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Quality Inn & Suites

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Quality Inn & Suites
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385 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 1 week ago via mobile

Visited with family for a night. Wanted to the the kids so that they can use the pool. We were checked in and even told what time the pool was closed for the night. Nothing was mentioned about the fact that the pool was ice cold and not working. We went to speak to the front desk to ask about...

Thank Jeffrey C
Guelph, Canada
Reviewed 2 weeks ago via mobile

I wanted to take my son away for the night. I checked online and since it's Valentine's Day weekend everything was crazy expensive. I got the room for 78 for the night. The staff was very friendly. As soon as I got off the elevator there was a dindgy smell that made my nose burn. As we made our way...

Thank nickynoodle87
Unionville, Canada
Reviewed 2 weeks ago

Checked into the hotel, lady at the front desk was nice. Told us about pool, sauna, wifi, breakfast. It'd be nice if we were informed of parking fee ahead of time. We got into our room, looks clean, bed was comfortable, but then when checking out the bathroom, there were dirty towels from previous guests on the bathroom floor. On...

Thank Xenia C
Reviewed 3 weeks ago via mobile

I booked quality Inn first time the Niagara falls one, and was very disappointed. Their elevator was out of order and our room was on fourth floor. There is only one microwave in the lobby there. Service was very bad. Pool water was freezing cold and pool area was very messy and dark. I will not recommend any one to...

Thank Annie A
Reviewed 3 weeks ago

I was disappointed for a few reasons. after we checked in ( we had 6 people, so rooms beside each other) one of my sons sat on the bed in his room and one of the corners was busted so the bed was VERY tippy, we had to move all our kids to a different room, after they had gotten...

1Thank Judy B
Toronto, Canada
Reviewed 19 January 2017

Before I booked it i have read lots horror stories about this hotel. Was even scared! But here is the truth : Completely all false! The room and bathroom were very clean - yes it is an old hotel but it is clean! Staff is very friendly upon check in. You have to pay for parking $15.99 + tax (...

Thank Mila A
Reviewed 17 January 2017 via mobile

This hotel is okay for a cheap getaway. I didn't like having to pay for parking. The hotel didn't inform me about paying for parking until checkout which I didn't appreciate. It's about a 2 mile walk from the hotel to the falls.

Thank Carlos S
Ajax, Canada
Reviewed 14 January 2017 via mobile

Decided to spend a night instead of driving back home to Ajax after seeing the Winter Festival of Lights. This time of year no traffic and we eere able to stop and enjoy many attractions. Great location, close to everything in the tourist district. Friendly hotel staff were always eager to help. Asked if playpens were available at check in,...

Thank PickeringRoadTripper
Orillia, Ontario, Canada
Reviewed 11 January 2017

The hotel room was clean and the beds were comfortable. Clean towels everyday. Free breakfast with lots of different breakfast foods. Enjoyed my stay very much and would stay here again. There was ample parking.

Thank Carol J
Reviewed 8 January 2017

Had the worst ezxperience of my life. Inn is dirty, flithy, smells like poop, pee, and we left the same second and the inn didnt even return our money, they ruined our christmas we will never go back!

Thank Neeru S

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $63 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara
Quality Inn & Suites Niagara Falls, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick this hotel”
 of 5 bubbles judyb2017, 30 Jan 2017 | Read review
“If you have no choice but to stay here, you must be in the main building.”
 of 5 bubbles mmingle1, 3 Dec 2016 | Read review
“if your not planning to use the pool area this is your hotel”
 of 5 bubbles wilhelminajansen, 1 Dec 2016 | Read review
“This field is to help travellers choose a room - Yes any room at another hotel!”
 of 5 bubbles AllegroLounge, 12 Oct 2016 | Read review
“request main building!!!”
 of 5 bubbles C5258DVamys, 28 Sep 2016 | Read review
5 of 5