We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Charles Hotel

Is this your business?
Save
Traveller (161)
Room & Suite (166)
Dining (45)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent67%
  • Very good18%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“safari room”(21 reviews)
“hob nob”(20 reviews)
“library room”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (422)
Filter reviews
417 results
Traveller rating
274
76
35
19
13
Traveller type
Time of year
LanguageEnglish
More languages
274
76
35
19
13
Show reviews that mention
All reviewssafari roomhob noblibrary roomdaisy roomsunflower roomprivate verandamy husband and ifrench press coffeefresh coat of paintthe main streetstar restaurantcharming hotelrain showerdining experiencequeen streetfirst floorgolf club
FilterEnglish
Updating list...
1 - 5 of 417 reviews
Reviewed 5 days ago via mobile

The hotel has incredible architecture and is over 150 years old. My favorite part of this location are all the perimeter sitting areas that are available. It is situated on a wonderful piece of property which abuts the Niagara on the Lake golf course. Easy...More

Thank Zurkster
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 2 days ago

Thank you "Zurkster" for joining us at The Charles Hotel! It is wonderful to hear how much you enjoyed not only the history and architecture, but the location and everything else we have to offer. Our door is always open and we look forward to...More

Reviewed 3 weeks ago

Well to start, we had to climb 15 narrow steps to Room 10. This is not an easy task for my eighty year old mother. Second, that part of the hotel wasn't as warm as the rest of the hotel. I went down to the...More

Thank Jade6868
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 2 days ago

Thank you "Jade6868" for joining us at The Charles Hotel. I am very sorry to hear that your visit with us did not live up to your expectations. I believe I have already reached out to you personally regarding your stay but have not received...More

Reviewed 4 weeks ago

My husband and I stayed for two nights in April 2018 and had a wonderful time at the St. Charles. From the warm reception to the cleanliness of our room, the romantic decor and delicious breakfast on the veranda, it was a fantastic stay. We...More

1  Thank Arlene C
Reviewed April 14, 2018

We stayed at The Charles Hotel for a birthday weekend getaway, and cannot recommend it more highly. It is located right in the historical district, and we took a walk through the town on our way to a few spots we planned out for the...More

Thank Zarina44
Reviewed March 27, 2018

Our stay in the Veranda Suite was nothing short of perfect.We loved everything about our room. The luxurious fireplace, the spacious bathroom, the 4 poster king size bed & the view of the golf course was just so special. Kimlin was so gracious making us...More

Thank Angie B
View more reviews
Most Booked Properties in Niagara-on-the-Lake
See allSee all
About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$155 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
Details
Price range
US$155 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (161)
Room & Suite (166)
Dining (45)
Amenities (7)
Questions & Answers
Ask a question
Darlene S
May 29, 2017|
AnswerShow all 4 answers
Response from Jennifer D | Property representative |
Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
0
Votes
j_daise
November 23, 2016|
AnswerShow all 5 answers
Response from VancouverElizabeth | Reviewed this property |
Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
1
Vote
Room Tips
"Sits right on the corner of the oldest golf course (9 holes) in North America."
Read review
"Balcony access is best. Small rooms are below average."
Read review
"Don't be fooled by their website. There are no good rooms at this hotel - they are all in need of serious..."
Read review
"Best to book a room in the main house. The hotel is not good for those with mobility problems. Recommend the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing