We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Americana Conference Resort Spa & Waterpark is Niagara Falls' ultimate vacation retreat for waterpark family fun, weddings, meetings and much more! The Americana offers over 200 guest rooms ideal for couples, families, and business travelers, including kiddie bunk bed suites, and...
All reviewsboston pizzawave poolbody slidestoddler pooltube slidesrecommend this resortolder kidsindoor waterparkloved the water parkbunk bedsfridge and microwavelundy's lanethird floorclifton hillwaterslidesfallsvoucher
Got this through Hotwire for a great price. Was very happy with it. Room looked older but was nicely clean and had a patio. We bought a pass and rode the buss back and forth to the Falls and to restaurants. Worked really well.
Hotel is pricey for what is offered. Got to my room, which was a suite and the bathroom had a dirty toilette and floor. Literally poo in the toilette. Tables were also dirty. Beds just have sheets and a comforter on top, which I did...More
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded yesterday
Hi Maitken75. We are so sorry about your recent experience. We obviously missed a few housekeeping items and extend our sincerest apologies. I hope when you expressed your concerns to our team that we were able to assist immediately. We have chosen to make the...More
Overall the hotel is clean and staff is friendly. The beds are very comfy but the pillows are too thin, you need 3 each.
Kids had an excellent time in the water park. It’s very family friendly and close to everything in the area and...More
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 6 days ago
Hi! Thanks very much for your review. We think it's awesome you all enjoyed your time with us. We will need to make sure you have your extra pillows for your return trip! Thanks again, and looking forward to your return! :)
The water park is very small. The rooms are mediocre at most and need to be refurbished. The breakfast buffet was disappointing. The food in the waterpark was pricey. They charged for everything...even for a package of mayo. There was an error on my bill....More
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 1 week ago
Hi MDPTO. Thank you for your review. Please accept our apologies. We are so sorry to hear of your recent experience. We appreciate your feedback, and if you wish to discuss your experience, please call the resort directly. Thank you.
This is my second time staying with this hotel and I will never stay here again. First of all, this time there is a charge of $22 for parking, seriously? They are money hunger, this resort is not in prime location and even hotels in...More
2 Thank Snowfalling
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 2 weeks ago
Thank you for your feedback and please accept our sincere apologies for your disappointment with your recent stay this time with us. We are always glad to welcome back repeat guests and would like the opportunity to serve you again and restore your confidence. Please...More