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Howard Johnson Hotel by the Falls Niagara Falls

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2,166 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Hotel by the Falls Niagara Falls
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Showing 2,063: English reviews
Reviewed 26 July 2015

This would have been a 4 star review if it had not been for the rude, unaccommodating night-time manager named John who refused to give us band aids at the front desk for nasty blisters on my feet. He claimed it was policy that band aids were part of a first aid kit and were to be handed out in...

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Helpful?
Thank Emma W
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

Thank you for taking the time to provide your perspective on the merits of emergency first aid and supplies that the hotel provides and how or why they are dispensed. We thank you for the group coming and enjoying their stay here at the hotel. When approached at the desk by an individual asking for 12 bandaids for blisters on...

Reviewed 26 July 2015 via mobile

I used booking.com to book two weeks before we were to check in on July 12 for three nights. I looked for pet friendly sites as we were traveling with our dog. I noted in my reservation request that my husband, grandson, 35 lb. dog and I were coming. At 9:30 pm the night before we were leaving for Canada...

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1Thank Michelle R
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

Thank you for taking the time to advise management of your dissatisfaction with our timing to advise you that we could not accept the reservation you made through the third party reservation system due to the oversize of your pet. Reservations are sent through to the hotel by the third parties and unfortunately your notification that your 35 pound dog...

Pembroke, Canada
Reviewed 25 July 2015

Stayed here 3 nights in July and it was great. Hotel was clean, simple with all we needed - a great pool and hot tub. Close to Clifton Hill the price was great and it was exactly what they said it would be. Def will stay again.

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Helpful?
Thank nich99683
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

We are happy to hear you found the Howard Johnson Hotel by the Falls to be clean and everything you needed. Thank you for your compliments as we are pleased to hear you enjoyed your stay. We look forward to the opportunity of having you as our guest again soon and thank you for choosing Howard Johnson.

Wyoming, Michigan
Reviewed 25 July 2015

The hotel was a good location. Within walking distance to basically everything we wanted to do.

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Thank garywV1877BM
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

It is always a pleasure to hear guests enjoyed the location and their stay. Thank you for making Howard Johnson Hotel by the Falls your choice while staying in Niagara Falls. We hope to see you back again soon.

St-Jerome, Qc
Reviewed 25 July 2015

Door didn't lock, they moved us to another room. Safe was not working well but got repaired.They billed a movie we did not watch but they credited it. Nice stay.

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Helpful?
Thank 994daniel
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

I am sorry to hear that you had some challenges with your stay. Movies are a pay per view amenity that does require the guest to manually agree to the service before activation. If there was an issue with the movie we will work with the guest where possible as it is a third party system. Thank you for your...

Phoenix, Arizona
Reviewed 24 July 2015

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Thank oliveraplants
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

Reviewed 24 July 2015 via mobile

A little dated but room set up was good. Central location to Clifton Hill and numerous restaurants. Nice pool for little kids with a small slide and it is an indoor and outdoor depending on season. Minor improvements would be for electric outlets and the air conditioner had a weird smell Stayed two nights with small kids.

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Helpful?
Thank Kyle M
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

Thank you for providing your perspective on your recent stay. We do appreciate hearing from our guests how we may improve our services. We hope that your stay was a pleasant one overall and that you will consider returning when next in the Falls.

cornwall
Reviewed 24 July 2015 via mobile

This hotel is ok, nothing to rave about but is a ok place just to sleep if on a budget. Hotel reception staff weren't the friendliest or knowledgeable of the area. Location is pretty much it for giving this hotel a 2 star rating.

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Thank shelley d
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

I am sorry to hear that you perceived the stay as just average. We do try to provide a positive experience for our guests and where possible provide information to the guest. We hope that your current stay would not deter you form returning for possibly a better experience allowing us to redeem ourselves in your eyes. We thank you...

Archbold, Ohio
Reviewed 22 July 2015

Hotel was located in a great area. Front desk service was ok, but they messed up our reservations and did not want to try to be helpful in any way. Called the manager and never received any call back about my complaint

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Helpful?
Thank 81angies
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

Thank you for you perspective. Having reviewed your reservation it was reserved through a third party booking engine and you were given the room type and rates they had sent the hotel. I am not sure what you are indicating that the staff was not helpful with as we do try and assist the guest where possible. We hope that...

Lynbrook, New York
Reviewed 22 July 2015

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Thank NYLIGreg
HJ Manager, General Manager at Howard Johnson Hotel by the Falls Niagara Falls, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just one short block to the Top 10 best Clifton Hill Attractions and the mighty water Falls itself and just steps away from the Great Canadian Midway. The Howard Johnson Hotel by the Falls is superbly located in the center of the Niagara Falls/Clifton Hill tourist district offering you an incredible selection of restaurants and shopping adventures. The Niagara Falls Howard Johnson Hotel By The Falls is a 3 Key-Green Certified family-oriented full-service hotel that offers you wonderful Niagara Falls Hotel Accommodations consisting of 198 newly renovated spacious guest rooms including Family Suites, Whirlpool Guest Rooms and Traditional 2-Queen Bedded Guest Rooms, as well as our Balcony Rooms overlooking all the action below along the Clifton Hill District. ... more   less 

Additional Information about Howard Johnson Hotel by the Falls Niagara Falls

Address: 5905 Victoria Avenue, Niagara Falls, Ontario L2G 3L8, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $65 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Hotel by the Falls Niagara Falls 2.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Howard Johnson Niagara Falls
Niagara Falls Howard Johnson
Howard Johnson Hotel By The Falls Niagara Falls Ontario
Hotel Style:
#4 Green Hotel in Niagara Falls
#10 Best Value Hotel in Niagara Falls
#22 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Hotel by the Falls Niagara Falls staff and other travellers.
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Questions? Get answers from Howard Johnson Hotel by the Falls Niagara Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double room”
 of 5 bubbles 684alesa, 12 Nov 2016 | Read review
“Handicapped room not available, didn't matter as only differences were in the shower which was not a deal breaker for me.”
 of 5 bubbles angied764, 7 Nov 2016 | Read review
“Rooms overlooking car park ok.”
 of 5 bubbles pams281, 7 Oct 2016 | Read review
“We had a very quiet A/C unit in room 331.”
 of 5 bubbles BUDDYBC, 6 Oct 2016 | Read review
“Book early Niagara Falls is always busy and good places to stay go fast.”
 of 5 bubbles Travellingtheworld1, 29 Sep 2016 | Read review
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