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Sterling Inn & Spa

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Sterling Inn & Spa
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1,487 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
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Reviewed yesterday NEWvia mobile

Had a great evening.....Perfect spot to get away with your wife for a great evening.....The room was perfect.... Breakfast served in the room in the morning was a nice touch. The restaurant stole the show..... AG is probably one of the best restaurants I have eaten at in a long time. All of the food is either grown on thier...

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Helpful?
Thank Uuhggbvf
Region of Waterloo, Canada
Reviewed 3 days ago NEW

Our trip did not start out great with the Sterling Inn - when booking a few days prior, I spoke to a man on the phone that said I could use a discount code online to get a free upgrade and some wine vouchers. When we arrived to check in, the lady at the front desk told us that we...

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Helpful?
Thank Selena J
Canada
Reviewed 3 days ago NEW

Sterling Inn is always our first choice when we want a nice, quiet place to retreat at Niagara. Service was great, no-fuss check-in, and the rooms are large and spacious. May need to remind some of their staff to sweep the floor under the bed, otherwise all is good. :) The AG restaurant is also a must-try!

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Thank Gelai516
Rochester, New York
Reviewed 4 days ago NEWvia mobile

Nice, quiet, off the beaten path, but close walk to Falls and restaurants. Adults only, romantic place and is "pretty good". Not great, but slightly better than your average three star rated chain hotel for same price, with some nice extras like breakfast in bed, cocktail vouchers, steam shower, fireplace, jacuzzi in room and robes/slippers. At check in, we were...

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Thank ccsunlover
Ontario
Reviewed 4 days ago NEW

Two night stay with my wife - no kids. Pluses: - wonderful couple's massage in the spa - big spacious room with jacuzzi big enough for two - large bathroom with huge shower - comfortable bed with plenty of blankets - breakfast delivered each morning, included in the price - very friendly and welcoming front desk staff - free welcome...

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Helpful?
Thank mac4math
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your comments, we truly appreciate it! Our beautiful property was built in 1928, which brings unique character to our guest rooms. Not one of our guest rooms is like another. However, we do our best to find a happy medium between modern trends and paying tribute to the history. We are working...

Ajax, Canada
Reviewed 4 days ago NEW

I love this place. We've done all the "falls view" hotels over the years but this place beats them hands down for decor, quality, food, and value for your money and we keep coming back. You can always take a walk or drive down to the Falls!! My third trip to the Sterling Inn was a "day after" Valentine's Day...

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Helpful?
Thank LINDSAY A
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to write such a detailed review, we truly appreciate it! I am absolutely thrilled to hear you enjoyed the features of your room and our award winning dining room, AG Inspired cuisine. We do our best to offer great value to our guests and I'm thrilled we accomplished this for you. We look forward...

London, Ontario
Reviewed 1 week ago

The suite we stayed in was beautiful. Contemporary design with neutral decor. King bed was very comfortable and it was relaxing to sit in front of the fireplace. Loved the jacuzzi as well as the shower. Breakfast was served right to the room. What a nice touch to have french pressed coffee, fresh granola with yogourt and fresh preserves with...

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Helpful?
Thank Molly34
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience, I am thrilled to hear you had a wonderful time during your visit! We truly feel our beautiful rooms and unique amenities create the ultimate getaway, I`m so happy this was reflected in your experience with us. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa...

Port Perry, Canada
Reviewed 1 week ago

The Sterling Inn is a block off Victoria, hidden behind Imperial hotel. Staff are very friendly and go one step further to make your stay enjoyable. Our room was great, spacious and clean. Bed was a king and very comfortable. Had a small sink area with a fridge with freezer, has glasses for wine and drinks not plastic cups like...

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Helpful?
1Thank BigGeorge62
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Our team will be thrilled to hear your visit with us was a success! We truly feel all the little amenities we offer create the ultimate getaway and I'm so happy this was reflected in your experience with us. Thank you for sharing your comments, we look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General...

Toronto
Reviewed 1 week ago via mobile

We went on a mother daughter trip to Niagara Falls. We had a really nice time. The quaint hotel is nice. Great beds, strange layout, fabulous bathroom, and amazingly quiet. The front desk experience was always awkward for some reason; found the people either curt, dumbfounded by the simple area or restaurant questions, or simply odd. My little one and...

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Helpful?
Thank re_gftr
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience! I'm sorry to hear your experience with our guest services team was less than perfect. Our team truly strives to create a warm, welcoming atmosphere. I'm disappointed this was not accomplished for you. I'm glad that overall your experience with us was a success. We look forward to the opportunity...

Union, New Jersey
Reviewed 1 week ago

My husband and I decided to come to the Falls for a long weekend and even though we wanted to be close to the Falls, we didn't want to be in the middle of the chaos. When we arrived, the receptionist was very welcoming and we even received a complimentary upgrade. Our room was clean and smelled great. We absolutely...

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Helpful?
Thank Chrystianne S
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Wow what a wonderful review, thank you so much for taking the time to share your experience! I am thrilled to hear we exceeded your expectations from the moment you arrived. Our restaurant is truly second to none, I will be sure to pass along your kind comments regarding you dining experience! We look forward to welcoming you back during...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $132 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Sterling Inn & Spa Niagara Falls, Ontario
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sterling Inn & Spa staff and other travellers.
18 questions
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Questions? Get answers from Sterling Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is quieter!”
 of 5 bubbles 996selenaj, 21 Feb 2017 | Read review
“We've been here three times and all the rooms were wonderful!”
 of 5 bubbles 352lindsaya, 20 Feb 2017 | Read review
“I think all the rooms are nice. This hotel is not meant for families with young children but more of a romantic couples getaway.”
 of 5 bubbles Molly34, 16 Feb 2017 | Read review
“Any room is great, but I suggest booking in the winter months”
 of 5 bubbles codyjameshorrill, 9 Feb 2017 | Read review
“Some rooms only have steam showers, others have Jacuzzi tubs, so if you want a particular one request that when you book.”
 of 5 bubbles cannockgirl, 30 Jan 2017 | Read review
5 of 5