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Universal Inn & Suites

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82 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Toronto, Canada
Reviewed 25 September 2016

My room is clean; the towels are brand new, the bathtub, toilet and beds are brand new. I have a standard room with 2 double beds. The room is so big that can fit 3 double beds and a rollaway bed. The flat TV is brand new with many channels and the wifi is good too. There is very little...

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Thank BettyS366
Reviewed 11 September 2016

Went for Labour Day weekend with a couple of friends, we had a pleasant stay! The rooms were outdated, but it's not like we spent all day in our room, and the pool wasn't open.. not a big deal! Within walking distance to the falls and main area. Internet was pretty fast. We really liked the front balcony outside of...

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1Thank Melissa M
Reviewed 7 September 2016

While we were disappointed that the pool wasn't operating (and it looks like it hasn't in years, contrary to their website), we had a pleasant two-night stay here. The room was spacious and very clean. The beds were comfortable enough (we're spoiled by our memory foam mattresses at home, so no other bed is nearly as good) and the curtains...

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1Thank Ryk G
Uxbridge, Canada
Reviewed 31 August 2016

Stayed in this motel one weekend with a ball team. The shower had no shower head so it was like using a pressure washer. There is no fan so we had to open the window (which doesn't lock anyway). The curtain rod kept falling off every time we moved the curtain itself. My allergies were so bad by the end...

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2Thank Sydsmom32
Ontario, Canada
Reviewed 29 August 2016 via mobile

I have mixed feelings about this motel. The website states that there is a seasonal outdoor pool available which (besides a terrific location) was the only reason we chose this motel for our baseball team to stay at. Once we checked in and paid for our stay, we were informed that the pool has been out of order for 2...

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1Thank Amie L
Reviewed 26 August 2016

The rooms were very dated. There was another party there that was allowed to party out side of their room and kept everyone up very late. Hotel staff did not do anything about the noise. The staff told us we could call the police ourselves. Pool did not have water in it. Friends we were with had to use our...

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1Thank H1743
Reviewed 23 August 2016

I stayed here with a group of people, and I felt lucky when I found that my room had towels and a shower curtain. Others in our group did not. Our room also had a mysterious crack on the ceiling that we later discovered during a rainstorm was a leak in the roof. The beds were firm, but I actually...

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Thank Lisa S
Haverhill, Massachusetts
Reviewed 19 August 2016

they advertise free wifi in the rooms but try and get it ! they tell you it works but you can't get on you have to go into the office to use it. pool still dry except dirty rain water with trash in it. I saw a raoch in the bathroom but oly 1. they are not helpful except taking...

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Thank jim a
Reviewed 2 August 2016 via mobile

We stayed on July 9-11 2016 here to visit the falls. After checking in and reporting some issues to the front desk, we were moved to different rooms. The new rooms were bigger, more comfortable, and had a kitchenette(coffee maker, microwave, mini fridge). The 2 girls in the office were suuuuper nice and accomodating. The hotel is old and apparently...

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1Thank AugDot
Reviewed 1 August 2016 via mobile

Ok, I have been in hotels were you say eh it's just somewhere to lay for a minute. But this is the WORST. Shameful. First off walking in the door everything looked musty, old, dusty. Hmm. There was a fridge and microwave but I didn't want to put anything in. The bathroom was decent though. The TV did not work....

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1Thank Keisha J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Colonial Style Inn located in the heart of Niagara. Within walking distance to the falls and major attractions. The Inn offering onsite complimentary guest parking, comfortable and spacious guest rooms at affordable rate. ... more   less 

Additional Information about Universal Inn & Suites

Address: 6000 Stanley Ave, Niagara Falls, Ontario L2G 3Y1, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $82 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Universal Inn & Suites 2*
Number of rooms: 80
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Also Known As:
Universal Hotel Niagara Falls
Universal Inn And Suites
Econo Lodge Niagara Falls
Niagara Falls Econo Lodge
Universal Inn & Suites Niagara Falls, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Universal Inn & Suites staff and other travellers.
3 questions
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3 months ago

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Questions? Get answers from Universal Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators, so if you have problems with stairs, ask for a ground-level room.”
 of 5 bubbles rykg2015, 7 Sep 2016 | Read review
“supposed to have in room wi fi try to get it”
 of 5 bubbles jima628, 19 Aug 2016 | Read review
“Do not stay here!”
 of 5 bubbles 662henk, 3 Jun 2016 | Read review
“Wifi doesn't work (even if its available), No Pool. No way to choose a good room - enjoy your nightmare”
 of 5 bubbles buckybadger15, 1 Jun 2016 | Read review
“The corner suites are large and sunny.”
 of 5 bubbles MervynWallace, 10 Apr 2016 | Read review
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