My mom and I went stayed for a night at the Pillar and Post, and then we visited the 100 Fountain Spa for my 25th birthday. We had such a lovely experience, enjoyed tasty food and had so much fun together. I especially loved the spa — it was an absolutely magical place with such beautiful architecture and aesthetic. Attached you will see what I was seeing in some of those first moments. It was breathtaking and I’m happy to have had this experience with my mom. Absolutely would recommend anyone who’s wishing to get away.
We celebrated our 3rd anniversary at Pillar and Post and thoroughly enjoyed our stay. The grounds are absolutely gorgeous and the ambiance was amazing! Not only were we and our anniversary acknowledged at check in but we received a beautiful card and surprise when we entered our room. Thank you Pillar and Post for making our 3rd anniversary one to remember.
If you like paying 5 Star hotel rates for an old, poorly maintained hotel then this is the property for your next stay in Niagara on the Lake. Dingy dark hallways and rooms that appear to have not been renovated for over 20 years. Poor customer service and lethargic management staff add to your experience at this overpriced and over hyped hotel.
Stayed at this hotel roughly 8 years ago and it is very clear that this property has not been renovated or maintained since our last stay. The hotel rooms are beyond tired and beat up. The bathroom shower facilities are ancient and hard to operate. We stayed two nights and even though all Covid restrictions are lifted in Ontario, this hotel was still using Covid as an excuse not to provide cleaning and fresh sheets on your second day. Finally, the staff/management who I interacted with were rude and quite frankly not interested in any problems or complaints. This hotel needs new management…..period.
We love Niagara-on-The-Lake. We knew we wanted to celebrate our 25th Anniversary here. We were not disappointed with our stay. From the Anniversary well wishes, card and dessert messages, to the beautiful well kept grounds to the very helpful and friendly staff. The meals were amazing, the room clean and cute. The spa is pampered bliss. Had a couples massage and pedicure. The outdoor hot springs was an added bonus. Definitely coming back. Highly recommended. #lewslenses
We booked a deluxe suite and breakfast package with us sisters and our Mom. It was a treat for us to get away and loved that everyone walked around in the hotel white robes! The hotel is fabulous, lots to do and enjoyed swimming in the heated pool in May! The Hot springs was a treat and simply beautiful, I’m sure even more pretty once they get flowers around it. We walked into town, grabbed dinner and ate in our robes! We had Mother’s Day brunch the next day in the Cannery and again fantastic! I would definitely look at a girls weekend here!
Niagara on the lake needs more hotels like pillar & post.. A 10 star service hotel. So much respect the team gives you as you arrive from the time you depart. Resturant is just so tasty and a bang for your buck. I would suggest your family to take zero chances with the other hotels and have the pillar & post wine and dine your family. So much respect. Cheers to you guys…
My daughter and I had an incredible stay filled with amazing spa treatments, delicious food and drinks, along with a relaxing time by the pool. The rooms and ambiance are truly beautiful and we can't wait to come back soon!
I booked 2 nights solo to relax and take a mental health break. I stayed in 2 different rooms during my stay and both were beautiful. The hot springs at the spa is so peaceful and relaxing. I also booked a pedicure which was so great! I ate at both restaurants and both were delicious. Love the atmosphere of the Cannery restaurant. The gardens across from pillar and post are great with a little waterfall, bridge, outdoor fire pits and the outpost where you can get drinks (alcoholic and non-alcoholic) and sandwiches. All of the staff were very friendly and helpful. There is also an indoor and outdoor pool! There was also a shuttle available that will take you to the restaurants and shops in Old Town in Niagara on the Lake- which is nice if you want a break from driving or want to have some beverages. Would also be a great romantic getaway or a girls weekend away. I will definitely go back!…
I’ve been a returning customer for many years at this property - nothing beats the hot springs and the spa experience! Surprised our mom for her 65th birthday and had such a relaxing stay! She was finally enjoying herself and soaking it all up! As always the food is outstanding and the surroundings are so peaceful and calming. I have always highly recommended this property and to those that I have, they are forever grateful that I did!