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The Tower Hotel

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The Tower Hotel
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872 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 4 days ago NEW

Wow! This was absolutely the worst and rudest manager I've ever experienced in my life! This isn't an exaggeration. We encountered the manager, Frank Taylor, behind the desk one day and he was completely unprofessional and downright mean. We were asking questions about the hotel and valet parking when he began to be incredibly defensive and aggressive. He then cussed...

1Thank robertmillman
Toronto, Canada
Reviewed 1 week ago

My husband and I went for our anniversary. The hotel is extremely outdated and dirty. The carpet is ripping apart, the bathroom tile was broken. The only good thing about the hotel was the food at the Marilyn Restaurant.

Thank grtoronto2017
TheTowerHotel, General Manager at The Tower Hotel, responded to this review

I really apologise for your experience at The Tower Hotel although, I am glad you enjoyed your dinner at Marilyn's Bistro & Lounge. This time of year we are doing a lot of renovations for the up coming season and we spent the last six weeks remodelling our kitchen at Marilyn's and with reading your review I believe that was...

Reviewed 2 weeks ago via mobile

The place was very clean and very beautiful falls view. It's best place to stay over and enojoy. I wish we stay over more days. Next time we would stay stay longer because never get time to spend some time in nigara falls

Thank Winz B
Atlanta, Georgia
Reviewed 2 weeks ago via mobile

Absolutely worth the cost. Be sure to ask for a room with a view of the falls. Every time of day there was something new to see. Be sure to watch for the rainbow if the sun is shining. Easy access for walking to dine and the falls park. Also dine in the Tower restaurant, but make early reservations so...

Thank StormyNana
Perth, Australia
Reviewed 5 weeks ago via mobile

This is a small boutique hotel. The staff are brilliant (especially Lauren) and helpful in answering all questions (no matter if you have a lot like I did!). Rooms are clean and well kept, a little small (still comfortable) but the view is unparalleled and I could have looked at it all day!

1Thank goddessness
Fremantle, Australia
Reviewed 5 January 2017

I’m so glad we chose The Tower. I had initially thought of staying at nearby Hilton or Marriott but with the expense and the mandatory TIF surcharge at each of these places I contacted The Tower and they kindly agreed to remove the TIF without any hesitation. So I booked a King Fallsview Non-Smoking Room for an October Friday night...

2Thank Beacygirl
Reviewed 19 December 2016

My wife and I stayed there a few months ago. The manager there is a nasty piece of work. He was very aggressive and very unprofessional. He made the choice to choose to behave that way. We travel and stay in many hotels. I am given them the rating the rudest unprofessional place I ever stayed at. There was a...

10Thank KingJames20
TheTowerHotel, General Manager at The Tower Hotel, responded to this review

Sorry, I don't recall this guest, but if he could provide more information, date of stay and details of his dissatisfaction, I would be more than happy to respond. Frank Taylor - General manager

Monroe, North Carolina
Reviewed 1 December 2016

My boyfriend and I visited here the Friday after Thanksgiving. We stayed in a King Fallsview on the 28th floor. The room was small, but we didn't spend much time there so it wasn't an issue. The bed was very comfortable and the view was the best I've seen. It was also clean. There was a mini fridge under the...

1Thank Casey N
Reviewed 22 November 2016 via mobile

Our stay was very pleasant. The front desk was extremely nice. There's a valet guy who is absolutely hilarious. The rooms are quite small, and the sheets should be replaced (lint balls), but clean, quiet ,and beautiful views. We really enjoyed our stay here.

Thank Ariel C
Reviewed 1 November 2016 via mobile

Very nice, room was facing the city but that didn't matter as the room was lovely. ..loved the location, close to everything, Clifton Hill where the amusement park was with late night fireworks, walking distance . ..the hotel attendant parked our car, which we didn't again until we left as we could walk everywhere. ..the restaurant in the hotel was...

2Thank Susan K

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Fuel Cafe
Fuel Cafe
Cuisines: Cafe, Canadian, American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Fallsview, our "boutique" hotel is 500 yards to the Falls and two blocks to Fallsview Casino and Scotiabank Convention Centre. Our guestrooms occupy the topmost floors of the tower with floor-to-ceiling windows providing unobstructed breath-taking views of the magnificent Falls or city. Overlooking the falls, our 26th floor Marilyn's Bistro & Lounge serves casual Mediterranean cuisine and our 25th floor Wedding Chapel awaits your special day. Perfect location, comfortable accommodations, great dining, professional staff - The Tower Hotel! ... more   less 

Additional Information about The Tower Hotel

Address: 6732 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $105 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Tower Hotel 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Ramada Niagara Falls
Niagara Falls Ramada
Ramada Plaza Hotel Fallsview
Fallsview Plaza Hotel
The Tower Hotel Niagara Falls, Ontario
Hotel Style:
#14 Romantic Hotel in Niagara Falls
#20 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Tower Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Niagara views”
 of 5 bubbles grtoronto2017, 15 Feb 2017 | Read review
“Make sure to get a falls view. The valet parking is $20 and will be added to your bill.”
 of 5 bubbles 884caseyn, 1 Dec 2016 | Read review
“Ask for an upgrade to a partial view if you are in a city view room. See if there is anything available.”
  • Just at sunset from our #2703 Queen Partial Falls View room.
  • Room 2703 Queen Partial Falls View room.
  • Just before sunset from our #2703 Queen Partial Falls View room.
  • Room 2703 Queen Partial Falls View room.
 of 5 bubbles kathleenf988, 30 Oct 2016 | Read review
“falls view was great”
 of 5 bubbles lindamccarthy2014, 26 Oct 2016 | Read review
“You must ask for a falls view as they don't all have them”
 of 5 bubbles richardmM7736PS, 26 Oct 2016 | Read review
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