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500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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Traveller (193)
Room & Suite (198)
Dining (34)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 16 hotels in Niagara-on-the-Lake
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Travellers' Choice
Residing on 6 acres of preserved elegance in the heart of the Niagara, Canada wine region is the Hilton Garden Inn Niagara-on-the-Lake hotel, just minutes away from The Shaw Festival Theatre, The Butterfly Conservatory, Fallsview Casino, Marineland and many more world-class destinations. The Hilton Garden Inn Niagara-on-the-Lake hotel is just a 15 minute drive along the scenic Niagara River to the majestic Niagara Falls. This Hilton Garden Inn hotel in Canada is also centrally located for golf courses, boutique shopping and a plentiful selection of restaurants. All of this makes the Hilton Garden Inn Niagara-on-the-Lake, Canada hotel, a destination for all seasons. The Hilton Garden Inn Niagara-on-the-Lake hotel has 118 well-appointed and spacious guestrooms, including 11 whirlpool suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1783Reviews18Q+A100Room tips
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MARANDP wrote a review Nov. 25
2 contributions
This is a great hotel where we stay twice yearly while attending the Shaw festival in Niagara on the lake. The manager is terrific, The staff is friendly. The restaurant is well priced with good food and excellent staff. The rooms are clean,with comfortable beds.We love keyless entry.with Hilton app.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcy DV wrote a review Jul. 2021
Toronto, Canada30 contributions3 helpful votes
+1
Hotel's Favourite
My husband and I recently spent three wonderful days at your beautiful hotel. It was our first visit but it definitely won’t be our last. Thanks to your generous policy of allowing pets on the premises, we were able to bring our Olde English Bulldog puppy with us. The entire hotel took all of the necessary COVID precautions and our room was large and spotlessly clean. Daily housekeeping was also available by request (greatly appreciated.) Being on the first floor allowed us easy access to a large and gated backyard-perfect for our pup! We ate the majority of our meals at the terrific restaurant inside of the hotel. Highly recommended! The entire hotel staff was extremely friendly and helpful. They showed our puppy a lot of love too (thank you for that.) The hotel is perfectly situated- right off the highway and a quick drive to Niagara Falls and downtown Niagara-on-the-Lake. We have definitely found our new Niagara hotel. See you again soon!
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Huge parking area and parking is free!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Jul. 18, 2021
Dear Marcy, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us directly. We are always happy to help. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Badforever wrote a review Nov. 23
London, Canada589 contributions164 helpful votes
We stayed for 2 nights in November. Our room on the 5th floor, even numbered room, back side of the hotel away from the QEW. Super quiet. Large room, very comfortable king sized bed. Very clean. Smells very fresh when you walked in. Very friendly staff upon checking in; and also any house keeping staff we encountered in the hallway. Only complaint was limited channel selection on the TV. We sat in the spacious lobby to watch the Grey Cup on TV as they have more channels. You can get a drink at the restaurant bar there; so all good! There is a pool and gym and it looks like nice outdoor areas for someone staying in the summer. Super convenient location on the QEW right at the Premium Outlet Mall. About 10-15 minute drive to Niagara Falls, or Niagara on the Lake. We did see a shuttle bus in the parking lot - maybe it provides rides to those locations in high season? Would definitely stay here again.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Even numbered rooms on the 'back side' away from the highway noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded 4 days ago
Dear Badforever: Thank you for taking a moment to share your experience. I am happy to hear you found the room and the overall experience to your liking. I apologize about the limited channel selection on the TV, I will make sure the management is aware of that issue. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Valeriia Ivanova Front desk Supervisor Hilton Garden Inn Valeriia.Ivanova@hilton.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sean M wrote a review Oct. 2022
Windsor, Canada33 contributions11 helpful votes
Is in a great location as it relates to Niagara on the Lake. Very close to the Wineries and to Old Town. The hotel was very nice which I experience every time I stay at a Hilton Garden Inn. Will be my first choice next time I venture to see the beautiful Fall colours.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded 5 weeks ago
Dear Sean M: Thank you for taking a moment to share your experience. I am happy to hear you found the location and the overall experience to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Alexandra Porter Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Waterloonie wrote a review Sep. 2022
Santa Barbara, California1375 contributions705 helpful votes
If you prefer to be closer to the highway than in the middle of historic NOTL, this is a good choice. Bedding is very comfortable, rooms are quiet, parking is free, and the wifi is fast and free. We found the service to be friendly and efficient.
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Date of stay: September 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Sep. 28, 2022
Hi Waterloonie, Thank you for taking a moment to share your experience. I am so happy to hear you found the location was convenient for you and that the bedding was comfortable and to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Alexandra Porter Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reg W wrote a review Sep. 2022
Ottawa, Canada164 contributions217 helpful votes
Met all of Hilton standards. No problems, requests accommodated, nice, clean room, friendly helpful staff. Good breakfast. Free parking. Did not have time to visit the pool. Woul stay there again on next trip
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Sep. 28, 2022
Hi Reg, Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast was good and that we met all of your expectations :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Alexandra Porter Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lindafP803NP wrote a review Aug. 2022
Adelaide, Australia5 contributions1 helpful vote
We stayed 2 nights while exploring Niagara wine country. The Hotel was very well maintained and clean. Staff were all friendly and very helpful, even providing recommendations for restaurants in the area in an updated printed form. Nice sitting areas for gatherings around lobby and exterior and good bar staff. Well done!
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Sep. 2, 2022
Thank you for taking a moment to share your experience. I am so happy to hear you found the property as well as the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Alexandra Porter Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carolyn P wrote a review Aug. 2022
3 contributions1 helpful vote
Lovely service from start to finish from check in staff to staff at the restaurant. Nice surroundings, room clean and tidy. Waiting staff very helpful, chatty and interacted with us. Nice breakfast. We had stayed in another Hilton Garden Inn in New York and were very disappointed and were not hoping for much, but we were very pleasantly surprised. Would stay again.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Aug. 27, 2022
Good morning B7126ZRRcarolynp, Thank you for taking a moment to share your experience. I am happy to hear you found the room was clean and tidy and the wait staff was very helpful. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Alexandra Porter Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Twomaples wrote a review Aug. 2022
Canada390 contributions221 helpful votes
Clean and welcoming hotel with well designed room with lots of space to organize our belongings during our stay. We just didn’t have time to enjoy the pool or fireside on the outdoor patio. We did have breakfast at the hotel restaurant. The eggs Benedict were perfectly cooked, and the waitstaff very outgoing yet attentive. We were able to sample the chef’s butter chicken. It was complexly spiced with a lovely mouth afterglow. Would definitely recommend it for dinner, and would happily stay at the hotel again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Aug. 25, 2022
Good morning Janice :) Thank you for taking a moment to share your experience. I am happy to hear you found the design of the room to your liking and that the eggs benedict were perfectly cooked. Yes!! The samples of butter chicken were absolutely out of this world, I am so glad you were able to try it :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OntarioCanuck1 wrote a review Aug. 2022
Georgetown, Canada3917 contributions719 helpful votes
A great surprise, staff was friendly, rooms good size, beds comfortable, fridge coffee maker (with cream), bathrooms very functional. Tv good, but I had trouble connecting to wifi, more complicated than it had to be. Eventually wifi worked but come on super8 hotels easier. Breakfast was very good, staff good, prices for breakfast reasonable.. generally a great stay, wish it was closer to Shaw festival.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake
Responded Aug. 25, 2022
Good morning OntarioCanuck1, Thank you for taking a moment to share your experience. I am happy to hear you found the staff was friendly and that you enjoyed the breakfast. So sorry to hear that you had difficulties with connecting to the WIFI, to help you better in the future; to connect you only need your last name and your room number :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$109 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn niagara-on-the-lake hotel niagara-on-the-lake, hilton niagara-on-the-lake, niagara-on-the-lake hilton
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
118
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Hilton Garden Inn Niagara-on-the-Lake - Reviews, Prices (C̶$̶1̶4̶7̶) C$115 UPDATED 2022 - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Niagara-on-the-Lake
Which popular attractions are close to Hilton Garden Inn Niagara-on-the-Lake?
Nearby attractions include Niagara College Teaching Winery (1.0 km), Outlet Collection at Niagara (0.8 km), and Pepper Palace (0.8 km).
What are some of the property amenities at Hilton Garden Inn Niagara-on-the-Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Niagara-on-the-Lake?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Niagara-on-the-Lake?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Niagara-on-the-Lake?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Niagara-on-the-Lake?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at Hilton Garden Inn Niagara-on-the-Lake?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Niagara-on-the-Lake?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Niagara-on-the-Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Niagara-on-the-Lake?
Many travellers enjoy visiting British Methodist Episcopal Church (6.3 km), DeCou House (4.9 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (4.2 km).
Is Hilton Garden Inn Niagara-on-the-Lake accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.