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Hilton Niagara Falls/Fallsview Hotel & Suites

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Hilton Niagara Falls\/Fallsview Hotel & Suites
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7,544 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 6,975: English reviews
Hamilton, Canada
Reviewed 1 week ago

The only complaints we have are internet access is charged unless a Hilton honours member. Most resorts and hotels offer complimentary wifi... As well the breakfast buffet was half full of food and only one staff cooking omelettes and eggs... Check in was quick and easy and rooms were very nice... The walk across to casino was handy to not...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank wendymK4345JZ
Toronto, Canada
Reviewed 1 week ago via mobile

We just stayed at the Hilton Niagara Falls and booked two separate rooms. The rooms were south Tower room 811 and North tower room 3055 a family suite. I want to mention we travel extensively and the Hilton is usually where we stay, so what I have to say is unusual. Room 811: The room had a view of the...

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Helpful?
Thank mtossmann
Reviewed 1 week ago

I was down graded and charged the same money valentines weekend. I assume my prebooked Jacuzzi suite could pull more money on that big weekend. When i confronted the desk whit my complaint I was feed a line about an obstructed view of the falls being more valuable. Buyers be ware.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N5385XNjustinb
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Please accept our sincere apologies for your disappointment in your room assignment. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. If your travels bring you back to the area, I hope you give us another try. Thank you, Paul Ford General Manager

Eastlake, Ohio
Reviewed 1 week ago

We spent 2 nights here Feb. 16 and 17. We had 2 separate reservations booked, each for 2 nights. I called the day before and spoke to in house reservations and asked for adjoining rooms (rooms that connect from the inside). They said, "No problem, the request is in there, just remind them when you check in." My parents arrived...

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Helpful?
3Thank jamesgrinstead2016
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you again for taking the time to advise us of your concerns. Please accept our sincere apologies for your housekeeping and maintenance concerns. Your post also noted receiving adjoining rooms. For your future information adjoining rooms are considered to be side by side. Connecting rooms are considered to be rooms with an internal door connecting the two rooms. In...

Brampton, Canada
Reviewed 1 week ago via mobile

Tried a few things. No luck. Lots of renovations. Pool is nice with winding slide. Restaurants associated to it are quite wide ranging. Beds were comfortable and rooms were clean. Connected directly to Fallsview Casino and Sheraton.

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Helpful?
Thank Jobin V
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful such as yours is another important way for us to constantly monitor and improve the level of service we provide to our guests. We hope that if your travels bring you back to the area, you will return to our Hotel. Thank you, Paul Ford General Manager

Windsor
Reviewed 1 week ago

This was our first stay at this property and I was very pleased with our experience. Our room was very clean and all the staff we encountered were very pleasant and professional. Those are the things I look for first. Every time we passed housekeeping in the hall we were cheerfully greater. Our room had a nice view of the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Retired20
Toronto, Canada
Reviewed 1 week ago

Excellent stay. Food was amazing, staff are friendly and the value outstanding. Close to everything and the view was breathtaking. Wish we could have stayed longer. We will be back and have recommended this hotel to family and friends. Lots of things to do, places to eat, close to shopping.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Terri-Lynn K
Fenelon Falls, Canada
Reviewed 1 week ago

Booked a 3 night stay for Valentines Day 2017 OF A "DYNAMITE" double king bed 45 floor falls view suite for $180 A night with a $9 a night savings with HILTON HONORS? With a 4 day long weekend coming up on Feb 17.I re-booked another 3 nights and the room went from $380 WED to $479.00 on Thur. So...

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1Thank bodacious2015
Toronto, Canada
Reviewed 1 week ago

Well, we choose Hilton so we can have a great relaxing experience for a few days... and as we came in we were told that for the current day there is some construction in the 2 rooms at the end of the hallway but will be finished in a couple of hours by 4pm. We asked for a different room...

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Helpful?
1Thank MSo2000
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Please accept our sincere apologies for any inconvenience due to the construction going on in the Hotel. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to our guests. We hope that you will consider giving us another try. Thank you, Paul Ford General Manager

Beamsville, Canada
Reviewed 1 week ago

Use Hilton honors to book in, It was Great fast check in and was able to pick my room! Stayed on 23 floor city view but we had a great view of American falls. We had dinner at Copacabana Brazilian restaurant. It was very good can be a bit pricey but worth it. I do not like the tourist tax...

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Helpful?
Thank twool2017

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $134 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
Reservation Options:
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls/Fallsview Hotel & Suites Ontario
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#3 Business Hotel in Niagara Falls
#3 Casino Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Questions? Get answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a higher floor to have a better view of the falls.”
 of 5 bubbles sojjourn, 24 Feb 2017 | Read review
“Corner "shower only" rooms are very large and less expensive.”
 of 5 bubbles 711sandraw, 20 Feb 2017 | Read review
“they do not have any adjoining rooms but four points next door does”
 of 5 bubbles jamesgrinstead2016, 18 Feb 2017 | Read review
“Helps to have deep pockets...”
 of 5 bubbles bodacious2015, 17 Feb 2017 | Read review
“Friday or Sunday Sat.....toooo much”
 of 5 bubbles twool2017, 17 Feb 2017 | Read review
5 of 5