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The Pillar and Post Inn, Spa and Conference Centre

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48 John St P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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Traveller (1959)
Room & Suite (221)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travellers' Choice
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Electric vehicle charging station
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Hot spring bath
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Hotel links
Special Offer:Pre-Summer Sale
3328Reviews29Q+A100Room tips
Traveller rating
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  • 64
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Popular mentions
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Most Recent
David wrote a review Yesterday
Newnan, Georgia3 contributions
There are no handicap facilities Had to climb stairs up flights of stairs and even into the restaurant as they have no ramp Their staff did not care The room was a shoe box for 600 dollars a night. We found bugs in the room The shower was the size of a toilet closet The bed was terrible ( we did not sleep) We tried the hot spring spa which was just hot water pumped into an outdoor jacuzzi The only redeeming quality was the restaurant the Cannery
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mrs. Austin wrote a review Aug. 2021
Alliston, Canada10 contributions6 helpful votes
Hotel's Favourite
We celebrated our 3rd anniversary at Pillar and Post and thoroughly enjoyed our stay. The grounds are absolutely gorgeous and the ambiance was amazing! Not only were we and our anniversary acknowledged at check in but we received a beautiful card and surprise when we entered our room. Thank you Pillar and Post for making our 3rd anniversary one to remember.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Ryan Murray, General Manager at The Pillar and Post Inn, Spa and Conference Centre
Responded Oct. 3, 2022
Dear Danita T, Thank you for all of your lovely remarks regarding your stay with us. I am so pleased to know that we were able to provide you with a special anniversary getaway! We feel very lucky to have a team of hospitality professionals who enjoy the business and truly care about the happiness of our guests. I'll be sure to pass on your kind words to the team and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ang F wrote a review May 24
1 contribution
From the moment I arrived to celebrate my 60th bday words cannot explain the warm welcoming at reception. Tim was amazing,going above and beyond to make our stay the very best. Natasha also could not do enough for us. So sweet! Then we book a wine tour, Tony our driver was also spectacular. Very knowledgeable and genuine. The Gardens were breathtaking! An enjoyable stroll after a meal at the Pillars own Restaurant made our day complete! A special thank you to Tim who surprised me with a glass of ice wine to toast my very special day! This has been the perfect getaway with my friend and I will definitely be returning! I’m hoping my daughter will get married here!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandi S wrote a review May 23
1 contribution1 helpful vote
+1
What a perfect girls getaway to celebrate my friends 60th birthday! With the help of Tim at the Front Desk he helped create a memorable stay at this quaint hotel just minutes from main street shopping. A morning stroll through the gorgeous gardens followed by the arrival of Tony our Wine Trolley Tour guide made for a delightful day of tastings and a safe trip back to the hotel in time to soak up some sunshine by the pool and enjoy a beverage before dinner. To finish our celebration we dined at the hotel restaurant and had an outstanding stuffed chicken dinner. I can't say enough about the hospitality, the ambiance and especially the thoughtfulness of Tim who went above beyond to make sure everything was just perfect for us! We look forward to returning for another getaway to Pillar and Post with our daughters !
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Michelle G wrote a review May 23
Barrie, Canada5 contributions5 helpful votes
+1
Peaceful and tranquil and revitalizing for mind, spirit and body. Swimming, sauna, walks in the garden and food not only for the souls, but tantalizing the taste buds. Rooms delightfully appointed and beds deliciously comfortable. Only regret? We couldn’t stay longer!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susana G wrote a review May 22
1 contribution
My husband and I came to celebrate our 14 year anniversary and we have had such an amazing time. The spa was amazing, hot springs was so relaxing and the pool was perfect with a drink in our hands and the sun shining. Fantastic service and beautiful room! I recommend this as the perfect spot to get away with your significant other!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KLBNOTL wrote a review May 18
Ottawa, Canada45 contributions52 helpful votes
Truly the P AND P , is an island of calm in this busy world. Even Queens have visited and stayed no less at the P AND P. The new park adjacent to the Pillar , is marvellous , and u can just feel your blood pressure dropping as you calmly stroll about the grounds which are so professionally landscaped as to behold a true beautiful experience . There is even a rush waterfalls . Our dinner was reserved for 5 pm , and this was our 15 Wedding Anniversary dinner again at P AND P. Our serving person was magnificent, a true gem , made our cocktails herself. they were the best a Manhattan on the sweet side on the rocks and their Tropical based rum for my Glorious Wife . We ordered braised ribs and ribeye, a departure from our usual sought after Prime Rib and Yorkshire Pudding. The wine a Celio. ITALIAN new to us but darn good. Dessert. get ready for this. , our serving person , Lady, informed us that the dessert was on the house , we were delighted. Our times at P AND P , are without a doubt superb , we have travelled the world , done business everywhere , and now settled into NOTL , we sit back with experience and can actually with talent judge a place . Pillar and Post rocks. . KLB
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: P AND P is becoming even more popular as a sought after oasis of relief so book early. KLB
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sunshine46891563837 wrote a review May 17
1 contribution
+1
Such a gorgeous location. We had the best overnight visit here. Booked for one night and breakfast in the morning. The food was absolutely delicious. Service was amazing, the staff are all so friendly. Just a short 10 minute walk to all the shops at Niagara on the lake. We walked into town for dinner and shopping in the evening. Close to sooo many wineries, we definitely could have stayed for much longer with so many things to do nearby. We celebrated our 9th wedding anniversary and were welcomed with a full size bottle of wine as a gift to celebrate, as well as one stemmed rose. So thoughtful of them, and such a kind gesture. Also the pools and hot springs were beautiful, well kept, clean. Always fresh towels at your fingertips. Just lovely ❤️. Will definitely go back. The only thing I could say we wished was different is for the hot springs to be open for longer in the evening. It closes at 8:30 but we were hoping to go in around 10 and for the limit to be 30 mins instead of 15. Otherwise it's all good!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Courtney C wrote a review May 15
1 contribution1 helpful vote
We came to Pillar and Post for a 3 day work conference (Sunday to Wednesday). Myself and another colleague were the organizers and were very happy with the service we received before and during our stay. Staff were always responsive and addressed any of our needs immediately. The only "issue" we encountered was that there was a wedding Sunday afternoon that we were not aware of. This pushed back out set up time for the conference rooms a few hours. We would have liked to have known about it prior to the day of but we were able to work around it. I would recommend Pillar and Post for a conference center to any company looking for a location.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kristen S wrote a review May 12
London, Canada1 contribution1 helpful vote
+1
Overall amazing inn! Room was clean and gorgeous. Food was fantastic! But most importantly, there are things to do at the inn. I would defiantly recommend visiting the hot springs, and if that’s to hot, their outdoor pool is heated to 95:) Also, make sure you take a stroll out to their gardens across the street. I would recommend the Pillar and post for a relaxing getaway :)
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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The Pillar and Post Inn, Spa and Conference Centre Price Range

US$263 - US$393 (Based on Average Rates for a Standard Room)

The Pillar and Post Inn, Spa and Conference Centre Address

48 John St P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0 Canada

The Pillar and Post Inn, Spa and Conference Centre Location

CanadaOntarioNiagara-on-the-Lake

The Pillar and Post Inn, Spa and Conference Centre Number of rooms

122

The Pillar and Post Inn, Spa and Conference Centre Class

4 Stars

Also known as

pillar and post niagara, pillar and post hotel, the pillar and post hotel, inn pillar post, pillar & post hotel, pillar post inn, pillar & post niagara lake

Phone Number

+1 905-468-2123

Number of Reviews

3328

Languages spoken

English
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The Pillar and Post Inn, Spa and Conference Centre - UPDATED 2023 Prices, Reviews & Photos (Niagara-on-the-Lake, Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about The Pillar and Post Inn, Spa and Conference Centre
Which popular attractions are close to The Pillar and Post Inn, Spa and Conference Centre?
Nearby attractions include BeauChapeau Hat Shop (0.8 km), Niagara River Recreation Trail (0.8 km), and Niagara on the Lake Heritage District (0.8 km).
What are some of the property amenities at The Pillar and Post Inn, Spa and Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Pillar and Post Inn, Spa and Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Pillar and Post Inn, Spa and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Pillar and Post Inn, Spa and Conference Centre?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to The Pillar and Post Inn, Spa and Conference Centre?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Ginger Restaurant.
Are there opportunities to exercise at The Pillar and Post Inn, Spa and Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Pillar and Post Inn, Spa and Conference Centre have an airport shuttle?
Yes, The Pillar and Post Inn, Spa and Conference Centre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Pillar and Post Inn, Spa and Conference Centre located near the city centre?
Yes, it is 0.7 km away from the centre of Niagara-on-the-Lake.
Are pets allowed at The Pillar and Post Inn, Spa and Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Pillar and Post Inn, Spa and Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.