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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,211 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
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Mount Laurel, New Jersey
Reviewed yesterday NEW

Nice hotel and a good price. Like the location for its convenient location close to Niagara on the Lake and the QEW. It is also close to shopping at an outlet center mall. Great place to stay for a wine trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Steve W
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Staff is amazing and extremely helpful and friendly. Rooms are beautiful newly renovated, very modern and well kept. Very good location due to proximity to Niagara falls and outlet malls with easy access to highways. Great Staff !!! Specially Lena - breakfast girl and also the cook girl who was behind the kitchen was very attentive and friendly. The Maintenance/houseman...

Review collected in partnership with Hilton Garden Inn
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1Thank Seema C
About Hotel's Favourite Review
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Seema C, Thank you for choosing Hilton Garden Inn Niagara-on-the-Lake for your accommodations. We treasure your wonderful review regarding the stay and greatly appreciate your feedback. Our staff strives hard to build guest relationships and make the guests' stay as comfortable as possible. Moreover, we are centrally located; a 12 to 15 minutes drive to Niagara-on-the-Lake downtown, St. Catharines,...

Strathroy, Canada
Reviewed 2 days ago NEW

Was good location. Clean hotel. Beds weren't overly comfortable. Elevators were always quick.Mall was nearby. Thwe staff was fairly tolerable of our hockey team. Pool was small but was clean and temperature was good.

Review collected in partnership with Hilton Garden Inn
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Thank Wendy T
Dunnville, Canada
Reviewed 5 days ago NEW

The pool and hot tub were great as they were salt water. The hotel was so close to Niagara Outlet and right across from food court with all our favorite fast food restaurants. We definitely will come back soon.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank janddmitch
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear janddmitch, Thank you so much for your amazing review! It's a pleasure to hear you and your family enjoyed every aspect of your stay with us. We greatly appreciate the time you have taken to review our hotel and we look forward to seeing you and your family again! Warmest regards

St. Catharines, Canada
Reviewed 6 days ago NEW

The hotel is in a good location, gateway to Niagara-on-the Lake. The Hilton looks good on the outside as well as inside, The room was well laid out, but for a newer hotel, the walls are thin. You could hear everything in the next room and yes-- no sleep. as next door stayed up talking and doing other things. The...

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Helpful?
Thank suerob_13
Oshawa, Canada
Reviewed 1 week ago

This is a great hotel to stay with a family. The hotel will do a great job on getting a deal for breakfast etc. Room was clean and had everything I would expect from the Hilton companies. That said, the beds (or matress) needs an update. Just not used to this sort of downgrade from the Hilton companies. I hope...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 487kurtd
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear 487kurtd, Thank you for your review, it is a pleasure to hear you enjoyed your stay with us! We greatly appreciate your feedback and will take this with us when moving forward with improvements on our hotel. We hope to see you again soon! Kind regards

Waterloo, Canada
Reviewed 1 week ago

Staff very accommodating. Decoration very pleasing and property clean. Well located, close to Niagara-on-the-Lake and terrific area wineries. We enjoyed our stay and would highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank karensN468KD
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear karensN468KD, We are very pleased you enjoyed your stay with us, thank you for this perfect review! It's a pleasure to know that every aspect of your stay was exceptional and that you would recommend our hotel. We look forward to seeing you again! Warm regards

windsor, Canada
Reviewed 1 week ago

Staff at front desk was very pleasant and accommodating, found a kleenex in room, got a comped breakfast. overall hotel is nice. pool is good. location is convenient was there for a hockey tourney, pizza at the hotel is not good at all. but hard to compare to Windsor pizza.

Review collected in partnership with Hilton Garden Inn
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Thank robertgT1335US
Detroit, MI, United States
Reviewed 1 week ago

Great hotel and staff; complimentary interest was poor - but didn't spend a lot of time in the room, so could look beyond that. Wonderful location across from Outlet Mall, but close drive to Niagara Falls and Niagara on the Lake wine country.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Holly M
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Holly, Thank you for your amazing review; we greatly appreciate the time you have taken to review our hotel. It is a pleasure to hear you enjoyed your stay with us and we are glad that you found the location wonderful and are pleased with our hotel and staff. We are so looking forward to seeing you again! Warm...

Toronto, Canada
Reviewed 2 weeks ago

After a ten hour day of driving through the US, my husband and I found ourselves stranded a mere hour and a half from home due to unforeseen circumstances. Tired and frustrated, Hilton Garden Inn proved to be welcome stopover. The room we stayed in was impressive and so very comfortable. Although we did not use the other facilities offered...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 200arlenep

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $119 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hilton Garden Inn Niagara-on-the-Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Ontario
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to ask for a room with no one staying next door to you, breakfast pay for it when checking in as its 2 bucks cheaper each, $12”
 of 5 bubbles suerob_13, 19 Mar 2017 | Read review
“Definitely worth asking for the falls view.”
 of 5 bubbles vanessak411, 1 Mar 2017 | Read review
“North side rooms overlook a wooded area”
 of 5 bubbles homeandawaygames, 12 Jan 2017 | Read review
“do electronic check in before the visit”
 of 5 bubbles 80uncleted, 30 Nov 2016 | Read review
“Generally quiet. I always prefer to be on higher floors, away from traffic streets/roads”
 of 5 bubbles Mary1919, 14 Nov 2016 | Read review
5 of 5