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Stayed at the Embassy Suites on July 28 - 31, 2016. We supposedly paid for a Full Fallsview room. We were given a room on the 18 floor but was partially block by the Marriott Hotel right in front of our room. We were offered...More
Our stay here was great. Location was at the top of the "strip" but it was walking distance to most places. Lots of entertainment near. Front desk people very helpful. Casino is about a 4 minute walk from the hotel. The TGIFridays restaurant in the...More
Stayed here just this pasted long weekend with a few girlfriends. Can't say anything bad about the room BUT just wait until you get the BILL! This 10% tourism tax is a complete RIP OFF........SINCE WE WERE NOT TOURIST!!! We spoke to the front desk...More
Response from GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview HotelResponded August 15, 2016
Dear TripAdvisor Member,
Thank you for your review. The Tourism Improvement Fee (TIF) has been imposed by local hotels, restaurants and various establishments in Niagara Falls to help fund festivals, events, fireworks & falls illuminations, and new infrastructure to make Niagara Falls a world class...More
We spent a few nights here in our last trip to Niagara Falls. Here are our thoughts:
We had a fallview room where we could see all three falls. One of the windows opened up a bit so we could hear the falls...More
Premium view Rooms are expensive but could be worth it if the rest of the operation worked. This hotel is overtaxed due to high volumes of guests which take a nice property and makes it feel like a low rent sheep herding operation. On our...More
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Response from GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview HotelResponded August 1, 2016
Dear Tripadvisor Member,
Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry that our efforts fell short of your expectations. The information that you have graciously provided will be put to good use...More
In all the rooms that I've stayed in at the Embassy Suites Fallsview (I used to go a few times a year) I've never heard of this category of room. If I had to venture a guess, it'll be enter the door into a room with a... More
In all the rooms that I've stayed in at the Embassy Suites Fallsview (I used to go a few times a year) I've never heard of this category of room. If I had to venture a guess, it'll be enter the door into a room with a pull-out couch that pulls out into a queen bed. That goes into a short hall with a mini fridge and the single bathroom off of that. That short hall opens into the bigger room with 2 queen beds and the windows overlooking the falls. One bath. Toilet and shower in a separated area from the rest of the bathroom.