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The Charles Hotel

416 reviews
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Traveller (158)
Room & Suite (163)
Dining (45)
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Overview
  • Excellent68%
  • Very good18%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“safari room”(21 reviews)
“hob nob”(20 reviews)
“library room”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (416)Write a Review
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270
75
35
19
12
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All reviewssafari roomhob noblibrary roomdaisy roomsunflower roomprivate verandamy husband and ifrench press coffeefresh coat of paintthe main streetstar restaurantcharming hotelrain showergolf clubfirst floorqueen streetglass of wine
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1 - 5 of 411 reviews
Reviewed 2 weeks ago

We returned to the hotel for another stay and immediately when we entered, I felt I was back in time. The hotel suite was very nice, comfy beds, it was a nice place to relax and leave all of the worries behind. I loved our...More

Thank skira
Reviewed 6 December 2017

We went to NOL to celebrate our anniversary (well, technically it was our honeymoon LOL). We wanted to stay in one of the cozy heritage hotels to experience a little more of Canada's history. We were not disappointed! The Charles is a lovely, charming hotel...More

1  Thank ForgettableGuest
Reviewed 15 November 2017 via mobile

My wife and I visited for one overnight for our anniversary using the harvest package, the hotel was very nice conveniently located and the staff were all excellent. There was a mixup in the information given to us about what the harvest package included, the...More

Thank Michael S
Reviewed 29 October 2017

My husband arranged this as surprise night away. What a great pick! As soon as we walked through the door I was instantly reminded of our stay in Cork, Ireland. Very, charming, old style, welcoming, and clean. Hotel isn't quite the word I'd like to...More

Thank Katy K
Reviewed 17 October 2017 via mobile

I was there during their thanksgiving weekend. The hotel is very cute. It is not commercialized like how nowadays hotels or inns are. This hotel has been here for long time. Although the structure is quite old but it has become antique and that's what...More

Thank Denee-Oum
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$158 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
Details
Price range
US$158 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms
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Traveller (158)
Room & Suite (163)
Dining (45)
Amenities (7)
Questions & Answers
Ask a question
Darlene S
29 May 2017|
AnswerShow all 4 answers
Response from Jennifer D | Property representative |
Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
0
Votes
j_daise
23 November 2016|
AnswerShow all 5 answers
Response from VancouverElizabeth | Reviewed this property |
Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
1
Vote
Room Tips
"Sits right on the corner of the oldest golf course (9 holes) in North America."
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"Balcony access is best. Small rooms are below average."
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"Don't be fooled by their website. There are no good rooms at this hotel - they are all in need of serious..."
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"Best to book a room in the main house. The hotel is not good for those with mobility problems. Recommend the..."
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