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Hilton Garden Inn Niagara-on-the-Lake

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Traveller (247)
Room & Suite (230)
Dining (47)
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About

#9 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travellers' Choice
Residing on 6 acres of preserved elegance in the heart of the Niagara, Canada wine region is the Hilton Garden Inn Niagara-on-the-Lake hotel, just minutes away from The Shaw Festival Theatre, The Butterfly Conservatory, Fallsview Casino, Marineland and many more world-class destinations. The Hilton Garden Inn Niagara-on-the-Lake hotel is just a 15 minute drive along the scenic Niagara River to the majestic Niagara Falls. This Hilton Garden Inn hotel in Canada is also centrally located for golf courses, boutique shopping and a plentiful selection of restaurants. All of this makes the Hilton Garden Inn Niagara-on-the-Lake, Canada hotel, a destination for all seasons. The Hilton Garden Inn Niagara-on-the-Lake hotel has 118 well-appointed and spacious guestrooms, including 11 whirlpool suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Banquet room
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1806Reviews18Q+A100Room tips
Traveller rating
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Aaron B wrote a review Feb 19
Ancaster, Canada149 contributions99 helpful votes
During my stay at the Hilton Garden Inn, I was thoroughly impressed with the friendly and helpful staff, the clean and comfortable rooms, and the delicious breakfast buffet. We were able to take advantage of a wag jag coupon, making the whole overnight experience incredibly affordable. The pool area was fun and I enjoyed splashing around with my kids. I would definitely choose to stay at this great property again in the future.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded 5 days ago
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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_marnchan wrote a review Jun 2023
Pickering, Canada10 contributions2 helpful votes
Hotel's Favourite
We have been at this hotel a few times. It never fails us. The staff was pleasant and friendly. Room is spacious and clean. Ample parking. We especially enjoy the scenery facing the woods in the summer and the fall. The staff at the restaurant are super friendly and the food was excellent.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Marnchan, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Vinu Antony Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cassie K wrote a review Jan 2024
19 contributions5 helpful votes
One of the best hiltons we've stayed in! The evening front desk gentleman was professional, knowledgeable, energetic and great to work with. The room was beautiful, clean with very comfortable beds. Super quiet (we slept great). Gym was small but sufficient. Pool is tiny (we didn't use it). Breakfast was great (and free with hilton Gold) and close to the border. We'd definitely stay again!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Has 5 floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded 4 weeks ago
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveling_Scouter wrote a review Jan 2024
Cincinnati, Ohio329 contributions43 helpful votes
We had a great time while in Niagra between Christmas and New Years. The hotel is situation between wine country and the falls so it was a short drive to either one. Staff was very accommodating and friendly which always make a trip away from home better. They recommended places to see and were very prompt on any requests we had. An A+ hotel for sure.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: breakfast in the hotel can be pricey but there is a food court across the street that you can...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventurer789247 wrote a review Nov 2023
2 contributions
Enjoyed our little getaway to the Niagara region. This is a great location. It’s central to many things to do.we great value good staff and very clean. Second time to this location. Will stay here again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Temp A wrote a review Oct 2023
4 contributions
This was the most I've ever felt ripped off by a hotel. It was I think $240 US a night and included nothing. Want high speed internet? Charge. Breakfast? Charge. All I got for $240 a night was a standard room with water stains on the ceiling. No housekeeping. Oh and I had to bring in my own pillows because the provided ones should have been thrown out over a decade ago.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Guest, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I will share your comments with our team and want to assure you that this is not our normal level of service. We hope you will consider staying with us again in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon H wrote a review Sep 2023
Rochester, NY, United States359 contributions98 helpful votes
Very nice room; front desk staff very welcoming, accommodating, and helpful. Great location to explore the area. We ate dinner here the day that we checked into the hotel. The menu is small but diverse. The chicken with peach sauce was very good. The sauce was more of a chutney than a sweet sauce, which was a perfect accompaniment. My husband enjoyed his pulled pork sliders very much. Service was friendly and efficient.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for a room overlooking the garden area on a higher floor. It costs a littel bit more, but is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Sharon, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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herbtreger2015 wrote a review Sep 2023
Washington DC, District of Columbia8 contributions2 helpful votes
The Front Desk staff was absolutely first rate. I asked for a room in the back that didn't face the road and got one on a high floor that was very quiet. The HVAC system is modern so I could adjust the temperature. It was quiet and comfortable. There is nothing worse than an a/c unit cycling on and off all night long. The king bed was super comfortable. The housekeepers were friendly and responsive. And the breakfast had healthy options. This place s a keeper!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LSUTraveller wrote a review Sep 2023
Watson, Louisiana1856 contributions781 helpful votes
This place is awesome!! The staff were overwhelmingly friendly and helpful. Loved their enthusiasm. The breakfasts were exceptional and decently priced. Enjoyed their daily special features for breakfast as well. The room was incredibly quiet, dark (at night) and clean. Bed was comfortable and cozy. Safe parking and convenient to both Historic Downtown NOTL and Niagara Falls.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ehook416844 wrote a review Aug 2023
Southend-on-Sea, United Kingdom1 contribution
Wonderful staff. Friendly helpful and accommodating. Everything was done well. Good size room with coffee machine fridge and microwave. Comfortable bed black out blinds so good sleep. View of the garden and wooded area behind. Small pool jacuzzi and gym open early til late. Good service in the restaurant and evening meal particularly nice. Iced water available to fill bottles. Free tea coffee in reception and fruit water later in day. There is a shopping centre walking distance across the main road. About 20 mins in Uber to the falls. Good location but there is nowhere to stroll outside as there is a roundabout and main road outside. Overall an excellent service here.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest Service Agent, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake
Responded Jan 16, 2024
Hello Ehook Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed. Sincerely, Vinu Antony Guest Service Agent Hilton Garden Inn fdhginotl@gmail.com 9059844200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$150 - C$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn niagara-on-the-lake hotel niagara-on-the-lake, hilton niagara-on-the-lake, niagara-on-the-lake hilton
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hilton Garden Inn Niagara-on-the-Lake (C̶$̶1̶6̶8̶) C$126 - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Niagara-on-the-Lake
Which popular attractions are close to Hilton Garden Inn Niagara-on-the-Lake?
Nearby attractions include Niagara College Teaching Winery (1.0 km), Outlet Collection at Niagara (0.8 km), and Pepper Palace (0.8 km).
What are some of the property amenities at Hilton Garden Inn Niagara-on-the-Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Niagara-on-the-Lake?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Niagara-on-the-Lake?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Niagara-on-the-Lake?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Niagara-on-the-Lake?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at Hilton Garden Inn Niagara-on-the-Lake?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Niagara-on-the-Lake?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Niagara-on-the-Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Niagara-on-the-Lake?
Many travellers enjoy visiting British Methodist Episcopal Church (6.3 km), DeCou House (4.9 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (4.2 km).
Does Hilton Garden Inn Niagara-on-the-Lake have any great views?
Yes, guests often enjoy the city view available here.