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Hilton Niagara Falls/Fallsview Hotel & Suites

Hotels.comUS$96*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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7,632 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 7,059: English reviews
Lincoln, United Kingdom
Reviewed 27 July 2015

Nice hotel, friendly staff good view from a two bedroom suite. Food for breakfast was too expensive so we ate somewhere else. Good area. You could see the American falls more than the Canadian from the hotel but still impressive.

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Helpful?
Thank helen g
Bangkok, Thailand
Reviewed 27 July 2015

A Good Choice!! Very nice hotel big hotel with many towers, The best view of the falls. Ive got a very nice room with a nice view, spent a lot of time inside the room. Try to go to the top floor to have a breakfast, you won't regret it !!

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Helpful?
Thank Esbella20
Fairport, New York
Reviewed 26 July 2015 via mobile

This was my second stay at this location. The first was several years ago. I rarely give poor reviews but my experience was so-so. First off the room smelled bad. It smelled like sewer gas. I see other reviews had the same comment. For $200 a night a room shouldn't smell like manure. Also, the beds are terrible. On both...

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Helpful?
2Thank mszwny
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. This is not a normal experience at the Hilton Hotel and Suites. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. If you have any concerns during your stay...

dallas
Reviewed 26 July 2015

Stayed here during a quick trip to take the kids to see Niagara Falls. Stayed in a 2 BR suite on the 44th floor. Had dinner at the Watermark (don't bother). Pros: Great location, great view Cons: Parking was expensive $30, Spyce (hotel bar) super expensive. Pass on the Watermark restaurant - while has a great view, service was horrible....

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Helpful?
Thank mhendrick1213
Gibraltar, null, Gibraltar
Reviewed 26 July 2015

Room was excellent we had an ensuite with a beautiful view of the falls right up from the 44th floor! There was a huge jacuzzi which was welcomed and everything was great till we got to use the free wifi which was non existent. Although we complained several times and spoke to everyone on the line no help was offered...

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Helpful?
Thank Ian_Maclaren23
Reinholds, Pennsylvania
Reviewed 25 July 2015 via mobile

I never complain about accommodations as typically I don't spend much time in a room except to sleep. I felt the need, however, to warn any potential guests to consider a different hotel if you're staying in Niagara. Room smells. Terrible (or lack thereof) customer service to Hhonors members. Spotty WiFi. Expensive for accommodations. Pool is dirty. Only positive experience...

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Helpful?
1Thank whatshisname1234
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for posting your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the...

Havelock, North Carolina, United States
Reviewed 25 July 2015 via mobile

Beautiful hotel, perfectly located for easy travel around the Falls. Pour room was spacious and very clan as Hilton properties usually are. Our only complaint is the with location of the commode in the to problem have a bathroom, in a corner next to the shower....No room for your feet and a tall Person is really going to have a...

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Helpful?
Thank Sandi S
Hastings-on-Hudson, NY
Reviewed 25 July 2015

The best thing about our stay was the magnificent view of Niagara Falls from our two-bedroom suite on the 32nd floor. With its dirty floors and elevators, disgusting pool, undusted furniture, broken refrigerator, this hotel hopefully does not meet Hilton standards. I spoke to the manager who apologized profusely but did nothing, with the exception of offering me a pass...

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Helpful?
2Thank mpiturro
Massachusetts
Reviewed 25 July 2015

Good location. Basic needs met. But I was under the impression (and maybe this is my mistake) that a Hilton hotel was the best. Or one of them. This one, however was not. There were little things that made the stay not as great as expected: Our bathroom door was improperly hung, so it did not close right and did...

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Helpful?
Thank SugarMuff
San Juan, Puerto Rico
Reviewed 24 July 2015

This hotel has good location. There is another one that has better location but it worked well. Has bus stop in front of the hotel and many places around to eat. Very good service at the concierge. Front desk is not very friendly, but we focused on the other things. Will stay again. Wifi not free.

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Helpful?
Thank T M

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $151 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls/Fallsview Hotel & Suites Ontario
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#3 Business Hotel in Niagara Falls
#3 Casino Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North tower is supposed to be nicer than south, but this is where all the construction is happening right now so be sure to ask about that!”
 of 5 bubbles cleveland1234, 26 Mar 2017 | Read review
“Niger Higher floor, although a bit more money facing falls of course.”
 of 5 bubbles Luckystarfish4U, 23 Mar 2017 | Read review
“Ask for falls view room”
 of 5 bubbles KerrieL, 21 Mar 2017 | Read review
“Pay the extra money to book the falls view!”
 of 5 bubbles hoseyclan, 20 Mar 2017 | Read review
“Falls view, 43rd floor”
 of 5 bubbles bobbieb624, 17 Mar 2017 | Read review
5 of 5
Hotels.com
US$96* /night
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TripAdvisorUS$96
HotelQuicklyUS$119
Orbitz.comUS$96
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Prices are for 1 room, 2 adults
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