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124 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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Free cancellation until 21-12-30
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Panoramas (7)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#3 of 16 hotels in Niagara-on-the-Lake
Travellers' Choice
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Relax at our world class Spa at 124, and enjoy our range of amenities to all our guests along with daily cleaning services. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Shuttle bus service
Body wrap
Gift shop
Laundry service
Breakfast available
Complimentary instant cofffee
Complimentary tea
Facial treatments
Full body massage
Waxing services
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
623Reviews1Q+A8Room tips
Traveller rating
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  • 65
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  • 11
  • 5
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Popular mentions
Brian K wrote a review Yesterday
Markham, Canada1 contribution
As the place is partially under renovation, it took us a while to find the registration desk. We were finally booked into an upstairs room over the Maple Leaf Fudge store. The room was decent & bed was comfortable. 2 issues… They had a ‘wine fridge’ in the room, which didn’t work… they replaced it with another wine fridge, which didn’t have a chill function… so our bottled water was barely cool, but warmer than the tap cold water. We’re biking enthusiasts and wanted COLD water… their online ad saying the rooms had fridges was misleading. The 2nd issue was the air conditioning… it cooled the room but didn’t remove the humidity, so everything was damp in the room… our clothing, the bedding, the towels… after 2 days like this we turned off the a/c. We complained but they didn’t know how to fix the issue. They are located on the main drag, so very accessible to shopping and dining.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: When the new wing is completed, ask to stay in the new rooms and not the older ones.
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LyndaJ321 wrote a review Mar. 2020
Toronto, Canada16 contributions16 helpful votes
Hotel's Favourite
Loved it so much we are going back again this month to try the spa as well. Super clean and very comfortable. The suites have everything. Wonderful accommodation in downtown NOTL. Easy to book direct online for both hotel and spa.
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Date of stay: February 2020
1 Helpful vote
Response from Larissa Chunick, Guest Services / Front Office at 124 on Queen Hotel and Spa
Responded Nov. 2, 2020
Thank you Lynda! Thrilled to hear that you enjoyed 124 on Queen Hotel and the services at the Spa at 124. We can't wait to welcome you to Niagara-on-the-Lake again soon.
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Simon D wrote a review Jul. 27
1 contribution
This was our first time in NOTL and we wanted a get-away from the confines of our house. Let me provide a caveat that the hotel is under expansion and not everything was perfect (as expected). The front-desk service was great and they actually called me around check-in time to ensure that we would be checking in before 9PM. (Apparently we would need to make arrangements otherwise.) Check-in was a breeze and the clerk guided us right to our room, (#506). The room was setup to look modern and fresh and we had a corner room that overlooked the patio as well as a side-street. The location is perfect and within close proximity to the restaurants as well as the shops. We did have some issues with the room as the A/C was already set to 67F but it didn't seem that cold in the room. The refrigerator was sweating down the front and the bed sheets were damp like when you wake up from camping, so I'm not sure that the A/C was working properly. Although the flat screen TV was nice, most of the channels were in standard definition. This room seemed fairly private as it was separated (along with another room) from the rest of the rooms on the floor by a self-closing door. Unfortunately we were awoke early the next morning by the neighbors checking out and both their door as well as the fire door slamming many, many times. As well, I was able to hear the words of someone talking on their phone (not just a mumble) in the next room. Being on the corner of the hotel also made for a lot of street noise. We enjoyed our visit to NOTL, but we had higher expectations from a hotel that charges upwards of $400 a night.
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Date of stay: July 2021
Sleep Quality
Room Tip: The bright blue light that is emitted from the wine fridge can be turned off by pressing the...
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Jonathan D wrote a review Jul. 26
Oakville, Canada31 contributions6 helpful votes
We had an amazing stay at this boutique hotel which is located right in the centre of beautiful Niagara on the Lake. The staff were amazing, the rooms great, comfortable beds, nice pillows, l'ocittane toiletries, good A/C and great breakfast. Thoroughly recommend staying here if you are looking for a top hotel in NOTL, thanks again to the staff - we'll be back to visit again soon.
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Date of stay: July 2021
Sleep Quality
Response from Larissa Chunick, Guest Services / Front Office at 124 on Queen Hotel and Spa
Responded 3 days ago
Hello Jonathan, Thank you for sharing the many things you loved about your stay at 124 on Queen Hotel & Spa. We agree, there is no better location to visit the town from! It was a pleasure to host you during your visit and we look forward to welcoming you back soon!
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canuck64 wrote a review Jul. 20
Montreal, Canada163 contributions265 helpful votes
Let me start by saying I travel significantly for business and pleasure, even during Covid. I cover Ontario, Quebec, Atlantic Canada, and often travel to the US for sales meetings and conventions. During Covid I have stayed in the Ottawa area, and the GTA quite often. If you ask for daily room service during Covid, they will service your room; NOT at 124 on Queen Hotel & Spa. The room was nice and clean. The TV channel selection was minimal, and often no feed. The bathroom was great with a double sink and a nice ceramic shower. Location is perfect. The other issue was no place to eat breakfast. If you want breakfast, they prepare bags for you to take back to your room at 8:30am. While on vacation, my wife and I enjoy having a nice leisurely breakfast. Luckily, there are two breakfast places within walking distance.
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Date of stay: July 2021
Response from Larissa Chunick, Guest Services / Front Office at 124 on Queen Hotel and Spa
Responded 2 days ago
Hello Canuck64, Thank you for sharing your stay and feedback. We do have a pause on stay-over-service during Covid, but it is our policy to ensure that our guests are still receiving refreshed items during their stay by personally connecting with each room daily to see if guests have any new requests for the room such as fresh towels, refreshed amenities, etc., and to collect any garbage if needed. Thank you for the suggestion about breakfast. We are happy to share we have opened a covered patio area and guests can now enjoy the to-go breakfast there without returning to their guestrooms if they prefer. We look forward to eventually returning to a full sit down breakfast service in the future and we will update our website as soon as that happens. Many thanks again and we hope to welcome you back in the future!
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US$159 - US$408 (Based on Average Rates for a Standard Room)
The Victorian Villas Boutique Suites
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Frequently Asked Questions about 124 on Queen Hotel and Spa
Which popular attractions are close to 124 on Queen Hotel and Spa?
Nearby attractions include BeauChapeau Hat Shop (0.2 km), Niagara on the Lake Heritage District (0.3 km), and Fort George National Historic Site of Canada (0.3 km).
What are some of the property amenities at 124 on Queen Hotel and Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at 124 on Queen Hotel and Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at 124 on Queen Hotel and Spa?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at 124 on Queen Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to 124 on Queen Hotel and Spa?
Conveniently located restaurants include Il Gelato di Carlotta, Nina Gelateria & Pastry Shop, and Noble.
Is 124 on Queen Hotel and Spa located near the city centre?
Yes, it is 0.2 km away from the centre of Niagara-on-the-Lake.
Are any cleaning services offered at 124 on Queen Hotel and Spa?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to 124 on Queen Hotel and Spa?
Many travellers enjoy visiting Old Fort Niagara (1.5 km), Fort George National Historic Site of Canada (0.3 km), and McFarland House (3.0 km).
Is 124 on Queen Hotel and Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.