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2017-08-13 2017-08-14
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    The Charles Hotel

    209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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    2017-08-13 2017-08-14
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    Traveller (147)
    Room & Suite (153)
    Dining (45)
    • Excellent69%
    • Very good18%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hob nob” (31 reviews)
    “safari room” (18 reviews)
    “newark room” (17 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Laundry Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Aug 13Aug 14
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (392)
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    There are newer reviews for The Charles Hotel
    See the most recent reviews

    31 - 35 of 388 reviews

    Reviewed 13 December 2016 via mobile

    We went the first weekend in December for a friend's 50 birthday party. Is an absolutely beautiful hotel, the rooms are charming & the staff fabulous. We had breakfast it was amazing, the town is so charming & friendly. Can't wait to go back -...More

    Thank Imissthesun
    Response from Kyle B, Guest Relations Manager at The Charles HotelResponded 19 December 2016

    Hello Imissthesun, thanks for the great review! I remember your group checking in and it looked like you were already having a great time together. I'm thrilled to know that your party enjoyed the 50th birthday celebrations and we hope to have you back for...More

    Reviewed 13 December 2016

    My husband ended our wine and dine tour (Niagara Vintage Wine Tours) with dinner here at the Hobnob in the Charles Hotel. The food, from the first course to the last, was absolutely delicious!! We chose different dishes from eachother, so that we would be...More

    Thank Melissa P
    Response from Kyle B, Guest Relations Manager at The Charles HotelResponded 19 December 2016

    Hi Melissa P, thank you for leaving such a glowing review of your experience at the HobNob Restaurant located in our historic Charles Hotel. I have passed your kind comments along to our Chef as well as to Niagara Vintage Wine Tours. I am very...More

    Reviewed 3 December 2016 via mobile

    We booked a room at the Charles Hotel on November 19th. Check-in was very very quick and friendly. The rooms are not huge but very comfortable and nicely decorated. We did not eat at the restaurant but it looked very busy. I would stay here...More

    Thank mlogan_70
    Response from Kyle B, Guest Relations Manager at The Charles HotelResponded 13 December 2016

    Hello mlogan_70, thank you for taking the time to let others know about the Charles Hotel. We have a variety of different rooms at the hotel, so the next time you're in Niagara-on-the-Lake I hope you'll call us directly so we can help you pick...More

    Reviewed 26 November 2016

    This is the kind of old estates that would inspire Ernest Hemingway......Beautiful old Veranda and top notch service and room appointments. The restaurant is 5 star and worth the price...and it is not cheap. You get what you pay for and this establishment will be...More

    1  Thank Gary S
    Response from Kyle B, Guest Relations Manager at The Charles HotelResponded 3 December 2016

    Gary S, I sincerely appreciate you taking the time to let others know about your visit! We are very proud of our HobNob Restaurant and I'm really pleased to see that you were able to dine while as a guest of the hotel. The Charles...More

    Reviewed 25 November 2016

    The Hotel was beautiful inside and out. Old world charm with modern touches. Amazing restaurant and friendly and helpful staff. Only a 2 block walk to the main part of town and a short drive to several great wineries. Our room was spacious and very...More

    Thank 582colemanr
    Response from Kyle B, Guest Relations Manager at The Charles HotelResponded 3 December 2016

    Thank you for taking the time to write such a great review 582colemanr! I'm very happy to know that you enjoyed your time with us and were able to take advantage of the private verandah to help celebrate your special day with the complimentary gift....More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$195 - US$295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Niagara-on-the-Lake
    • #8 Luxury Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Hotwire so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • The Charles Hotel Niagara-On-The-Lake, Ontario
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    Traveller (147)
    Room & Suite (153)
    Dining (45)
    Hotel & Grounds (152)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    Darlene S
    29 May 2017|
    AnswerShow all 4 answers
    Response from Jennifer D | Property representative |
    Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
    23 November 2016|
    AnswerShow all 5 answers
    Response from VancouverElizabeth | Reviewed this property |
    Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
    Room Tips
    "Best to book a room in the main house. The hotel is not good for those with mobility problems. Recommend the..."
    Read review
    "great location, close to wineries, close to niagara falls, romantic area, quiet and peaceful"
    Read review
    "I would suggest getting a room in the back of the hotel because it is a little noisy in front from the road..."
    Read review
    "The Daisy Room comes with a wonderful private screened-in porch, great for reading and people watching."
    Read review
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