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Holiday Inn Express & Suites - Niagara-On-The-Lake

Traveller (29)
Room & Suite (17)
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Overview
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524 York Rd Intersection of York Road and Glendale Avenue, Niagara-on-the-Lake, Ontario L0S 1J0 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star accommodation
Additional information
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Offers from Holiday Inn Express & Suites - Niagara-On-The-Lake
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews(62)
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corrielou77
Toronto, Canada
2317
Reviewed 1 week agovia mobile
We ended up having to take a last minute one night stay in NOTL and chose this hotel. It was amazing. Everything was clean and new. Beds and pillows were very comfortable. Check in and check out was a breeze. All staff were friendly and helpful. We brought our puppy with is and everyone was oogling over him. The rooms were spacious and clean and the bathroom was large and had a nice standup shower with glass sliding doors. There was a lot of storage in room which was great. The breakfast was hot only complaint is there was nowhere to sit so we had to sit in a meeting room space that they open up for overflow. Wasn’t that convenient as I was solo with two kids so it was a bit rougher to manage. Parking was free which is always a bonus. Nice central location for visiting NoTL and NiagaraFalls as it’s a min off the QEW.
Thank corrielou77
Response from JohnC15390, General Manager at Holiday Inn Express & Suites - Niagara-On-The-Lake
Responded 6 days ago
Thank you Corrielou for the stay, and for bringing you puppy along on the trip. It was great to meet him. We work hard to keep the hotel looking great and in providing the best value and service for the money spent. We are pleased that you took advantage of the free breakfast and parking, which we know goes a long way in keeping travel budgets in line, especially in the Niagara area. We hope to be of service to you and the family again soon.
Bruce C
Fitzroy Harbour, Canada
52
Reviewed 2 weeks ago
This Hotel is only a few months old, so it is in great shape. The rooms are large, clean and comfortable. The staff were very friendly and helpful. There was a minor problem in our room (expect it was due to how new the hotel was) and we just mentioned it to the manager. Rather than John (Manager) passing this along to his staff to fix, he personally dealt with it immediately and quickly personally. That blew me away. It was a great Hotel stay and will return the next time I am in the area.
Thank Bruce C
Response from JohnC15390, General Manager at Holiday Inn Express & Suites - Niagara-On-The-Lake
Responded 2 weeks ago
Thank you Bruce for the stay, and great comments. We will never say that we are perfect, but we certainly do take ownership of issues that may be brought to our attention, and we work hard to correct them immediately. We are so happy that you recognized that effort and are pleased to know that we would have the opportunity of welcoming you back again, when travel plans bring you this way. All the best for a safe and enjoyable holiday season.
dhirjasu
novi, michigan
6861
Reviewed 2 weeks agovia mobile
We had a very pleasant stay at the Holiday inn Express in Niagara-on-the-Lake. Hotel is clean and neat. All staff was very friendly. David was very welcoming and helpful. We were impressed! Convenient to get to and easy to go to all the wineries from here.
Thank dhirjasu
Response from JohnC15390, General Manager at Holiday Inn Express & Suites - Niagara-On-The-Lake
Responded 2 weeks ago
Thank you Dhirjasu for the great review following your stay with us. We are so happy to hear that David provided great service, upon arrival.....we love working with him. Hopefully, we'll have a chance to welcome you back again. It would be our pleasure.
Cathy W
Niagara-on-the-Lake, Canada
9930
Reviewed 2 weeks ago
We stayed one night as a girls getaway and enjoyed our stay. Staff was very friendly and extremely helpful. The room was cozy and welcoming. Breakfast was good. Would have enjoyed a restaurant on site but close to great places in Niagara on the Lake. Great location close to the highway and shopping. Highly recommend.
Thank Cathy W
Response from JohnC15390, General Manager at Holiday Inn Express & Suites - Niagara-On-The-Lake
Responded 2 weeks ago
Thank you Cathy for your excellent review following your stay with us. We can't think of a better place to stay during a girls getaway in the Niagara area. You may be happy to know that there are plans to incorporate restaurants in close proximity to the hotel, that we know will be a hit for all our guests. We appreciate the recommendation for fellow travellers and hope to have the opportunity to see you again as well.
Antonina M
Vaughan
40
Reviewed 2 weeks agovia mobile
Breakfast was amazing. The staff member who worked the dining room is amazing. She was constantly making sure everything was replenished, everything was clean, engaged with the guests and all around happy person. Fabulous experience.
The service desk agent working the front desk had many suggestions as to what to do in the area. She was engaging and made us feel like we were the most important people in the room.
Definitely the hotel to stay in when in Niagara-on-the-Lake.
Thank Antonina M
Response from JohnC15390, General Manager at Holiday Inn Express & Suites - Niagara-On-The-Lake
Responded 2 weeks ago
Thank you Antonina for your stay, and for sharing this excellent review on TripAdvisor. We know how great it is to start the day with a great breakfast. Our team works hard to ensure that the selection is constantly replenished, while taking the time to also ensure that our guests are enjoying their stay with us. We are so happy to hear that you found the hotel perfect for your needs. We hope to welcome you back again soon, and we wish you all the best for the upcoming holiday season.
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About
Description
Welcome to the 100% Smoke Free Holiday Inn Express Niagara-on-the-Lake, conveniently located off Queen Elizabeth Way highway, and a short drive from Hamilton, Toronto & Buffalo Start your day off right More with our complimentary Express Start® hot breakfast bar, with a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art fitness centre. The 24-hour business centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event space is available for groups up to 150 people. Located less than one kilometer from the Outlet Collection at Niagara, and a short drive to the majestic Niagara Falls and the historic area of Niagara-on-the-Lake. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
104
Price range
US$81 - US$167 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express & Suites - Niagara-On-The-Lake Ontario
Location
Canada > Ontario > Niagara-on-the-Lake
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
104
Price range
US$81 - US$167 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express & Suites - Niagara-On-The-Lake Ontario
Location
Canada > Ontario > Niagara-on-the-Lake
Photos
Traveller (29)
Room & Suite (17)
Dining (3)
Pool & Beach (1)
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Questions & Answers
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Abballen
May 20, 2018|
AnswerShow all 2 answers
Response from Ted_Legate | Reviewed this property |
Less than 15 minutes
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Room Tips
"Out room was very close to the elevator which I found uncomfortable as you can hear everything through the..."
tourist1466
Jul. 2, 2018
Read review
"The top floor had nice views of the surrounding area."
lem_on416
Jun. 24, 2018
Read review
"Higher Floor"
widget_99
May 13, 2018
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