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Dining (21)
About
#11 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Nestled serenely in the heart of wine country and historic Old Town of Niagara-on-the-Lake, minutes to theatres and attractions, The Oban Inn overlooks Lake Ontario and the Canada’s oldest golf course. With 26 tranquil, luxurious guest rooms and elegant dining surrounded by delightful ponds and lush English gardens and the creation of the beautiful new OSpa, The Oban Inn has become a celebrated wellness retreat. State-of-the-art exercise room, outdoor hot spring and infinity lap pool.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Board games / puzzles
Highchairs available
Parking
Wifi
Hot bath
Outdoor pool
Saltwater pool
Fence around pool
Breakfast available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Flatscreen TV
Bath / shower
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Residential Neighbourhood
Languages Spoken
English
Location
Full view
89Good for walkers
Grade: 89 out of 100
25Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
160 Front Street, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Getting there
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747Reviews13Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Lovely historic inn, great loction, but we won't be back. Food was quite good, especially perogies which are always available but not on the menu (?) Service was clumsy and a bit slow, especially breakfast which took a full hour due to one the server on duty. We "upgraded" our third floor room with queen bed to a second floor room (#3) with a king. The room itself was crowded, but adequate. No refrigerator to chill the wine, no USB power, and the shower control so stiff my wife couldn't move it (and she's not at all feeble!) and the half tub shower screen a fine example of form-over-function. Otherwise OK. However! From 9-30 pm to 12-30 am, there was intermittent but highly annoying noise from above (#15) Sounding much like someone pounding about in big boots and repeatedly rearranging the furniture. I wonder if it might have been a huge dog? I expect quiet after 11 pm by which time we were comfortably in bed and assumed the noise would soon stop. At check-out, we were told "next time ask for a room on 3 rd floor" and "we could have moved you to another room" which is exactly why we didn't call the desk at 12-30 am. How about moving the problem out of #15! in this situation? It was quite clear from the girl's response that this is a regular complaint, so beware! We've stayed in pretty much every hotel in this town over the past 30 years but we won't be back to the Oban Inn.…
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Date of stay: December 2020
1 Helpful vote
Helpful
The Oban Inn dining room and hotel is very nice, don't get me wrong, but the meal was a disappointment. Let me start with the good parts: the appetizers including crab cakes and caesar salad were well-prepared and tasteful. No complaints there. Service was very good, as was the creme caramel dessert. But the main entrees were less than desirable. Specifically, my girlfriend's salmon was under-cooked at least for her and she was not asked how she would have liked it. I guess hindsight is 20-20. I suppose she could have sent it back The roasted potatoes that accompanied her meal were completely inundated with SALT and were in fact the saltiest potatoes we've ever encountered. As for my meal, the lobster pasta, it was so salty it was basically inedible. Did I eat it? Yes most of it, as I was starving, but in hindsight, I should have sent it back. The lobster was extremely rubbery and therefore over-cooked. A disappointment given that the entre was over $30 if I recall correctly. I doubt we would go back to the Oban. We were looking for a special pre-Christmas meal to enjoy together, and instead were very disappointed in the overall quality of the food -- except as noted above.…
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Date of stay: December 2020
Service
1 Helpful vote
Helpful
ON Dec. 5 I arrived for my 10:15 massage at 10:16 and was greeted by staff informing me they had already called me due to being “late”. I expressed that I didn’t realize 1 minute was late (I was at the spa the week prior and had already completed the paperwork required of new clients). A man (he did not identify himself) who I am guessing was the manager indicated I had a lot of paperwork to fill out and should arrive early. I profusely apologized and this man walked away without saying anything. After the experience expressed my concerns via email and was given a message that stated they were sorry for my experience prior to my relaxing treatment and did not offer to do anything to make it right. Will not recommend them for anyone wanting a relaxing spa experience as I felt incredibly tense and uncomfortable.…
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Date of stay: December 2020Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Si Wai Lai, Owner at Oban Inn
Responded Dec. 12, 2020
Dear Jennifer, It is regrettable that your experience with us was not a positive one. The matter was addressed with this individual and I am truly sorry about that. But understanding that due to COVID restrictions on our time allotments must be very accurate and paper work is Mandatory as per government even if your last appointment was the day before. Admittedly you were late and we cannot push back other appointments especially with the disinfecting time needed. I do apologize and hope that you would give us another chance and have a positive experience. Regards, Monica Lambert OSpa Manager
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My wife and I spent two nights at the Oban Inn (Sunday and Monday) and had a fabulous time. We were in Room 1 overlooking the lake, and this is a spacious room with a fireplace and a good sized bathroom. We both had spa treatments, we had cocktails in the bar both nights, and we had dinner in the restaurant one night. Everything was first rate, and the Covid protocols were properly observed and we always felt safe. We hadn't been to the Oban Inn for a couple of years, and some of the reviews made nervous, and I am happy to report that the staff was professional and friendly, and our experience was five star!! And if you are ever having dinner there when they are having the perogy appetizer special, they are a must have.
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Date of stay: November 2020
Location
Cleanliness
Service
Helpful
We celebrated our 11th wedding anniversary this week and stayed here for two nights. We enjoyed massages in the spa the second day which were wonderful and relaxing! The staff was awesome, friendly and attentive. I truly recommend the Oban Inn if you're staying in the area. The original building was built in 1824. A lot of history here. Beautiful building and area. Our room looked over the lake (beautiful). You must check out the library on the second floor! Thank you to the staff for a great anniversary get away.
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Date of stay: November 2020Trip type: Travelled with family
Helpful
PRICE RANGE
US$139 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oban inn, spa and restaurant hotel niagara-on-the-lake, oban hotel
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
26
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Claim Your Listing Frequently Asked Questions about Oban Inn
Which popular attractions are close to Oban Inn?
Nearby attractions include BeauChapeau Hat Shop (0.5 km), Queens Royal Park Gazebo (0.4 km), and Greaves Jams (0.4 km).
What are some of the property amenities at Oban Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Oban Inn?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Oban Inn?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Oban Inn?
Conveniently located restaurants include Il Gelato di Carlotta, Nina Gelateria & Pastry Shop, and Treadwell.
Are there opportunities to exercise at Oban Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Oban Inn located near the city centre?
Yes, it is 0.5 km away from the centre of Niagara-on-the-Lake.
Does Oban Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Oban Inn?
Many travellers enjoy visiting Old Fort Niagara (1.3 km), Fort George National Historic Site of Canada (0.5 km), and McFarland House (3.2 km).
Does Oban Inn have any great views?
Yes, guests often enjoy the park view available here.