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Americana Resort

Expedia.comUS$113*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Americana Resort
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1,191 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
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Reviewed 2 days ago NEWvia mobile

Just wanted to let anyone know that if they were looking for a room and were told the hotel would put you on a waiting list you are out of luck. We booked the hotel for three nights and only need one. We can't cancel. The person I spoke with to cancel told me they have a waiting list to...

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1Thank Luvsumer
Ontario, Canada
Reviewed 5 days ago NEW

Good water park but the room we were was not the same room we were before and i'm was not very happy. I hope next time when I bring another guest to recommend would be a better room. Although my nephews family enjoyed their stay there.

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1Thank tezz09
Markham, Canada
Reviewed 5 days ago NEW

We were there at the end of April for a dance competition. I read so many negative reviews, I was expecting the worst. I am happy to say that I was pleasantly surprised. The room was clean (looks like it had been renovated), and the carpets looked brand new. The hallways were big and opened. I went to the 1st...

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Thank Mishymoi
Richmond Hill, Canada
Reviewed 6 days ago NEWvia mobile

This is a hotel includes water park admission (no options for opting out), would prefer an option when I do not plan to use the water park for some of my family members. Make sure you request to stay on the third floor near the end of the hallway for quiet night time (better quality sleep). Otherwise , water park...

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Thank EdSYLeung
Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Our 3 year old had a blast at this water park, but for the adults is was good enough for a day trip with a Groupon discount. It is very small with 2 body slides and 2 tube slides, a big pool with waves and a smaller with no waves. The tube slides were fun! They also had a small...

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Thank Annelyn
Hamilton, On
Reviewed 1 week ago

We have stayed at all competitor resorts offering indoor water parks...so followed a friend's recommendation and booked here. Never again! 2 adults and 4 kids(ages 7, 8, 12,13) checked in and were warmly greeted by front desk employee Stephanie(red hair and tattoos). She was professional, endearing to the kids by opening up the portal windows to show them how the...

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2Thank Gail B
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and your kind comments about our Guest Service Agent and the wonderful customer service you received from Stephanie. Please accept my sincere apologies with regards to the chlorine irritation from the water park. I have forwarded your concerns to the Water Park Manager for further investigation. Although some people are more sensitive to chlorine levels...

Reviewed 2 weeks ago

The warning "due to the high numbers of visitors, chlorine levels may be higher than normal but still within permitted levels" on the door to the water park said it all. The wave pool was entertaining but somehow, for the price the Americana charges, I expected somewhat better-appointed rooms and perhaps a more state-of-the-art waterpark. The breakfast restaurant prices are...

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1Thank Fred M
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback. The water park chemicals are carefully monitored to ensure safety for our swimmers against bacteria and are adjusted accordingly. Rest assured the levels are recorded and always kept within the Niagara Health Board guidelines. It's great to hear that you enjoyed your Boston Pizza experience which is located right in the hotel for our guests...

Reviewed 2 weeks ago

The rooms are clean and well taken care of the indoor water park is why i go for my autistic daughter she loves it there i go every year going there again May 16th for her birthday she is gonna love it they also have a arcade a bar for me after all the fun...............

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Thank Glenn M
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and it's awesome to hear what a wonderful time you have with your daughter at the water park. We're glad to be a part of her birthday celebration and look forward to seeing you soon! Yours in Hospitality, Guest Relations Manager

London, Canada
Reviewed 2 weeks ago

We found out there was a big dance competition going on and it was very difficult to find parking. The cost is $15/day to park but there were hotel guests having to park elsewhere until some of the dance families left in order to get a space. Check in was straightforward, room is spacious but could use improvement; water stains...

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Thank sunshower82
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for taking the time to write your review. Your feedback is important to us and it helps us improve in certain areas. We certainly are glad you appreciate our efforts in helping the environment regarding the dispensers in the bathroom. We're glad to hear you found the room comfortable and please know that we have recently completed a...

Markham, Ontario
Reviewed 3 weeks ago via mobile

My family stayed at the Americana Resort for 4 nights as part of a dance competition at the end of April. I had read many concerning and varied reviews prior to our visit. As a result, I had very low expectations on arrival. Fortunately, we did not personally experience any issues as reported by other reviewers. We used the convention...

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Thank MOMfromMarkham
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your positive review and we look forward to hosting the dance competitions every year. We value your business and all the dance studios that compete at the Americana. We hope to see you again next year unless you are looking for a getaway sooner. We often have some great package deals available year round. We look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Americana Conference Resort Spa & Waterpark is Niagara Falls' ultimate vacation retreat for waterpark family fun, weddings, meetings and much more! The Americana offers over 200 guest rooms ideal for couples, families, and business travelers, including kiddie bunk bed suites, and fireplace/Whirlpool suites. Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $159 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Americana Resort 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls, Ontario
Hotel Style:
#9 Spa Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Americana Resort staff and other travellers.
21 questions
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Questions? Get answers from Americana Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book double bunk-bed suite”
gailb513, 12 May 2017 | Read review
“Bottom floor for me always easy access to the water park in the morning”
S6073NQglennm, 2 May 2017 | Read review
“Best room is at great wolf lodge”
travelerP8707IE, 1 May 2017 | Read review
“You can request to have a walkout, some rooms only have window.”
canana_banana, 10 Apr 2017 | Read review
“various types of rooms available according to your needs or size of your party”
bigredmike, 6 Apr 2017 | Read review
5 of 5
Expedia.com
US$113* /night
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Prices are for 1 room, 2 adults
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