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White Oaks Resort & Spa

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Traveller (573)
Room & Suite (59)
Dining (51)
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About

#1 of 1 resort in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 5 star, 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Car hire
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English
4.5
4.5 of 5 bubbles6,227 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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White Oaks Resort & Spa earns rave reviews for creating an inviting atmosphere, complete with thoughtful touches like Nespresso machines and fresh floral arrangements. Nestled in a location praised for its proximity to shopping and attractions, guests have called out the exceptional service that personalizes their stay. While the rooms are generally admired for their spaciousness and modernity, a few guests find them less than impressive. Opinions vary on the resort's value, but its cleanliness and extensive amenities, such as the gym and spa, are consistently celebrated.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Outstanding
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6,227Reviews29Q+A100Room tips
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Ms R wrote a review Yesterday
1 contribution
Shout out to the amazing staff. Jeremy and Andre went above and beyond to help me with a personal issue so that I could focus on delivering my best at a Women’s conference (ETFO WIA - Niagara). Highly recommend this location not only for the beautiful space but for the amazing staff! Hope to visit again soon K. Chandoo
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stephanie N wrote a review Apr 13
1 contribution
The staff was amazing. It was my husbands birthday and they sent up chocolate covered strawberries it was so thoughtful. Great location, I would definitely recommend staying here. We are having dinner at LIV tonight as well I don’t think we’ll be disappointed.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded yesterday
Dear Stephanie, Please let me once again express our very Happy Birthday wish to your hubby from all of us here at White Oaks! What a lovely way to celebrate his special day together, we are so pleased that you chose WO as the location and that LIV will be your dining choice in the Region...it really is lovely and I am sure you will be Wowed! We are delighted that you enjoyed your yummy treats, that you find our location "great" and that you find our team "amazing"...everything is as it should be while the two of you are enjoying a getaway. Thank you for your kind words and for you valued recommendation...it will be our pleasure to warmly welcome you again, anytime. We hope to see you soon! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah G wrote a review Apr 12
Mississauga, Canada7 contributions
Our family went to the White Oaks Resort on March Break with our 2 kids and some friends. We've been before so this was a return trip. We enjoyed the room so much from last time we booked the two queen tower rooms again. They're wonderfully updated and quite spacious. I like there is a fridge and Nespresso machine so I can bring my oat milk and make a latte in the morning. The bathrooms and so nice and the toiletries amazing. They were so kind to give us extra towels and shampoo as there were 4 of us in the room. The pool is warm and big and the hot tub is a great size too. The pool and hot tub are shared with the public health club so sometimes it can get quite busy. Reception is very welcoming.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Pool and hot tub are shared with the Health Club
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 2 days ago
Dear B&B, We were delighted to welcome you and your family back again, thank you for your loyalty and for bringing friends! It is wonderful to read that you had another 5 STAR experience and that you enjoy our Tower rooms, fridge and Nespresso machine...I like that you ensure that little extra comfort by bringing your oat milk to make a special latte in the morning! "So nice" bathrooms, "amazing" toiletries, meeting your needs with "extra towels and shampoo", "warm and big" pool and hot tub and a "very welcoming" reception...we are delighted that you are happy and that you feel at home here at White Oaks especially with the people who are so important to you. It is fabulous to know that you had a great time together. A cheery greeting, warm smile and another sincere welcome back...await you here at WO, anytime! Kindest regards, Lindy, Guest Service Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas F wrote a review Apr 9
2 contributions
This hotel is downright amazing. Clean, well kept, beautiful decor. The staff though are the highlight of this hotel. Everybody was friendly and great to interact with. Will be back for sure. The location was just minutes from Niagara Falls, and right across the street from an outlet mall. Can't recommend this place enough and it was a hell of a value.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Do yourself a favor and book a massage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 5 days ago
Dear Thomas, "A hell of a value", "downright amazing, "clean, well kept, beautiful décor", and convenient location... thank you for choosing White Oaks for your recent getaway and for your fabulous review! Your kind words and sentiments mean more to us than you may realized. Knowing that you found our team "the highlight" and "friendly and great to interact with" is very rewarding for all of us, and reading that you will be back "for sure" and that you "can't recommend this place enough" is appreciated equally, as it means that you are utterly happy with your experience while here. Thank you for letting us know! We look forward to warmly welcoming you again with a cheery greeting and a smile. Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DavidBOntario wrote a review Apr 9
Toronto, Canada10 contributions23 helpful votes
We stayed at White Oaks Resort & Spa the first weekend in April, 2024. We were there with an extended family group and many friends. In all, we had a party of 25. From the arrival to our departure from the resort, everything was something to be appreciated. The arrival greeting team and front desk did their job really well. They were welcoming, informative, and very efficient. We checked in at a particularly busy time and the process was handled very professionally, yet personally. They were welcoming to all, the youngest of us, age 6 through to the most elderly, 83. The rooms and facilities are maintained to top level. Everyone working in the resort is empowered to engage and respond. Again, done so very professionally and effectively. The hotel manaagement is very conscious of the guests' needs and makes every effort to accommodate and anticipate. The staff is available but not the least bit intrusive or stuffy. The restaurant experience was great. We were there with a big group, and they handled it, no problem. The buffet is well presented and very varied. There were no negatives at all and the kids, who are the most difficult to satisfy, all walked away smiling broadly. The maintenance level and cleanliness of the hotel and the guest rooms was exemplary. I could not rate the hotel and the experience any better. This is an unqualified great property in the Niagara region.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 5 days ago
Dear David, Firstly; thank you so much for trusting White Oaks with some of the most important people in your lives. We could not be more pleased that each member of your group from the youngest to the young at heart were treated, as we believe they should be, with genuine care and respect. Best of all, each found great reasons to be happy not only being here at WO, but more importantly sharing these precious moments together building lasting memories with family and friends. Secondly; thank you for noting our empowerment to "engage and respond" in a very professional and effective way. We do try to anticipate our guests needs and are always open to accommodating when and where we are able to Thirdly; how nice of you to note that we are "available but not the least bit intrusive or stuffy", I enjoyed your wording as this is the balance we try to achieve Fourthly; recognizing the "exemplary" contribution of our diligent cleaning and maintenance teams is very gracious of you. They really are fabulous, hard-working individuals who exude pride and friendliness wherever they are in our resort Fifthly; noting your "great" restaurant experience both with food and service, even as a larger group, is very rewarding for our F&B and Kitchen teams in particular...the children's smiles being the biggest cherry on top! Sixthly; thank you for stating that our WO is an "unqualified great property in the Niagara Region" and that you could not rate our "hotel and the experience any better"...I am very sure that like mine, all of our chests are swelling just a little more with great pride and gratitude in response to your kind words Finally; When the heck are you all coming back? It has been our sincere pleasure to have you here and we can't wait to have such a gracious and lovely group of people back with us. All of us here at WO will do all that we can to help repeat this memorable experience for you. Hope to see you soon! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sjm99112018 wrote a review Apr 6
2 contributions
Hotel is spotless and the gounds are well kept. Room is large with plenty of closets. Beds are comfy. The staff are accommodating and freindly. The pool is clean and has showers, and a changing area. There is also a large hot tub. The location is close to the outlets and 15 minutes to niagra falls. Overall an A+
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 1 week ago
Dear SJM, "A+"...we will take it! Thank you so much for letting us know that you are 5 STAR happy and that you found so many highlights during your recent stay with us here at White Oaks! "Spotless" hotel, "well kept" grounds, "large with plenty of closets" rooms, "comfy" beds", "clean" pool, "large" hot tub and a convenient location for your needs...we could not be more pleased that you found our WO to be a "real nice place to stay"! Thank you also for kindly noting that you found us "accommodating and friendly" as it is our pleasure to do all that we can to help you have a great getaway. Warmly welcoming you again is something we look forward to! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tourist20840449893 wrote a review Mar 2024
Flesherton, Canada1 contribution
I was very surprised at the amount of children at this place , I don’t understand what’s here for them. It’s a conference resort and spa … I could definitely think of much better places to bring kids to than this place. Maybe consider an “after hours” for the spa/pool like maybe “no children after 8:30 pm” and the TV system is kind of bad, definitely needs to be upgraded to a ROKU system and not Chrome cast. Everything else’s was fabulous.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Lots of children! Don’t expect a relaxing time at “the spa”
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 2 weeks ago
Dear Tourist, Everything else was "fabulous"...thanks so much for one of the TOP Ratings! We appreciate knowing that you had a wonderful getaway with us here at White Oaks, overall, and wish you to know that your feedback and suggestions has been forwarded to the appropriate team for review and consideration. It will be our pleasure to warmly welcome you again with a smile and cheery greeting, anytime! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bunny19682014 wrote a review Mar 2024
Toronto, Canada60 contributions25 helpful votes
+1
Speaking from 50 years of travelling all over the world, room 302 was sadly very dark, not inviting and it was a sunny day. Woman who checked us in knew it was our first time here and this room did not make a good first impression. It was beside the elevator. It needed renovations. Big space for a hotel room but a small window even if it was floor to ceiling overlooking the garden. The pool area had a very strong smell of chlorine that it felt toxic to our senses. Change room, spa, shower area nothing extravagant with simple white towels. Sorry not welcoming enough for an experienced traveller with her partner. Feeling stressed about sleeping in a room with a dirty couch. Lastly tv was disappointing. Quality of pic was low as it was an older LG model. We would have asked for a better room but did not as it was gifted to us as a spa/one night stay. Beware if you wish to gift this to anyone. If they are used to going to beautiful hotels and spas around the world this is not the place for them. Other people might not know the difference. Good point location is off the highway and Outlet Shopping across the street.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Discover61977305491 wrote a review Mar 2024
2 contributions
Great weekend away to just relax. We booked a wine tour, and our guide was so knowledgeable about the different wineries, and the local area. Very pleasant. The two restaurant choices were perfect, we didn’t even have to leave the resort. All of the staff were very pleasant and easy to get a hold of if we had questions. The room was phenomenal. We will be booking here again in the future.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
Dear Discover, "Great weekend away to just relax"... sounds amazing! What a wonderful way to unwind and enjoy...a "very pleasant" wine tour with a "knowledgeable" guide, two "perfect" restaurant choices within our resort, "phenomenal" room and "very pleasant" and accessible staff who are genuinely delighted that you are here...thank you for choosing White Oaks for your recent getaway! Reading about your time at WO is very rewarding for our team and we could not be more pleased that you are happy! Thank you for your kind words, for taking time to post, and especially for letting us know that you will be booking with us again...we will be glad to warmly welcome you anytime! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cathie wrote a review Mar 2024
3 contributions
My husband and I just received the best massage ever. The spa was super clean and safe. The girls at the front were welcoming and professional. Brandon and Mathew were really experienced and great at their jobs. We would recommend this Spa to anyone looking for a relaxing time.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
Dear Ma, Don't you love it when that happens..."the best massage ever"! Wow...love that you are happy! We are delighted that not only did you have a wonderful experience, you found our Spa "super clean and safe", our reception "welcoming and professional", and Brandon and Mathew "really experienced and great at their jobs"...thank you for choosing the Spa at White Oaks and for recognizing Brandon and Mathew for their skill and caring. Thank you as well for your valued recommendation and for letting us know that you had a lovely relaxing time! Warmly welcoming you again with a cheery greeting and a smile will be our sincere pleasure. Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$202 - C$364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white oaks conference resort and spa, white oaks hotel niagara-on-the-lake, white oaks conference hotel, white oaks resort, niagara on the lake white oaks, white oaks spa, white oak resort anbd spa
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
220
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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White Oaks Resort & Spa - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about White Oaks Resort & Spa
Which popular attractions are close to White Oaks Resort & Spa?
Nearby attractions include Outlet Collection at Niagara (0.2 km), Pepper Palace (0.4 km), and Hour Passion (0.2 km).
What are some of the property amenities at White Oaks Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Oaks Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Oaks Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Oaks Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to White Oaks Resort & Spa?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at White Oaks Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at White Oaks Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does White Oaks Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to White Oaks Resort & Spa?
Many travellers enjoy visiting British Methodist Episcopal Church (5.9 km), DeCou House (4.3 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (3.7 km).
Does White Oaks Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.