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Harbour House Hotel

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1,133 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Kitchener, Canada
Reviewed 9 December 2013

My husband and I stayed for 2 nights mid-week. We usually stay in top-rated NOTL B and B's but decided to try the HHH on this visit with a groupon coupon. What a treasure! Our room was lovely........spotless with a very comfortable bed, the quietest jacuzzi tub and a great tiled, separate shower. There were many other thoughtful details too...

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Helpful?
Thank kasonhill1547
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

I am thrilled to hear that you had such a memorable stay and took notice of all the little details that made your stay that much more enjoyable. Thank you for admiring the warm welcome that our staff offers at our Harbour House Hotel and I look forward to saying hello to you on your return visit to Niagara-on-the-Lake. Warmest...

Pittsburgh, Pennsylvania
Reviewed 8 December 2013

My wife and I spent Thanksgiving weekend at the Harbour House. We couldn't be more pleased with the establishment. The staff truly understand how to make a guest's stay perfect. Kylie, Larissa, Melissa, Katlyn, Maggie, and Amanda were so helpful (Winery & restaurant recommendations, late night peppermint tea). Jaime's peanut butter cookies are to die for. Our room was clean,...

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Thank Jeff B
Reviewed 8 December 2013

A great little hotel, nice staff great room with a very comfy bed and huge bathroom. Short stroll into town with its great shops and historic ambience. Nice self service breakfast with different hot option each day. We would definitely recommend this hotel it was fantastic.

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Thank Nicolahb
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

I am delighted to hear that you enjoyed the breakfast we offer and thank you for taking notice of our featured daily hot dish. Thank you for recommending our Harbour House Hotel and I look forward to welcoming you back on your next trip to Niagara-on-the-Lake. Kind Regards, Larissa Chunick Guest Services Manager

Waterloo, Canada
Reviewed 2 December 2013

This was our tenth time here and as always it never disappoints ! The special touches; fresh cookies in the room.ice in the bucket, a bottle of wine. fireplace on and the music playing. Such a nice welcome upon entering our room. Staff remembers and does what ever you need to make the stay one to remember with such touches....

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Thank Ladyspanish
Waterloo, Canada
Reviewed 1 December 2013

A very delightful and pleasant visit to a beautiful hotel. Harbour House Hotel is beautifully appointed, clean, welcoming and the staff are professional, approachable and courteous. The contact by email I had both upon booking prior to our stay and also after our visit was absolutely first class. I have stayed in some very nice hotels around the world but...

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Thank Susie d
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to appreciate our team and their courteous and approachable personalities. I am so glad to hear that your impression of our Harbour House was everything we strive to offer on a daily basis. We take pride in offering that personal touch to as many guests’ stay’s as possible. I look forward to saying hello...

Hamilton, Canada
Reviewed 1 December 2013

My wife and I just spent 2 nights at Harbour House celebrating our 25th anniversary. The hotel is very well maintained and the staff is both friendly and enthusiastic. Our room (309) was perfect. Very large sleeping area with fireplace and an extra large bathroom with shower and jacuzzi tub. Large <a class="ktg6us78hf8vdu7" href="javascript:void(0)"><a class="ktg6us78hf8vdu7" href="javascript:void(0)">windows</a></a> on 2 sides provide...

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Thank daisytoronto
Brockport, New York
Reviewed 21 November 2013

We stayed at the Harbour House earlier this week and really enjoyed our visit. The staff could not be more helpful or friendly. The room was so comfortable and the many lamps allowed for plenty of light. The warmth of the fireplace was an added bonus. We met another couple and we played a game in the dinning room both...

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Thank Funlinda
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to take notice and appreciate our friendly and helpful staff. I am glad that you found your room to be equipped with enough lighting, and it helped in making your stay more enjoyable. I love hearing of experiences where our guests are able to connect with other couples staying in our Harbour House. I...

Ajax, Canada
Reviewed 20 November 2013

This was a delightful experience for us... Harbour House exceeded expectations!! The beautiful decor, the warmth and friendliness of the staff all added to the charm of this bed and breakfast. Our room was very cozy with a fireplace and a king sized bed with comfy linens. The breakfast was exceptional, and I know we will definitely be back. Worth...

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Thank rsb63
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

I am thrilled to hear that our Harbour House exceeded your expectations, and I am thankful of your appreciation for our décor, linens, and warmth of the staff. We are proud to have such an amazing team and I will be sure to pass your compliments on to our wonderful staff. I look forward to saying hello to you on...

Bucks County, Pennsylvania
Reviewed 14 November 2013

My wife and I tried to reconcile our average rating with the extensive praise that the Harbour House has received on the Trip Advisor site, so we thought about other excellent and very good hotels that we have stayed in all across Canada. We have stayed in 6 five star and 9 four star hotels in Canada over the past...

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3Thank karlesss
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to provide us with your feedback regarding your stay. I am sorry to hear that your experience was anything but perfect. We do have many rooms with more natural lighting that we could have offered to you and I’m sorry that you found your room to be too dim. Likewise, we have a selection...

Wheatfield, New York
Reviewed 12 November 2013

What a great find! This was our fourth time in Niagara on the Lake, the first time at Harbour House, and by far the most rewarding. From the comfort of the room to the hospitality of the staff I cannot rave enough about this charming hotel. Definitely had a bed and breakfast feel to it. The bedding was so comfortable;...

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Thank SoccerMom0503

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $213 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Harbour House Hotel Niagara-On-The-Lake, Ontario
Hotel Style:
#1 Family Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
9 questions
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Suffolk, UK
Suffolk, UK
Royersford, Pennsylvania, United States

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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use their amazing shuttle service, and make sure to be there for their wine and cheese hour!”
 of 5 bubbles TiffanieC352, 1 Dec 2016 | Read review
“Get a room on the second floor overlooking the river or marina.”
 of 5 bubbles benny001, 16 Nov 2016 | Read review
“Rooms seemed quiet throughout...no poor options here.”
 of 5 bubbles jeb80, 26 Oct 2016 | Read review
“It's small, but elegant - it was our first choice for our first trip and loved it!”
 of 5 bubbles KaggieCarr5, 12 Oct 2016 | Read review
“All rooms are good.”
 of 5 bubbles PeteMarl, 29 Sep 2016 | Read review
5 of 5
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