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2017-10-30 2017-10-31
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    The Charles Hotel

    209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    Lowest prices for your stay
    2017-10-30 2017-10-31
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    Traveller (158)
    Room & Suite (153)
    Dining (45)
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “safari room” (21 reviews)
    “hob nob” (20 reviews)
    “newark room” (17 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Laundry Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Oct 30Oct 31
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (412)
    Traveller rating
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    Time of year
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    1 - 5 of 407 reviews

    Reviewed 2 days ago via mobile

    I was there during their thanksgiving weekend. The hotel is very cute. It is not commercialized like how nowadays hotels or inns are. This hotel has been here for long time. Although the structure is quite old but it has become antique and that's what...More

    Thank Denee-Oum
    Reviewed 1 week ago via mobile

    Cute little in, nice stay and nice personal. Definitely worth staying in Niagara-on-the-lake, rather than just by the falls. The city is very cute and relaxing, and is very different from any cities you'll see in Europe, which makes it quite interesting. The city around...More

    Thank Ida A
    Reviewed 1 week ago

    The wife and I came up here for a birthday getaway because we'd heard so much about this area. Our actual destination was Niagara Falls, but since we heard so much about NOTL we decided to visit up here a bit. That was a great...More

    Thank Conradb2
    Reviewed 1 week ago

    We reserved the Magnolia room and received a confirmation from the hotel. The confirmation specifically mentioned the dates, room name and rate. When we arrived we were shown to a much small room with none of the amenities and no access to the balcony. The...More

    Thank SallyVick
    Reviewed 1 week ago via mobile

    We stayed here overnight to attend the Shaw Festival on the hotel’s package deal. Wow! What a fantastic experience and great value for money. The Poppy Room was quaint and spacious and the bed very comfortable. There was a large walk-in shower. Dinner in the...More

    Thank DP1066
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    The Pillar and Post Inn, Spa and Conference Centre
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    #7 of 15 hotels in Niagara-on-the-Lake
    Prince of Wales
    1,746 reviews
    #4 of 15 hotels in Niagara-on-the-Lake
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$140 - US$258 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Niagara-on-the-Lake
    • #8 Luxury Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Hotwire so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • The Charles Hotel Niagara-On-The-Lake, Ontario
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    Traveller (158)
    Room & Suite (153)
    Dining (45)
    Hotel & Grounds (163)
    Bathroom (7)
    Sponsored by:
    Shaw Club Hotel
    951 reviews
    .93 km away
    The Pillar and Post Inn, Spa and Conference Centre
    2,071 reviews
    1.04 km away
    Queen's Landing
    1,549 reviews
    1.12 km away
    Prince of Wales
    1,746 reviews
    .66 km away
    Nearby Restaurants
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    Nearby Attractions
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    51 reviews
    .24 km away
    Il Gelato di Carlotta
    27 reviews
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    Ask a question
    Questions & Answers
    Darlene S
    29 May 2017|
    AnswerShow all 4 answers
    Response from Jennifer D | Property representative |
    Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
    23 November 2016|
    AnswerShow all 5 answers
    Response from VancouverElizabeth | Reviewed this property |
    Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
    Room Tips
    "Sits right on the corner of the oldest golf course (9 holes) in North America."
    Read review
    "Balcony access is best. Small rooms are below average."
    Read review
    "Don't be fooled by their website. There are no good rooms at this hotel - they are all in need of serious..."
    Read review
    "Best to book a room in the main house. The hotel is not good for those with mobility problems. Recommend the..."
    Read review
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