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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,232 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Niagara-on-the-Lake
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Showing 1,202: English reviews
Canada
Reviewed 1 week ago

Our room was very clean, had a nice big tub, not a great view but we weren't there for that anyway. The hotel is close to the outlet mall and to the town of Niagara on the Lake so there was a lot to do and see and plenty of places to eat. We would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank 544janaj
Winnipeg, Canada
Reviewed 2 weeks ago via mobile

We booked a king room and had a great rate using CAA. The bed was comfy, room was clean and updated. The room was quiet and we slept well. No charge for parking. We used the restaurant once for a light bite in the evening. The restaurant staff seemed to be having difficulties. We ordered a cocktail from the menu...

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1Thank HurricaneCaroline
Reviewed 2 weeks ago

We have stayed at this hotel five times in the past, and were always impressed with the rooms and hotel cleanliness. This time, we were assigned the accessible room as the only alternative. It was larger than normal, and good for special needs, but seemed to be furnished with older, used, unmatched furniture, badly needing to be replaced. The mattress...

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1Thank Robbie G
Oshawa, Ontario
Reviewed 3 weeks ago

This Hilton Garden Inn was very nice. Surrounded by fast food but within proximity of many restaurants and attractions. The hotel itself had all the amenities; fitness centre, pool, hot tub, well appointed rooms and a restaurant. The beds were very comfortable and the rooms are a decent size. The in room refrigerator came in handy and they also offer...

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Thank roseyposey133
Reviewed 3 weeks ago

This hotl is clean hotel with incredibly friendly staff. If I had to say one thing I would change, it would be that I wish they had was a free continental breakfast. I would stay here again. The General Manager Heather and all the staff were wonderful .

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Thank Devon W
Canada
Reviewed 3 weeks ago

Just off the highway on the way to Niagara Falls, this hotel was a nice surprise, compared to other Garden Inns I've stayed at. The lobby is small but the modern furniture makes it stand out. Rooms were large and furniture was not the old wooden type found in other Garden Inns. Rather it was modern with nice fixtures. Staff...

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Thank Jawad Q
London, Canada
Reviewed 3 weeks ago

Stayed here for sons basketball tournament, stay was great. Great value, very clean nice location. Food and Tim Hortons across the street. Shopping outlet mall 2 min drive. Only complaint if any was pool is small for a big place like that.

Review collected in partnership with Hilton Garden Inn
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Thank richardgY2904XR
muskoka, Canada
Reviewed 3 weeks ago

I recently stayed here for a business event. The staff could not have been more helpful. We all enjoyed our stay. We needed a few extra chairs and they were provided quickly. the front desk staff always greeted us on our way by. They were all lovely. Thanks

Review collected in partnership with Hilton Garden Inn
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Thank 241jacquis
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear 241jacquis, Thank you so much for your amazing review! It is a pleasure to hear that you all enjoyed your stay with us and that our staff was very helpful and lovely. We look forward to seeing you again! Warmest regards

St. Catharines, Canada
Reviewed 3 weeks ago

This hotel was absolutely stunning! The staff was amazing and the room was above and beyond anything I had expected. The bed was probably the most comfortable bed I have been in! The complimentary parking was a wonderful bonus as well and the late night room service. I will most definitely be staying here again!

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Thank missssarahh
Paris, Canada
Reviewed 4 weeks ago

very clean, comfortable rooms with all the amenities. Only recommendation is that the hotel install raised toilets. Staff very friendly, courteous and helpful. Very close to shopping and Niagara Falls as well as Niagara on the Lake

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Thank heatherrX9101RL

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $122 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Ontario
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
11 questions
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room on quiet site, there is park/woods and it is lovely view.”
Y4155FFadrianag, 17 Apr 2017 | Read review
“Try to ask for a room with no one staying next door to you, breakfast pay for it when checking in as its 2 bucks cheaper each, $12”
suerob_13, 19 Mar 2017 | Read review
“Definitely worth asking for the falls view.”
vanessak411, 1 Mar 2017 | Read review
“North side rooms overlook a wooded area”
homeandawaygames, 12 Jan 2017 | Read review
“do electronic check in before the visit”
80uncleted, 30 Nov 2016 | Read review
5 of 5