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Sterling Inn & Spa

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Sterling Inn & Spa
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1,508 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
Toronto, Canada
Reviewed 4 September 2013

Our go to hotel when visiting Niagara. The very spacious, modern and uniquely designed rooms are much more worth the money spent for accommodations while visiting Niagara. Within walking distance to attractions and Greg Frewin Theatre.

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Helpful?
Thank Kiedan
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

What a wonderful review! Thank you for taking the time to share your experience on Tripadvisor. We are elated to hear you enjoyed your stay with us. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Reviewed 4 September 2013

We travelled to Niagara Falls from August 27 to August 30 2013. Generally, service was good, people were friendly (especially in the restaurant), rooms and common areas were clean (other than lots of dust in our room) but would have to give this four star hotel 3.5 stars. 1. Check-in Was smooth and uneventful. We had emailed ahead of time...

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2Thank Rootsgal27
Ontario, Canada
Reviewed 3 September 2013

I had stumbled upon an article about the conversion of a dairy, complete with a 3 story milk bottle, to a boutique hotel and it intrigued me. I had the occasion to be in the Niagara Falls area, so I made plans to stay....what a lovely place! It has been beautifully renovated to be modern/chic. One enters through the 'milk...

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1Thank luvin_travel
Toronto, Ontario, Canada
Reviewed 3 September 2013

We thoroughly enjoyed our stay in the amazing room with a Jacuzzi and a free included Breakfast in bed next morning, We have stayed in other falls view hotels with much more well known names, and they were good too, but The Sterling Inn and Spa is in a league of its own, so you need to try and see...

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Thank Nasir M
Toronto, Canada
Reviewed 2 September 2013

Sterling always deliver. Quiet, spacious rooms. Wooden décor. Black, red and cream color theme. Large windows. Ginormous steam shower. Sturdy bed. Free Parking and Breakfast in bed. Hooked which is why I always come back.

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Thank joliefolie20
Washington, District of Columbia, United States
Reviewed 1 September 2013

This was my first time in Niagara Falls. Before booking, I looked at several of the falls view hotels but chose the Sterling Inn after reading many of the favorable reviews of other travelers. I definitely made the right choice! The hotel caters to couples, has huge rooms with fireplaces and jacuzzis, and includes complimentary breakfast each morning. All the...

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1Thank Kelli S
Cincinnati, Ohio
Reviewed 30 August 2013

It was our first stay at Sterling Inn and we spent three nights. We wish we could give more than a three star rating just because the staff was so nice and the hotel is in this very cool old dairy building. The room size and design are spectacular but it's hard to enjoy the room when the bed is...

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Thank KYarg
Lindsay D, Manager at Sterling Inn & Spa, responded to this review

Dear Guest, Thank-you for taking a moment to relay feedback about your recent stay with us at the Sterling Inn & Spa. It is great to hear that our staff members were accommodating and helpful during your stay. I do apologize for the housekeeping issues that you encountered. Our housekeeping staff clean guest suites that are arrivals first so that...

Montreal, Canada
Reviewed 23 August 2013

It was my first stay at Sterling Inn. When I look on google map, it looks not so close from Niagara falls and some entertainment area but it was very convenient area :) The room was very comfortable and very big space. One thing was the big noise of Air Conditioner. I was not sure what the sounds was for...

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Thank MegMeg1982
Fernandina Beach, Florida, United States
Reviewed 19 August 2013

We very much enjoyed our stay here. The room was open and spacious and the layout was great. Room service continental breakfast was a nice touch and the food was good. We especially were impressed with the young lady at the front desk at check in and throughout our stay. She gave us excellent dining and tourist advice. She was...

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Thank Chuck C
Reviewed 18 August 2013 via mobile

The rooms were beautiful and huge. Beautifully furnished with an amazing lay out. Great location walking distance to Clifton hill. A hidden gem in Niagara! Like a 5 star retreat. Breakfast was great too. No complaints. You get what you pay for

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Thank Canbaby

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $127 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Hotwire, Jetsetter, getaroom.com and HotelQuickly so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Sterling Inn & Spa Niagara Falls, Ontario
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sterling Inn & Spa staff and other travellers.
18 questions
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Questions? Get answers from Sterling Inn & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the ground floor for easy entry and exit. No problems with noise.”
  • The glass basin
  • The comfortable bed with gowns.
 of 5 bubbles foodenator88, 20 Mar 2017 | Read review
“Dont pay for the parking at the hotel for $14 a night, for litteraly across the street is all day parking for $5.”
 of 5 bubbles paulbE7682PG, 18 Mar 2017 | Read review
“any room would be interesting. There are some premium rooms, maybe for honeymooners. We paid $25 extra for a larger room”
 of 5 bubbles 102alk, 14 Mar 2017 | Read review
“Second floor rooms have nice ceiling beams, but you can hear the wind on the roof.”
  • We had a balcony, which was great.  Clifton Hill attractions were 10 minutes away walking!
 of 5 bubbles 586angef, 8 Mar 2017 | Read review
“if your local tell them. Never heard any other guests and hotel was pretty full so I'm guessing all rooms are as quiet as the one we had”
 of 5 bubbles lynnc137, 5 Mar 2017 | Read review
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