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    The Pillar and Post Inn, Spa and Conference Centre

    2,269 reviews
    #6 of 17 Hotels in Niagara-on-the-Lake
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    48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    1 (289) 799-3853
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    All photos (472) 472
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    Certificate of Excellence
    Traveller (393)
    Room & Suite (76)
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    Overview
    4.5
    2,269 reviews
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “hot springs”(294 reviews)
    “cannery restaurant”(165 reviews)
    “outdoor pool”(113 reviews)
    Hotel website
    1 (289) 799-3853
    48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    Additional information
    Visit Hotel Website
    Offers from The Pillar and Post Inn, Spa and Conference Centre
    Special Offer: Summer Lovin'
    Hotel packages
    Offers from The Pillar and Post Inn, Spa and Conference Centre
    Special Offer: Summer Lovin'
    Hotel packages
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    Reviews (2,269)
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    1,411
    495
    202
    90
    41
    Show reviews that mention
    All reviewshot springscannery restaurantoutdoor poolprime ribget awaymy husband and iwine barshuttle servicevintage hotelsturn down servicecouples massagesteam roomromantic getawaywedding anniversaryking bedprince of walesgas fireplace
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    1 - 5 of 2,239 reviews
    Reviewed yesterday
    Elegant but Aging

    I spent 2 nights at The Pillar n' Post for a gals' getaway. There were 14 of us in total. We shared rooms so altogether had 7 rooms. Some of us were happier with the location of our rooms than others. My sister and I...More

    Thank DonnaWebber
    Hotel's Favourite
    Reviewed February 2, 2018
    Great Getaway at Pillar and Post!

    My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More

    2  Thank paulglover90
    Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded February 3, 2018

    Dear paulglover90, Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More

    Reviewed 3 days ago via mobile
    Not worth the price of the room

    We arrived an hour or so early and were told our room was not ready but we could check in and they would give us a call as soon as it was - no call received. We just strolled back to the hotel to inquire...More

    Thank runtoeat72
    Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded yesterday

    Dear runtoeat72, Thank you for taking time to provide feedback regarding your recent stay with us. Your comments have been shared with our entire management team. I apologize our team was delayed in notifying you that your room was ready. Also, please accept my apologies...More

    Reviewed 3 days ago
    Charming, great stay

    Great stay, beautiful neighbourhood, easy walk to the core of Niagara-on-the lake, although they have a great shuttle-on-demand service between all their hotels,would highly recommend the restaurant (The Cannery) on site. Great place for a romantic weekend, you really cannot go wrong in Niagra-on-the-Lake, great...More

    Thank dehalk
    Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded yesterday

    Dear dehalk, Thank you for your fabulous review! It sounds as though you thoroughly enjoyed your visit to Niagara-on-the-Lake! I look forward to welcoming you back to Pillar and Post for another romantic weekend! Sincerely, Eileen Guest Service Manager

    Reviewed 1 week ago
    Service quality and charm

    My wife and I recently stayed here for a conference, our group was approx. 100 people. We loved it, it was quaint quiet and so comfortable. The service, quality of food and room excellent. So many times when we travel we pay a good price...More

    Thank Marc S
    Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 6 days ago

    Dear Marc S, Thank you for your glowing review! It is always a pleasure to hear from our conference guests. I think your description accurately sums up our property- "quaint, quiet, and comfortable". I am so glad you loved your stay and look forward to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Free Parking
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Room Service
    Free Parking
    Business Centre with Internet Access
    Wheelchair Access
    Pets Allowed ( Dog / Pet Friendly )
    Shuttle Bus Service
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Non-Smoking Hotel
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Pool
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Heated pool
    Indoor pool
    Outdoor pool
    Details
    Price range
    US$204 - US$381 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Niagara-on-the-Lake
    #3 Spa Hotel in Niagara-on-the-Lake
    #5 Luxury Hotel in Niagara-on-the-Lake
    #6 Business Hotel in Niagara-on-the-Lake
    #8 Romantic Hotel in Niagara-on-the-Lake
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$204 - US$381 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Niagara-on-the-Lake
    #3 Spa Hotel in Niagara-on-the-Lake
    #5 Luxury Hotel in Niagara-on-the-Lake
    #6 Business Hotel in Niagara-on-the-Lake
    #8 Romantic Hotel in Niagara-on-the-Lake
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    All photos (472) 472
    Full view
    Traveller (393)
    Room & Suite (76)
    Dining (43)
    Pool & Beach (35)
    Business Centre & Event Rooms (18)
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    Questions & Answers
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    CathyF50
    April 28, 2018|
    AnswerShow all 3 answers
    Response from Ryan M | Property representative |
    Hi CathyF50, We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
    0
    Votes
    nawiwcharuk
    March 25, 2018|
    Answer
    Response from Ryan M | Property representative |
    Hello Nawiwcharuk, We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
    0
    Votes
    1234567
    Room Tips
    "Just tell them what you like, they will do their best. We had a courtside, premium king room. Spacious!"
    Read review
    "All the rooms are good and the suites are really nice."
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    "Rooms in the spa area are the quietest"
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    "ask for the building where the spa is"
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