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Chalet Inn & Suites Near the Falls

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Traveller (60)
Room & Suite (25)
Pool & Beach (2)
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Overview
  • Excellent36%
  • Very good33%
  • Average14%
  • Poor7%
  • Terrible10%
Travellers talk about
“clifton hill”(79 reviews)
“indoor pool”(30 reviews)
“walking distance”(22 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Wheelchair Access
Free Parking
2 Star Hotel
All hotel details
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Reviews (401)
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133
125
51
27
42
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133
125
51
27
42
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All reviewsclifton hillindoor poolwalking distanceheart shaped tubfree parkingstaying at this hoteltourist areaattractionsniagarafallsmicrowaveratescoupon
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151 - 155 of 378 reviews
Reviewed September 2, 2014

I stayed in Niagara Falls on the Saturday of the labour day long weekend - this explains the high prices. We booked this place because it was the cheapest we could find near Clifton Hill. We reserved a regular room with 2 double beds and...More

Thank JennJeffToronto
Response from chaletinn, Manager at Chalet Inn & Suites Near the FallsResponded September 7, 2014

We are glad you enjoyed your stay, but as you yourself acknowledged, you stayed on a holiday weekend, and the busiest weekend of the year in Niagara Falls, so it is frustrating that you called us "overpriced" yet say that it was the most affordable...More

Reviewed August 30, 2014

Over 60 ball team booked in for three nights Aug. 22-24, 2014. Booked 6 rooms all non smoking. Six stayed in non-smoking family suite. This had double balcony where on the Saturday afternoon the team congregated and had a few drinks before dinner reservation. Maybe...More

2  Thank 50MrMagoo50
Response from chaletinn, Manager at Chalet Inn & Suites Near the FallsResponded September 1, 2014

The building you stayed in is a non-smoking building. This is not limited to the rooms only, but also applies to the balconies. Before you enter the building it states that smoking is not allowed in the rooms or on the balconies on a sign...More

Reviewed August 26, 2014

By far the worse hotel experience we've ever had. Rooms very outdated, stained beds, furniture, scratched up furniture. We arrived and paid our rooms for 3 days, on the second day key cards stopped working. Staff were very rude and inconsiderate about the situation. owner...More

2  Thank Aceeee
Response from chaletinn, Manager at Chalet Inn & Suites Near the FallsResponded September 1, 2014

I am sorry that there was some issue with the number of days you had booked your rooms. The registration slip showed only two days, and that is all that was paid for. Our check out time is 11 am, stated on the registration slip....More

Reviewed August 17, 2014

we have been going to this hotel for the past 10 years and have loved every one of the stays there and this time was no different. me and my kids both enjoy the continental breakfast and the indoor pool.arcades were close for kids to...More

Thank Shameeza K
Response from chaletinn, Manager at Chalet Inn & Suites Near the FallsResponded September 1, 2014

Thank you for taking the time to write a review, it is very much appreciated. We are glad you continue to enjoy your stays, and hope to see you again soon.

Reviewed August 13, 2014

stayed for four nights from aug 7-11, we were 5 adults and 2 children in the family suite, our room was clean, place has 2 pools, which we used the outside one cause the weather was awesome, cant say anything about the breakfast cause we...More

Thank lisa v
Response from chaletinn, Manager at Chalet Inn & Suites Near the FallsResponded September 1, 2014

Thank you for the review, we really appreciate it. We are happy that you enjoyed your stay and hope to see you again.

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$61 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$61 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites
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Traveller (60)
Room & Suite (25)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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Kiwilover5000
May 8, 2018|
Answer
Response from Kirolos M | Reviewed this property |
they have but my advise, don't use it dirty and will make your clothes smelly and chloride smell worst utilities you might use
1
Vote
Kiwilover5000
January 4, 2018|
AnswerShow all 3 answers
Response from Shawn H | Reviewed this property |
They have a fridge but no microwave
0
Votes
CTyree53
August 22, 2016|
AnswerShow all 5 answers
Response from Mike G | Reviewed this property |
As Above if you deal directly with the hotel the parking is free, The falls are about 10 minutes from hotel, indoor and outdoor heated pools and the price is reasonable
0
Votes
Room Tips
"choose a good room out of this hotel"
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"Not applicable, service was excellent!"
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"Balcony room was ecellant"
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"Just ask, they have a variety of different rooms."
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