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Harbour House Hotel

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1,133 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Oswego, NY
Reviewed 5 November 2016

We usually travel to NOTL twice a year and stay at the Harbour House. Recently we have seen some changes that are not to the previous high level of expectations. The carpet in the room is showing its age, towels were replaced with ones that were very scratchy. It felt like we were drying off with sandpaper. It is very...

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Helpful?
2Thank Judy52
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. I will re look at the towels that are in circulation; we have upgraded to a higher level towel; this may need some investigating. Our staff here are wonderful and I always enjoy reading they did such a great job.

Mississauga, Canada
Reviewed 5 November 2016 via mobile

Without the hustle and bustle of a large inn, this House sure hits the spot if you are looking for romance or celebrating a special occasion. While there wasn't a restaurant in site, the restaurant across the road at Queen's Landing was fabulous. Would return again in a heartbeat.

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Thank MaryC123456789
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. Yes we feel although a smaller 31 room hotel we do have that romantic and relaxing feel. The rooms are certainly warm and cozy and decorated to match our Harbour across the street. See you again soon

Reviewed 5 November 2016

My husband and I stayed here in August, 2016, and liked everything about the hotel. I cannot remember the name of the woman who met us at reception, but she gave us a warm welcome, good suggestions for visiting nearby wineries, and made a dinner reservation for us. The afternoon wine and cheese gathering was a pleasant way to meet...

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Thank Jennie C
Jamie D, General Manager at Harbour House Hotel, responded to this review

Love hearing you met people at our complimentary wine reception. That brings so many stories and fun when we see guests meet and talk over Niagara wine. Cant wait to have you back, and the complimentary shuttle will be waiting for you.

Shawnee, Kansas
Reviewed 2 November 2016

Very nice place to stay. Room with fireplace was very nice, very comfortable bed and pillows, and staff very accommodating. The breakfast was great and varied from day to day, and we loved the complimentary wine and cheese in the lobby at 4 every afternoon. A ride was provided to us one night to the historic district even though it...

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Thank Jane_A60
Reviewed 1 November 2016 via mobile

An excellent small hotel across from the marina and an easy walk to main street Niagara-on-the-Lake. Large room with king bed, fireplace and jacuzzi. Free parking ( parking everywhere is tight in high season). Amazing breakfast and happy hour wine and cheese included. Staff very helpful with restaurants and wine tours. Downtown is like main street Disney. Dozens of wineries...

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Thank Joe C
Columbus, Ohio
Reviewed 26 October 2016

So enjoyed our stay at this lovely lodging option about two blocks from downtown Queen Street area of Niagara-on-the-Lake. Quiet with off - street parking, clean rooms, excellent service, complete breakfasts, and bicycle rental all make this place a step above other options.

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1Thank jeb80
Jamie D, General Manager at Harbour House Hotel, responded to this review

That was a great review ! I read it and then read it for a second time because it almost sounded like it should be printed. We love it when guests enjoy there stay this much.

Rochester, NY
Reviewed 19 October 2016 via mobile

My boyfriend and I recently spent one night at the Harbour House. Our room was lovely, with a fireplace, whirlpool tub, and large shower. The room was in a quiet location, and very clean and comfortable. Staff were friendly and accommodating. We asked for and were given late check out with no problem. We took part in the wine and...

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1Thank lmf410
Jamie D, General Manager at Harbour House Hotel, responded to this review

Sounds like you truly enjoyed your stay. I really like reading reviews that compliment my building and my team, its a perfect mix.

Brampton, Canada
Reviewed 17 October 2016

Spent the weekend at Harbour House and was very pleased with our room and the people were more than happy to help in any way they could. It was pretty much walking distance to anywhere you wanted to go and not far from the water.

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Thank heatherwel
Jamie D, General Manager at Harbour House Hotel, responded to this review

I'm glad you had that feeling of my team helping you and your stay was enjoyable. Not only is everything close enough to walk too; we offer a free shuttle......just in case the weather isn't cooperating or a little later at night after a nice dinner

Toronto, Canada
Reviewed 15 October 2016

We just spent two days at Harbour House, our second visit since first staying there in 2014. The room was gorgeous, large, comfortable, quiet and luxurious. Staff are all great - knowledgeable and friendly. An extra thank you to Alejandro for all his advice on restaurants and wineries. We will definitely be returning, maybe even next month.

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1Thank michaelzee123
Jamie D, General Manager at Harbour House Hotel, responded to this review

Great review ! thanks for staying with us and mentioning Alejendro he is very knowledgeable as most of my team are with the surrounding area. I hope you do get a chance to return next month, just in time for Christmas decorations.

Edison, NJ
Reviewed 12 October 2016

Our experience at this small, lovely, quaint, and classy hotel was beyond words. We were in"awe" when we saw our room - it had a lovely fireplace and a view of the lake. The weather was simply beautiful in October and we loved visiting all the wineries around the area. The wine and cheese hour in the hotel brought many...

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1Thank KaggieCarr5
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. We take great pride in our property and love the words you used to describe our hotel. I have a feeling based on this review we will see you again; save you some wine and cheese !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $213 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Harbour House Hotel Niagara-On-The-Lake, Ontario
Hotel Style:
#1 Family Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
9 questions
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Suffolk, UK
Suffolk, UK
Royersford, Pennsylvania, United States

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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use their amazing shuttle service, and make sure to be there for their wine and cheese hour!”
 of 5 bubbles TiffanieC352, 1 Dec 2016 | Read review
“Get a room on the second floor overlooking the river or marina.”
 of 5 bubbles benny001, 16 Nov 2016 | Read review
“Rooms seemed quiet throughout...no poor options here.”
 of 5 bubbles jeb80, 26 Oct 2016 | Read review
“It's small, but elegant - it was our first choice for our first trip and loved it!”
 of 5 bubbles KaggieCarr5, 12 Oct 2016 | Read review
“All rooms are good.”
 of 5 bubbles PeteMarl, 29 Sep 2016 | Read review
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