributions
Update Feb 2024. Stayed here for another one night break. This time the king jacuzzi room was larger with a sofa; could have used a coffee table! I didn't do any work this time but the desk which seemed adequate was in a corner. TV was a bit small for the room, but looked in better condition. Lots of outlets and even usb outlet in the clock. LOTs of towels (no robe, slipper). This room also had shower gel, etc. Im not sure if all this was because i booked a jacuzzi room as it was the ceapest, and last time i was upgraded from standard king. All the staff were great. This time the parking attendant explained the $35 parking procedure and that too was great (not sure if that comes with in and out privileges since the gate opened automatically to exit as i approached). So it was a great stay. Got a late checkout at 1pm but left by 11 to beat a blizzard. I didn't bother with the breakfast either, and will rather look at swapping that out with another reward option next time. Went with Brasa again for dinner which was better this time (probably because it was valentines dinner) but expensive; they did give an applebees coupon with $15 off but i didnt feel like walking - should have! Uber eats wasn't showing any good places either... on the casino side Shoeless Joe's would also have been a better choice for me - carnivore! Nov 2023: Stayed for one night early November midweek. Parking is way too expensive and unjustified. I believe i was told by the parking attendant parking would be only $35 till the next day, but i paid ~$80. You can park across the street and even at the casino for cheaper - since the parking is not directly connected to Hotel access (you have to go outside in any case). Room was upgraded to a high floor, fall view; but the room is showing its age. The TV is at least 10 years old and very limited local channel selection - though i was able to plug into the HDMI for my own media, thats something that is never an easy with chains. No robes in the Jacuzzi room (and no bath/body wash in the toiletries). The desk chair is old and not too comfortable for long work. The additional easy chair is missing an ottoman or something. My biggest issue is the Gold benefit of continental breakfast, which does not include a simple thing as coffee! Its just cheap and mean. I'd give the inhouse Brazilian steak house a pass for weekday dinner. Ihop was good for brunch, very good service.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled solo
Room Tip: Get instructions for discounted $35 parking (off season?)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 3 days ago
Thank you for sharing your experiences with us. We appreciate your valuable feedback and have shared them with our team. We hope to welcome you back again soon, without any blizzards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike B wrote a review Feb 14
4 contributions
+1
The Jacuzzi Tub is fit for a king and queen. We lucked out and got room 4959 which the top floor for us regular folk. The view was priceless. The lounge was hosting a talented one man acoustic artist and the drinks were on the high end. Funny story. The morning we were leaving we walked into the pool area and had the whole place to our self. Then security eventually showed up surprised and asked how we got in. The door was cracked open, a room key is not even used normally. But, anyhow he told us the pool didn’t open till 1 pm because they couldn’t staff a lifeguard for the morning shifts anymore, and kicked us out, politely. But I thought that really stole the mood because we were enjoying our last morning there. And to be fair I had to notify them of some maintenance issues with damaged light switches and loose vanity plumbing fixture, but it wasn’t a hindrance. Definitely would stay again and again.
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Date of stay: February 2024
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Location
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Trip type: Travelled as a couple
Room Tip: Be sure to ask if the pool is open in the am before you plan a “mimosas in the hot tub” kinda...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Thank you for sharing your experience with us, and the beautiful sunrise! We look forward to welcoming you back for another memorable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tammy R wrote a review Feb 11
1 contribution
We went on Feb. 9/24 in the later part of the evening. Overall the room was ok, a little outdated, with water stains on the ceiling, not the cleanest floors around the edges, and tile in the bathroom breaking apart by the shower. We got a room with two queen-sized beds with a US Fallsview. The bed was very comfortable. The room was a little hot that we were told we could not control. We met three other couples so there were eight of us and we had tickets to the 80's Concert at the OLG stage which is why we picked this hotel. When we arrived Friday evening, we were surprised at how much we had to pay for parking, 80.00 times two nights, Fri. and Sat. plus taxes, that is crazy. The worst part of our whole weekend was the issues with the elevators. Both Friday and Saturday they were slowly arriving up to our 18th floor to pick us up. The ultimate worst was Sunday morning. After waiting about 10 minutes, I ventured to walk down the 18 flights of stairs with my duffle bag and larger shopping bag. Meeting many other people in the same situation. My husband had to wait for an elevator since he had our larger cooler and extra large duffle bag. When I got to the bottom and waited for a bit, I found someone who worked at the hotel and complained about the elevator issue and my husband being stuck up on the 18th floor. She went to tell someone else about our situation and someone went up in the special service elevator to bring him and our friends down. Needless to say, I had some short but stern words about the whole elevator experience.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
Room Tip: Lower parking, update rooms, and have working elevators or communicate issues and suggest...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Thank you for taking the time to share your experience with us, Tammy. We apologize for the disappointment you experienced during your stay. Your feedback is valuable, and we'll work to address these areas. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bonnie B wrote a review Feb 11
2 contributions
We have stayed at this hotel many times over the years. This time was very different. The room was hot, though we had a AC down low, there was no hot water by the time we were halfway thru the first of three showers at 9 in the morning AND the wait for the elevator was so long on both Saturday night and Sunday morning, we took the stairs down from the 16th floor. Absolutely horrible experience. The only plus was the on-site bar. Our server was wonderful and the music was great. Very very disappointing. Do better, Hilton.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Hi Bonnie, we're very sorry for the inconveniences during your stay. We work hard to provide great amenities and a relaxing experience for our guests, but we missed the mark. We've shared your feedback with our team to address these issues. We do appreciate your positive notes about our staff. We value your loyalty and hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laurie A wrote a review Feb 5
3 contributions
+1
Couples weekend in Niagara Falls. View from the 42nd floor was amazing, room was big, jacuzzi tub, fireplace, 2 king beds. Breakfast at the hotel overlooking the falls was delicious but pricy understandably. Dinner at Corso Restaurant in the lobby was delicious. Set menu and they bring you all the courses includes bottle of wine. Good food, lots of variety and brought food at a good pace. Dislikes Sunday morning checkout had us waiting 40 minutes for an elevator. It was terrible people panicking in the elevators as it stopped at almost every floor on the way down. Not all elevators working. Doors of working elevators would open and they would be packed already. This was the North tower Also parking on site is $80 a night. That is ridiculous. It's not New York. It's Niagara falls in the winter time. All in all a great trip
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Park elsewhere if you can. We didn't really look in to our options but there are options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 2 weeks ago
Hi Laurie, thank you for sharing your feedback. We thrilled to hear that you enjoyed your room, meals and the view. Thank you for bringing these issues to our attention, and we apologize for the inconvenience you experienced. Your feedback is valuable and we'll work to address these areas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$190 - C$336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotel niagara falls, hilton fallsview niagara falls, hilton niagara falls, niagra falls hilton, niagara falls hilton, hilton fallsview hotel niagara falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
1049
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hilton Niagara Falls/Fallsview Hotel & Suites (C̶$̶2̶1̶7̶) C$128 - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Hilton Niagara Falls/Fallsview Hotel & Suites
Which popular attractions are close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Nearby attractions include Edward Stone's Mind Trix (0.5 km), Niagara Fallsview Casino (0.2 km), and Niagara Falls Fun Zone (0.1 km).
What are some of the property amenities at Hilton Niagara Falls/Fallsview Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Conveniently located restaurants include Il Gelato di Carlotta Niagara Falls, Frontier BBQ & Smokehouse, and Zappi's Pizza and Pasta, Italian Eatery.
Are there opportunities to exercise at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Niagara Falls/Fallsview Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.2 km), Chippawa Battlefield Park (5.9 km), and Toronto Power Generating Station (1.4 km).
Does Hilton Niagara Falls/Fallsview Hotel & Suites have any great views?
Yes, guests often enjoy the park view available here.
Is Hilton Niagara Falls/Fallsview Hotel & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.