Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
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About
#48 of 188 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Niagara-on-the-Lake, conveniently located off Queen Elizabeth Way highway, and a short drive from Hamilton, Toronto & Buffalo with free on-site parking including an electric vehicle charging station for all registered guests.
Start your day off right with our complimentary Express Start® hot breakfast bar and a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. We are pet friendly. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event spaces are available for groups of up to 100 people.
Guests enjoy this Niagara-on-the-Lake hotel while they explore beautiful Ontario.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
46Car recommended
Grade: 46 out of 100
21Restaurantswithin 1 km
4Attractionswithin 1 km
524 York Rd, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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Rental CarsSee all Niagara-on-the-Lake car hire
173Reviews2Q+A22Room tips
Reviews
Traveller rating
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Nice room that included a free complimentry breakfast. Staff was very nice and helpful. Pool was aso very nice. A little far from the town but there are some nice winery's close by that are very nice.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We have stayed here a few times and each time have been pleased. Clean, modern facilities. Friendly staff, good breakfast, free parking. Will return on our next visit. Great location as we try to avoid staying right in Niagara Falls, but still close enough if you need to go there!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Aug 7, 2023
Thank you for your return visit Carriesunshine, and for taking the time to share this excellent rating and great comments of your experience. We look forward to welcoming you back again soon .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fairly new and clean, well appointed, well maintained, well managed, nice location half way between Niagara Falls and wonderful Niagara-on-the-Lake, next to Outlet Center. Breakfast area well looked after. Guest laundry with lots of machines. Front staff friendly, housekeeping o.k.. Hotel recommended for a visit to the Falls and do not miss the Wine Country.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We came into town for an overnight, on a Saturday no less, and there was a lot of people and activity. We were surprised at the size of the property, and that is was conjoined to the StayBridge. SB is our go-to, but the higher price made us choose the HIX. We were not disappointed. We were very pleased that the staff honored all of our preferences from our profile and as requested in our reservation. The room was very clean. This has not been our usual experience lately with HIX. There was an abundance of towels in the bathroom, and the lights were very bright in both the bath and the room which was a nice change, again, from the usual HIX experience. Breakfast at 930am on Sunday morning was packed! Literally not an open chair to sit in, but there were trays provided for taking food elsewhere so we decided to take ours back to our room. The food was really well-stocked and rotated which made us very happy. It was also better quality than we have seen lately in the US. So again, far better than our usual HIX experiences lately. Is the difference Canada vs US? No idea, but this was a really great experience. We would definitely choose this property again.…
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Date of stay: October 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 4 weeks ago
Thank you for your stay SonriseBMD, and for sharing your great comments. We are happy to know that we took great care of you and that you enjoyed the offerings at our Breakfast Buffet. There are some very slight differences in standards for the breakfast between Canada and the USA, which we do have guests point out to us periodically. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was exactly what we expected from a holiday inn express. Lobby was bright and inviting. Staff was friendly. They had sofas and TV in the lobby. Pool was clean. Room was clean. Bed was good. Shower/bathroom clean. Continental Breakfast (included) was nice - coffee, tea, juice, bagels, pancakes, eggs, bacon, baked beans, apples and bananas. The Staybridge suites on the other side of the hotel had their own breakfast room. If you want a nicer breakfast buffet, stay there. Free parking. It's right off the freeway. Central location across from the huge outlet mall, close to St Catherine, Niagara-on-the-lake, and lots of wineries. The only drawback was that it's literally next to the freeway, so we heard the rush hour traffic in the morning.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded 4 weeks ago
Thank you for your stay Laura, and for sharing your great comments. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a charity golf tournament and had over 20 rooms booked. We had issues from the start with them changing rates on our guests and missing rooms from the rate code. They charged us a room charge when an emergency happened and a player couldnt come. After booking so many rooms that’s low!
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Check rates carefully. Breakfast closes early with limited hours so make sure you get there in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Sep 13, 2023
Thank you for your stay Nancy, and for sharing your comments here on Tripadvisor. We would like an opportunity to investigate your issue a bit further. When a group is confirmed, with a group code, the rates are locked in as long as bookings are made within a certain period of time (called the cutoff date). If booking after the agreed, and contracted, cutoff dates, rates could be higher as the new booking would not be made as part of the group. If you are willing to discuss this further, so we can see exactly what occurred with this group, please call the hotel and ask to speak with the General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice recent and clean hotel. Close to notl wineries. breakfast is not amazing but is fine for an included breakfast. free parking. helpful staff. pricing is affordable for niagara area. this hotel has good value for money. will go back during our next notl trip
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Sep 13, 2023
Thank you for your stay FoodieLuxury and for sharing your nice comments. Many guests tell us that we do provide excellent value with the inclusion of parking, breakfast and WiFi. We are pleased to hear that you would plan to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our greeting was friendly and nice. Our room however didn’t work out for us. There was a loud inconsistent noise within the walls, like something in a pipe. Not sure how to describe, but we knew we wouldn’t be able to sleep with this. We went downstairs to the checkin and they were very apologetic and offered us a different room. Thank you for this, it worked out so much better and we slept well. Both rooms were extremely clean and had everything we needed. Breakfast is one very busy time, so make sure to go early. Everything is what we expect when staying at a Holiday Inn. Maybe fix the noise though.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Aug 7, 2023
Thank you for your stay ShoppingBound and for sharing your great comments. We were sorry to learn that you experienced a noise within the first room assigned to you and are happy that we were able to relocate you accordingly to a room that worked out better for you. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the smiles and helpfulness of Paige, Desiree, Robin, Jayne and Derick we had a great stay. They took care of us with helpful dinner recommendations to easy check in. The quality of the room was nice and very clean. The breakfast in the morning is good! Thank you and we will come again.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derrick Medcalf, Owner at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Dec 18, 2022
Thank you MarkM939 for your 5 star review and for such kind words! Myself and the others appreciate your compliments and we're glad you had such a great stay. We hope to get the chance to welcome you back! Derrick M, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zero complaints about this facility! Our hockey team group booked 20 rooms here recently and we were all very pleased with this hotel. Rose was very helpful with the reservation process and check-in was seamless. The hotel was very clean, quiet, with a good variety of complimentary breakfast options. Parking was free with lots of spots. Close to the outlet mall and a few restaurants. Would certainly stay again,
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Crescenzi, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Responded Dec 30, 2022
Thank you for your group booking Coondog99, and for taking the time to share these great comments about your experience. We are so happy to know that we took great care of you and that you would plan to visit again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$170 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express & Suites - Niagara-On-The-Lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
104
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Claim Your ListingHoliday Inn Express Niagara-on-the-Lake, an IHG Hotel (C̶$̶1̶8̶9̶) C$134 - UPDATED 2023 Prices, Reviews & Photos (Ontario) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Nearby attractions include Niagara College Teaching Winery (1.0 km), Outlet Collection at Niagara (0.8 km), and Pepper Palace (0.9 km).
What are some of the property amenities at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Niagara-on-the-Lake, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.