Hotel direct offer!Click Here to Book Direct. Lowest Rate Guarantee!
Algotels
Expedia.com
Hotels.com
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (116)116
Room & Suite (52)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#9 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Niagara on the Lake,ON, the Best Western Colonel Butler Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Business Centre with Internet Access
Spa
Electric vehicle charging station
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Massage
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Show more
Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Refrigerator
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Click Here to Book Direct. Lowest Rate Guarantee!
Location
60Somewhat walkable
Grade: 60 out of 100
31Restaurantswithin 1 km
21Attractionswithin 1 km
278 Mary St Box 642, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Getting there
Rental CarsSee all Niagara-on-the-Lake car hire
776Reviews10Q+A98Room tips
Reviews
Traveller rating
- 428
- 254
- 67
- 20
- 7
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This is our go to place when we visit Niagara on the lake. Intimate establishment, always clean, quiet. Great location to main area of town. Breakfast included, always a hot breakfast item. Lovely grounds and veranda
Read more
Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
This is my second time staying here on a girls trip. The hotel is clean. The staff are friendly & helpful. Butlers bar & grill next door is fun also. Good food & atmosphere & great way to end the evening. Great location for wineries or shopping. Would definitely stay here again.
Read more
Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Vipari, General Manager at Best Western Colonel Butler Inn
Responded Jul 7, 2023
Cheryl D, Thank you for taking the time to share your experience with us & fellow travelers. I am happy to hear you enjoyed your time with us. Our team looks forward to welcoming you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a great place to stay. Eight of us booked four rooms and we were all very pleased with the cleanliness, the breakfasts, the staff and the location. Very well done to the manager and all the staff.
Read more
Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel with new renovated rooms, clean and comfortable. Recommend unless you have a problem with stairs as no elevators. Also they don’t give bottled water but provide a pitcher to get ice and water from a Culligan machine which is hard to find in the basement should have it in an easier to find location. Overall we would recommend it.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Terrible. We booked rooms a few days later then the cut off date to stay for a wedding. they would not even consider giving us a discount of any kind. We paid $369 per night for a simple double room. And to top it off the breakfast was terrible. Premade egg patties of some kind that i wouldn't even feed my dog.
Read more
Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Vipari, General Manager at Best Western Colonel Butler Inn
Responded Aug 10, 2023
Thank you for your review, Daydream 569767. I do believe we've already been in correspondence regarding your stay and I have kindly explained the reason we were unable to extend a group rate to your reservation. I do apologize again for any inconvenience you may have encountered while booking your stay with us, as it is always our intention to assist our guests in the best way possible. I also thank you for your comments regarding our complimentary breakfast, as we are constantly looking for ways to improve our offerings. I hope we get another opportunity to welcome you here during your next stay in Niagara-on-the-Lake.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Colonel Butler Inn is our favourite place to stay after many family and Shaw Festival visits to niagara on the Lake. Comfortable clean rooms, quiet, a great breakfast, and a friendly restaurant, Butler's Grill, at the back of the hotel. Convenient location with a car at the edge of the old town, but not really walking distance to the town centre. However, we have always found somewhere to park downtown.
Read more
Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Best Western is well located to get to anywhere in the Niagara on the Lake vicinity. Accommodations are comfortable and the staff was very friendly and accommodating. Room was clean and well maintained. Value was good considering the time of year.
Read more
Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We selected a Queen Jetted Tub Suite for our anniversary visit. Unfortunately, one of these 2 suites available is located directly across from the breakfast room, which begins prepping around 630AM. The noise from the people, plates and banging is way too early for a restful, relaxing stay. Jessica (Manager) understood our issue and was able to find a reasonable solution for us, which meant relocating to another hotel. The property was good, however, due to the location of our room, our stay was less than satisfactory. The room was clean, the linens were crisp.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great base for Niagara on the Lake. Nice clean room. Breakfast provided in the morning with a good choice. Yea/coffee in the room. Plenty of towels, toiletries in the bathroom, hairdryer provided. The mattress’s being stored on the top balcony spoilt the look of the place.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Vipari, General Manager at Best Western Colonel Butler Inn
Responded Jul 7, 2023
18Kel, thank you for your review! I am happy to hear you enjoyed your time with us and took advantage of our delicious complimentary breakfast. Our apologies for the upstairs balcony not being available during your stay. We were just in the midst of replacing all guest room mattresses, and needed to store the old ones temporarily. I hope you choose to stay with us next time you're in NOTL & can see the difference in the comfort of your bed! Until next time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was super clean, everyone was very friendly, breakfast was delicious, perfect location for wine tours. 10/10! This hotel made me feel welcomed and made me feel like I was at home. I loved how they provided fresh cookies to you as you check in.
Read more
Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jessica Vipari, General Manager at Best Western Colonel Butler Inn
Responded Jul 7, 2023
What a wonderful review, thank you Csmiley135! I will be sure to pass along your kind comments to our team, especially our Housekeeping team. They work so hard to ensure our guests have a wonderful, comfortable stay. We've got the oven on & cookies ready to go in for your next stay with us! We'll see you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$132 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western colonel butler hotel niagara-on-the-lake, best western niagara-on-the-lake, niagara-on-the-lake best western
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
26
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBest Western Colonel Butler Inn - UPDATED 2023 Prices, Reviews & Photos (Niagara-on-the-Lake, Ontario) - Hotel - Tripadvisor
Frequently Asked Questions about Best Western Colonel Butler Inn
Which popular attractions are close to Best Western Colonel Butler Inn?
Nearby attractions include BeauChapeau Hat Shop (1.0 km), Niagara River Recreation Trail (1.1 km), and Niagara on the Lake Heritage District (1.1 km).
What are some of the property amenities at Best Western Colonel Butler Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
Which room amenities are available at Best Western Colonel Butler Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Colonel Butler Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Colonel Butler Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Colonel Butler Inn?
Conveniently located restaurants include Il Gelato di Carlotta, Ginger Restaurant, and Nina Gelateria & Pastry Shop.
Is Best Western Colonel Butler Inn located near the city centre?
Yes, it is 0.9 km away from the centre of Niagara-on-the-Lake.
Are there any historical sites close to Best Western Colonel Butler Inn?
Many travellers enjoy visiting Old Fort Niagara (2.4 km), Fort George National Historic Site of Canada (1.7 km), and McFarland House (3.1 km).
Is Best Western Colonel Butler Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.