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124 on Queen Hotel and Spa

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124 on Queen Hotel and Spa
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416 Reviews from our TripAdvisor Community

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There are newer reviews for 124 on Queen Hotel and Spa
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Showing 411: English reviews
Reviewed 1 October 2016

124 on Queen is a find. Three of us took one of their two bedroom suites which was fully stocked and really comfortable. Well maintained, quiet, with parking no matter what time of day we needed it. They happily shuttled us to different restaurants at night which might have been a pain to find in the dark so we were...

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Helpful?
Thank Meryl M
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for choosing 124 on Queen as your home away from home during your recent visit to beautiful Niagara-on-the-Lake! I'm so happy to hear you enjoyed our beautiful two bedroom villa. I look forward to seeing you again soon! Yours in Hospitality, Lisa Baumgartner

Cincinnati, Ohio
Reviewed 27 September 2016

We stayed for three nights in a deluxe room with balcony overlooking the courtyard. The room was nicely appointed and the balcony enjoyable. The hotel location is perfect as Queen Street is the main business street in NOTL, and yet the hotel is in a quieter part of the district. A Starbucks is next door and the hotel's restaurant, Treadwell,...

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Helpful?
Thank Bill B
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for sharing your experience on Tripadvisor, we truly appreciate it! I'm so happy to hear your visit to beautiful Niagara-on-the-Lake was a success. I'm thrilled to hear you enjoyed our amenities including Treadwell Cuisine and the Spa at 124. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Toronto, Canada
Reviewed 25 September 2016

We booked a 2 night stay in a suite a few weeks ago. The room was lovely with a small kitchen, but the bed was extremely uncomfortable. It felt like we were sleeping on a marble slab. By the second night I could not get comfortable and ended up on the couch. For spending $500 a night, I was very...

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Helpful?
Thank Barney B
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I am shocked to read your review as I believe our best asset is our team members! It is absolutely unacceptable to have any of our guests walk away from their experience with us feeling as though our team has been rude. I sincerely apologize, this is absolutely not our standard. Please allow me the opportunity to receive more information...

Clearwater, Florida
Reviewed 24 September 2016 via mobile

Read the reviews on this place and had great expectations unfortunately they were not realized. We rented one of their 1 bedroom villas. Our villa was a second floor unit with a picturesque view overlooking the parking lot. The villa, as a second floor unit, has dormer windows that create odd interior ceiling pertrusions into both the bedroom and the...

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Thank Jge4psu
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I am extremely dissapointed in reading your review. Please accept my sincere apologies in falling short of providing you with the relaxing getaway you deserve. Although the construction is not on our property and unfortunately we do not have control over their actions, we do realize that it does affect our guest's experience with us. Please allow me the opportunity...

State College, Pennsylvania
Reviewed 22 September 2016

This was our first visit to Niagra On The Lake. This hotel was amazing, and the customer service was absolutely top notch. Rooms were modern, extremely clean, and the beds were very comfortable. Walking distance from restaurants and shops. We will definitely be returning. We had a wonderful experience!

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Thank Harve920
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for choosing 124 on Queen as your home away from home during your recent visit to beautiful Niagara-on-the-Lake! I'm elated we exceeded your expectations with every turn. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner Director of Guest Services

USA
Reviewed 20 September 2016 via mobile

Start to finish, this place is a jewel. The staff are very friendly and accommodating. The property is perfectly located. The rooms are gorgeous and modern. In short, don't miss this place for a stay in Niagara on the Lake.

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Helpful?
Thank SCreisende
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience with the world on Tripadvisor, we truly appreciate it! Our team is truly our best asset, I'm thrilled to hear they made such a great impression during your visit! I will be sure to passalong your kind comments to the rest of the team, we look forward to...

Newcastle, Canada
Reviewed 19 September 2016

I booked a stay at 124 on Queen for our anniversary, based on some of the reviews I had seen on Facebook and Trip Advisor. The staff is absolutely amazing – especially Lisa. We were greeted by Lisa, helped to our room, and she took the time to explain all of the amenities. They made us feel like we were...

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Thank Jason I
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Jason, It was an absolute pleasure meeting you and your wife this past weekend! Thank you so much for your kind words, I'm thrilled to hear your Anniversary celebration was a success! I look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner Director of Guest Services

Houston, Texas
Reviewed 12 September 2016

Loved our rooms at 124! We had a little apartment with 2 bedrooms and 2 bathrooms with a large living room and kitchen with a full washer and dryer. So nice and comfy. Highly recommend. complementary coffee each morning was so nice.

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Thank Martha K
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I am so happy to hear you enjoyed your accommodations! Our villas are one of a kind, I'm so glad we exceeded your expectations. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Reviewed 11 September 2016 via mobile

A modern updated accommodation in the heart of the city, making it convenient to all the Shaw theatres, great dining and the hob of shopping. Be sure to ask for the building with an elevator if you need that, to maneuver your luggage, etc. Ice and beverages are in the reception area which may or may not be convenient to...

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Helpful?
Thank Shirley J
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience on Tripadvisor, we truly appreciate it! We feel our team members are our best asset, I'm thrilled to hear this was reflected in your recent visit with us! I will be sure to passalong your kind words to the rest of the team. From all of us here...

Rochester, New York
Reviewed 25 August 2016

My wife and I spent our 29th wedding anniversary in NOTL and we stayed at 124 on Queen Hotel and Spa. We got a 1 bedroom cottage and it was fantastic, modern clean and complete with a full kitchen, fireplace and back deck. There is not one thing I can bad about this hotel or the staff. They put a...

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1Thank Jim S
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for choosing 124 on Queen to celebrate your 29th Wedding Anniversary! We are absolutely thrilled we were able to be a part of it and make it memorable, it was our pleasure to assist you in celebrating with a bottle of wine. We look forward to welcoming you back for many years to come! Yours in Hospitality, Lisa...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Stay fit in our 24-hour fitness facility, or relax at our world class Spa at 124. 124 On Queen offers a wide range of amenities to all our guests along with daily cleaning services and 24-hour reception. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen. ... more   less 

Additional Information about 124 on Queen Hotel and Spa

Address: 124 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada (Formerly The Victorian Villas Boutique Suites)
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $199 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — 124 on Queen Hotel and Spa 3.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
124 On Queen Hotel And Spa Niagara-On-The-Lake, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from 124 on Queen Hotel and Spa staff and other travellers.
7 questions
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Tampa, Florida
3 months ago

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Questions? Get answers from 124 on Queen Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles E_and_S_Toronto, 23 Nov 2016 | Read review
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 of 5 bubbles Gailm, 29 Oct 2016 | Read review
“We were in the main building with a separate entrance, living room windows facing the main drag and it was perfect.”
 of 5 bubbles 153merylm, 1 Oct 2016 | Read review
“Getting the Deluxe Room with outside balcony is worth the extra charge”
 of 5 bubbles BillB694, 27 Sep 2016 | Read review
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